Avalon Stoves 21 DV Fireplace manual 40Maintenance, Troubleshooting Table

Page 40

40Maintenance

Troubleshooting Table

Problem:

Possible Cause:

Don't Call for Service

 

 

Until You:

 

 

 

Pilot Will Not Light

A gas shut off valve is turned off

Check all gas shut off valves

 

The gas control knob isn't turned to "PILOT"

See "Starting the Pilot Light" Step C

 

The valve control knob isn't pushed in

See "Starting the Pilot Light" Step C

 

The igniter wasn't pressed repeatedly

See "Starting the Pilot Light" Step C

 

No Propane in Tank

Check Tank Level

 

 

 

Main Burners Will

The pilot light has gone out

See "Starting the Pilot Light"

 

The gas control valve is turned to "PILOT" or "OFF"

See "Starting the Pilot Light"

Not Start

The ON/OFF switch is turned to "OFF"

Turn the ON/OFF switch to "ON"

 

The remote control is not working correctly

See the remote control instructions

 

The thermostat is disconnected or set too low

See "Thermostat Operation"

 

 

 

Remote Control

The pilot light has gone out

See "Starting the Pilot Light"

The gas control valve is turned to "PILOT" or "OFF"

See "Starting the Pilot Light"

 

Does Not Work

The ON/OFF switch is turned to "OFF"

Turn the ON/OFF switch to "ON"

 

The remote is too far away from the fireplace

Use the remote closer to the fireplace

 

The remote control receiver is turned "Off"

See the remote control instructions

 

One of the two remote control batteries is dead

See the remote control instructions

 

 

 

Thermostat Does

The pilot light has gone out

See "Starting the Pilot Light"

The gas control valve is turned to "PILOT" or "OFF"

See "Starting the Pilot Light"

 

Not Work

The ON/OFF switch is turned to "OFF"

Turn the ON/OFF switch to "ON"

 

The thermostat is set too low

See "Thermostat Operation"

Fireplace Will Not

Distribute Heat

The fireplace is not getting electricity The fireplace is not up to temperature

Check the breaker switch

See "Operating Your Fireplace"

Pilot Goes Out

The gas supply has been shut off

Keep the gas supply turned on

 

 

Intermittently

 

 

Flames Are Too

Blue

The fireplace has just been started

Improper air shutter adjustment

This is normal - see "Starting the Fireplace for the First Time"

Adjust Air Shutter - contact your dealer

Flames Are Too

The flame height may be turned too low

Turn the flame height to "HI" -

 

See "Adjusting the Flame Height"

Short (Under 6")

 

 

Thin Layer of Soot Covers the Glass

The logs or coals are placed incorrectly Improper air shutter adjustment

See "Log Set Installation"

Adjust Air Shutter - contact your dealer

© Travis Industries

4040830

100-01143

Image 40
Contents DV Fireplace 2Introduction Introduction Important InformationTable of Contents Safety Precautions If YOU Smell GASDo not place anything inside Heating Specifications Features Installation OptionsDimensions Installation for qualified installers only Installation WarningsPacking List Additional Items RequiredInstallation Overview Recommended Installation ProcedureMinimum Framing Dimensions Fireplace Placement RequirementsClearances Nailing Brackets To 1 FacingCorner Installations Raised FireplacesGas Line Requirements Gas Line LocationFuel Gas Line ConnectionOptional Gas Line Location Electrical ConnectionElectrical Line Location Electrical Line Connection Optional Electrical Line LocationVent Requirements Vent ClearancesAltitude Considerations Approved VentVent Installation Vertical Vent RequirementsRestrictor Position Approved Vent ConfigurationsMeasuring Vent Lengths Vent Configurations with Vertical Termination Feet Min 5 feet 5feet 10feetVent Configurations with Horizontal Terminations Termination Requirements Hearth Requirements Floor Mounted FireplacesFace Dimensions Facing RequirementsFacing Under 1 Thick Facing Over 1 ThickFacing Fireplace Details Facing Detail Drywall Facing Top View Drywall FacingFacing Detail Tile Facing View Tile FacingFacing Detail -Facing Over 1 Thick Brick Arched Face Thick Facing Template 225-20040Mantel Requirements Finalizing the Installation Glass Frame Removal and InstallationFinalizing the Installation Log Set Installation Step a Rear Log InstallationStep B Twig, Vertical Log, and Ember Installation Preparing the Rock WoolAir Shutter Adjustment Steps for Finalizing the InstallationPilot Flame Inspection Fine Tuning the EMBER-FYRE Burner Face Installation and Removal Plated SurfacesBefore You Begin Operation35Location of Controls 36Operation Starting The Pilot FlameAdjusting the Flame Height Operation37Starting the Fireplace for the First Time Turning the Fireplace On and OffAdjusting the Blower Speed 38OperationNormal Operating Sounds Normal Operating OdorsYearly Service Procedure Maintenance39Maintaining Your Fireplaces Appearance 40Maintenance Troubleshooting TableMaintenance41 How this Fireplace WorksWhat Turns the Main Burners On and Off What Prevents Gas BuildupWiring Diagram 42MaintenanceReplacement Parts List Safety Label Listing Label44Warranty Years 1 & 2 Coverage Parts & LaborOptional Equipment for qualified installers only LP Conversion InstructionsOptional Equipment for qualified installers only Unscrewed gas will come out of this port. Clockwise Firebox Liner Optional Equipment for qualified installers only Index

21 DV Fireplace specifications

The Avalon Stoves 21 DV Fireplace is a standout fixture in modern heating solutions, blending style and functionality seamlessly. Designed to provide both warmth and aesthetic appeal, this fireplace is perfect for contemporary living spaces.

One of the main features of the Avalon 21 DV is its direct vent technology, which allows for efficient heating while ensuring optimal air quality. The direct vent system utilizes outside air for combustion, minimizing indoor air pollution. This technology not only enhances safety but also improves the overall efficiency of the fireplace, allowing it to produce more heat with less fuel.

Another impressive characteristic of the Avalon 21 DV is its impressive heat output. The unit can deliver up to 25,000 BTUs, effectively warming spaces of up to 1,200 square feet. This makes it an ideal choice for both small and medium-sized rooms. The adjustable flame control allows users to customize their heating experience, providing the flexibility to create a cozy ambiance or a more intense fire as needed.

The design of the Avalon Stoves 21 DV is equally remarkable. With its sleek, modern lines and various finishing options, it easily complements any decor. The large viewing window provides an unobstructed view of the flames, allowing for an inviting atmosphere. Available in several finishes, including black, bronze, and pewter, homeowners can choose a look that best fits their style.

In addition to its aesthetic appeal, the Avalon 21 DV includes several innovative features aimed at enhancing user convenience. The fireplace comes equipped with a programmable remote control, allowing users to adjust settings without leaving their seat. Additionally, the easy-to-use touchscreen interface provides intuitive controls for adjusting heat, flame height, and fan speed.

The Avalon Stoves 21 DV also prioritizes easy maintenance. The unit's design minimizes creosote build-up, simplifying the cleaning process. The external venting system allows for straightforward installation, which can expand the possible locations for placement in a home.

In conclusion, the Avalon Stoves 21 DV Fireplace merges modern design with advanced technology, making it an excellent choice for those seeking an efficient heating solution that doesn't compromise on style. With its direct vent technology, impressive heat output, and user-friendly features, this fireplace not only enhances comfort but also elevates the overall aesthetic of any room.