GSW 319594-000 manual Symptom Possible Causes Corrective Action

Page 27

SYMPTOM

POSSIBLE CAUSE(S)

 

CORRECTIVE ACTION

 

 

 

 

Error 7

The self-diagnostic test found

1.

Cycle power to the water heater “OFF” for 10 seconds and then

a problem with the gas valve

 

back “ON”.

 

driver circuit.

2.

If the above step did not clear the error, the control must be

 

 

 

 

replaced.

 

 

 

 

Error 8

The self-diagnostic test has

1.

Cycle the external power “OFF” for 10 seconds and then back “ON”.

detected a problem with the

2.

If the above step does not clear the error, the control must be

 

internal microcomputer.

 

replaced.

 

 

 

 

Error 9

The self-diagnostic test has

1.

Cycle the external power “OFF” for 10 seconds and then back “ON”.

detected a problem with the

2.

If the above step does not clear the error, the control must be

 

internal circuit.

 

replaced.

 

 

 

 

Error 10

Flame signal sensed out of

1.

Insure flame sensor ceramic insulator is not cracked.

proper sequence.

2.

Turn power off for 10-20 seconds, and then on again to clear the

 

 

 

 

error code.

 

 

 

3.

Replace the control.

 

 

 

 

Error 11

The high temperature thermal

1.

Turn the power off for 10-20 seconds then on again to clear the

cutoff is open.

 

error code.

 

 

 

2.

Replace the control.

 

 

 

 

Error 12

The self-diagnostic test has

1.

Make sure that there are no objects leaning against the front of the

detected one of the tempera-

 

control.

 

ture adjust buttons stuck

2.

Lightly press and release each of the buttons once.

 

closed.

3.

If the above actions do not clear the error, the control will continue

 

 

 

 

to regulate water temperature at the last setting, but you will not be

 

 

 

 

able to change settings unless you replace the control.

 

 

 

 

Error 13

The self-diagnostic test has

1.

Turn the power off for 10-20 seconds then on again to clear this

detected that the water tem-

 

error code.

 

perature sensor is either open

2.

If no wiring problems are found the control must be replaced.

 

or short circuited.

 

 

 

 

 

 

Error 14

The self-diagnostic test found

1.

Check that all wiring is correct and that there are no open or short

a problem with the Flammable

 

circuits.

 

Vapour Wiring.

 

 

 

 

 

Error 15

The control detected the pres-

1. Check for and remove any sources of flammable vapours.

ence

of flammable vapours

2.

Check the resistance of the FV sensor. If the resistance is more

 

near

the appliance and

 

than 100K ohms replace the sensor.

 

entered lockout.

3.

If the water heater is in operating condition replace the control.

 

 

 

 

 

Table 5 (cont’d) Intelli-VentTMSystem Error Codes.

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Contents What to do if YOU Smell GAS For Your SafetyViii Troubleshooting Guide Page User Responsibilities IntroductionSafety Warning Flammable Vapours II SafetyFor Installations in Canada For Installations in the United StatesValves For Hot Water Supply Systems, Ansi Z21.22/CSA Relief Valve Requirements T&PFlooding/Freezing Location RequirementsClearances and Accessibility Closet Installation & Floor SurfacesEarthquake Zones Gas Operating Pressures Gas Leak TestingGas Supply Pressure Gas line purgingCanadian Installations Air RequirementsVentilated Space Air Requirements for Local Codes InstallationsExhaust Venting General Venting Layout Venting terminations and sizingUse only the Solvent Cement and Primer Use of Solvent Cement and PrimerUse only in well-ventilated areas Do not use near flame or open fireVent pipe connection to blower Water Supply Filling the Water Heater Piping InstallationDischarge Line/Driptube Temperature and Pressure T&P Relief ValveTemperature and Pressure Relief Valve Closed System/Thermal ExpansionWiring Diagram White-Rodgers Control Flammable Vapour Sensor exploded view Flammable Vapour SensorWater Heater Operation Resettable LockoutInstallation Checklist Hot water can produce third degree burns IV Operating Instructions CautionMixing Valves Risk of scaldingLighting Instructions Robertshaw System Error Codes Gas Control/ThermostatHeater Shutdown Lighting Instructions White-Rodgers Temperature Adjustment Control is adjusted to its lowest temperature settingApproximately 21C 70F when shipped from factory Symptom Possible Causes Corrective Action Intelli-VentTMSystem Error Codes Heater ShutdownSymptom Possible Causes Corrective Action Draining and Flushing VI MaintenanceOperation Burner Flames Operational ConditionsAnode Rod Replacement Routine Preventative MaintenanceGas Control Blower Maintenance Tice such as Ashrae Handbooks, Hrai InstallationVII Combo Heating System RequirementsRobertshaw 2000WDER and White-Rodgers Intelli-VentTM Viii Troubleshooting GuideReference Parts Listing IX Reference PartsInterchangeable Items not supplied with the water heater Robertshaw and White-Rodgers systems are not Interchangeable Parts Reference IllustrationWHO is Covered Limited WarrantyHOW the Original Owner can Make a Warranty Claim
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