Troubleshooting
Occasionally a problem may arise that is minor in nature, and a service call may not be neccessary. Use this trou- bleshooting guide for a possible solution. If the unit continues to operate improperly, call an authorized service depot or Danby’s Toll Free Number
PROBLEM | POSSIBLE CAUSE | SOLUTIONS | |
PROBLEM | POSSIBLE CAUSE | SOLUTION | |
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| • Check connection of power cord to power | |
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| source. | |
1) Air conditioner will not | • No power to the unit. | • Check fuse or circuit breaker. | |
• Set SELECTOR SWITCH to position other | |||
operate. |
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| than “OFF”. | ||
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| • The power cord “RESET” button must always | |
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| be pushed in (engaged) for correct operation. | |
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| • Dirty air filter. | • Clean/replace air filter. | |
| • Check with dealer to determine proper unit | ||
| • Unit size inappropriate for application. | ||
| • Blocked air flow. | capacity for application. | |
2) Inefficient or no cooling. | • Remove obstruction from grill or outdoor | ||
• Power interruption, settings changed | |||
| louvres. | ||
| too quickly, or compressor overload | ||
| • Turn the unit off and wait 5 minutes before | ||
| tripped. | ||
| attempting to restart. | ||
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3) Noisy unit. | • Loose parts. | • Tighten loose parts. | |
• Inadequate support. | • Provide additional support to unit. | ||
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4) Odors. | • Formation of mold, mildew, or algae on | • Clean unit thoroughly. | |
wet surfaces. | • Place algaecide tablet in base pan. | ||
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5) Water dripping outside. | • Hot and humid weather. | • Condensation | |
conditions. | |||
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| • Unit is not properly angled to allow | • Unit must be installed on an angle for proper | |
6) Water dripping inside. | water to drain outside. | condensation | |
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| make any adjustments. | |
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| • When outdoor temperature is approximately | |
| • Low outside temperature. | 18.3°C (65°F) or below, frost may form | |
7) Ice or frost | when unit is in cooling mode. Switch unit to | ||
• Unit air filter is dirty. | |||
| FAN (only) operation until frost melts. | ||
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| • Remove and clean filter. | |
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NOTES:
1)If circuit breaker is tripped repeatedly, or fuse is blown more than once, contact a qualified technician.
2)When unit is installed using proper installation steps, unit is properly tipped toward the outdoors to allow for condensation
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