Integra DTR-8.3 instruction manual Troubleshooting guide

Page 82

Troubleshooting guide

If a problem occurs while you are using the remote controller, first try to operate the controls on the front panel of the DTR-8.3 to make sure that it is not due to a malfunction (or worn out batteries) in the remote controller.

POWER

No power.

•Power cord is disconnected.

➞Connect power cord (see page 7).

•External noise is affecting the internal microcomputer.

➞Turn off the power, wait five seconds, and then turn back on the power (see page 30).

Power turns on but no sound.

•“Muting” is displayed.

➞Press the MUTING button on the remote controller to turn off muting (see page 33).

•Bad connections or wiring.

➞Check connections, speaker cables, and other wiring (see pages 16 to 29).

Sound of playback source is not heard.

•Input selector is not set properly.

➞Set to correct input source.

•Headphones are connected.

➞Lower volume and then disconnect headphones.

Power shuts off immediately after power on.

•Amplifier protection circuitry is activated.

➞Remove the power cord from outlet immediately. Contact your Integra/Onkyo service center.

SPEAKERS

No sound from the center speaker, or at very low volume.

•Speaker cable is not connected.

➞Check the connection between amplifier and speaker (see page 23).

•Listening mode is set to Stereo or Direct.

➞Set the Listening mode to any mode other than Stereo or Direct. The output to the center speaker may differ depending on the listening mode.

•Center speaker volume is set to minimum.

➞Set the center speaker level to the appropriate volume (see pages 34, 48).

•The Center setting is set to “None.”

➞Set the Center setting to “Large” or “Small” at Setup Menu → Speaker Setup Menu → Speaker Config Sub-menu (see page 46).

No sound or very low volume from subwoofer.

•Subwoofer setting is set to “No.”

➞Set the Subwoofer setting to “Yes” at Setup Menu → Speaker Setup Menu → Speaker Config Sub-menu (see page 46).

•Subwoofer volume is set to minimum.

➞Set the subwoofer level to the appropriate volume (see pages 34, 48).

Low frequency humming is heard.

•Not properly grounded.

➞Check outer conductor of input plugs.

•Turntable motor is not properly grounded.

➞Check for proper ground connection.

•Audio connection cables on the rear panel are connected incorrectly.

➞ Adjust the placement of the cable to reduce hum.

Howling is heard when the volume is turned up.

•Turntable and speakers are located too close together. ➞ Move them farther apart.

Rough or scratchy sound is heard. High range is not clear.

•Turntable needle is dirty or worn, or a problem exists with a connected component.

➞Refer to the instruction of the connected components and check for problem.

•Treble control is too high.

➞Turn treble setting down at Setup Menu → Audio Adjust Menu → Tone Control Sub-menu (see page 56).

FM/AM TUNER

AM stations cannot be received.

•AM loop antenna is not connected.

➞Connect the included AM loop antenna to the AM antenna terminals (see page 24).

Buzzing noise on AM stations (particularly noticeable at night or with weak stations).

•Noise from electrical apparatus such as fluorescent lamp.

➞Move the AM loop antenna to different position.

➞Set up an outdoor AM antenna (see page 25).

Noise is heard at high-pitched sounds on AM stations.

•Noise caused by TV set.

➞Place the AM loop antenna as far as possible from the TV.

➞Move DTR-8.3 away from TV set.

Crackling noise on both AM and FM stations.

•Noise caused by fluorescent lamp being turned on and off.

➞Move antenna as far as possible from the fluorescent lamp.

•Noise from automobile ignition.

➞Install an FM outdoor antenna as far as possible from the road (see page 25).

➞Change the position or direction of the outdoor antenna.

Stereo indicator lights, but sound is distorted and stereo separation is bad.

•Station is too strong.

➞Change to FM indoor antenna (see page 24).

•Multiple reflection of the radio waves because of tall buildings or mountains.

➞Use antenna that has better directivity and orient it so distortion is least.

Indicators for stereo reception flicker and hiss is heard on FM stations.

•Station is too weak.

➞Install an outdoor FM antenna (see page 25).

•Stereo FM broadcasts cover only about half the distance of an ordinary broadcast.

➞Change the position or direction of the outdoor antenna.

No preset station is recalled.

•Memory is lost because power has been turned off for a long time.

➞ Store all stations again (see page 37).

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Contents DTR-8.3 Important Safeguards AvisPrecautions Contents Contents Audio/Video Features FeaturesAmplifier Features FM/AM Tuner FeaturesBefore using this unit Supplied accessoriesConnecting the power cord Direct-access buttons Setting up the remote controllerCharacterizing the remote controller Serial port Reset button Battery coverComponent’s control panel Setting up the remote controllerHome menu Touch the screen to startFront panels Index parts and facilitiesFront door Index parts and facilities Front panel display Rear panels Home menu Remote controllerAV Amp Select AV Amp on the Home menu page 1/4 2/4 3/4 4/4 Light button Listening mode buttons+/- buttons AV amp buttonRear optical jack Connecting to Audio/Video equipmentImproper connection Inserted completely Coaxial cableConnecting a compact disc player CD Connecting to Audio/Video equipmentConnecting your audio components Connecting a turntable PhonoFlow of the video signals is as follows Connecting your video componentsConnecting a DVD Player with 5.1-Channel Output Connecting a DVD player DVDConnecting a television monitor or projector Monitor OUT Monitor OUTSignal flow Connecting video camera, etc. Video 5 Input Minimum speaker configuration for surround sound playback Connecting speakersIdeal speaker configuration Speaker placementConnecting speakers Connecting speakersUsing the speaker labels Connecting the included antennas Connecting antennasConnecting the AM antenna cable Assembling the AM loop antennaConnecting an AM outdoor antenna Connecting antennasConnecting an FM outdoor antenna Directional linkageWhen using the Zone 2 OUT terminals Connecting the remote zone Zone 2 speakersWhen using the Surr BACK/ZONE 2 Speakers terminals When using the Surr BACK/ZONE 2 PRE OUT terminalsRemote controller Cabinet Signal flow ConnectingFrom connecting block Mini plug cable Block DTR-8.3 IR Emitter Remote controllerMiscellaneous Connections Connections for remote controlConnecting the power cords from other devices RS 232 portConnecting to an external device with 12V Trigger terminal Connecting to devices with analog multi channel outputConnecting auxiliary power amplifier Miscellaneous ConnectionsTurning on the power from the remote controller Connecting the powerTurning on the power To change the display of the input source from Tape to MDEnjoying music or videos with the DTR-8.3 Input source buttons Master VolumeDTR-8.3 Remote controller Basic operationRemote controller only Changing the listening modeEnjoying music or videos with the DTR-8.3 Listening with headphones Switching the displayAdjusting the bass and treble Temporarily turning off the soundTemporarily changing the speaker output levels Adjusting the brightness of the front displayUsing the sleep time remote controller only DimChanging the audio mode Enjoying the multichannel outputListening to a stereo radio station FM mode Tuning into a radio stationListening to Radio Broadcasts Erasing a preset radio station Presetting a radio stationSelecting a preset radio station Listening to Radio BroadcastsStart recording at the recording component as desired Recording a sourceRec Out Press the Rec Out buttonRecording a source Zone 2 indicator Off Input source buttons Using the buttons on the DTR-8.3Ex. When the CD button is pressed Enjoying music or videos in the remote zoneAdjusting the volume for the remote zone Selecting an input source using the remote controllerEnjoying music or videos in the remote zone Basic Menu Setup MenuAdvanced Menu When using the buttons on the front panel Setup MenuNavigating through the Setup Menu Button on remote controllerHardware Setup Menu Hardware SetupSpeaker Impedance Sub-menu Surr Back/Zone 2 Sub-menu Hardware SetupIR in Setup Sub-menu Surr Back/ZoneSpeaker Setup Menu Speaker SetupSpeaker Config Sub-menu Speaker Setup Speaker Distance Sub-menuCalibrating the speaker levels Press the Test button to complete the procedure CH SelLevel Calibration Sub-menu Press the Test buttonInitial settings for each input source Input SetupInput Setup Menu When NET Audio is not selected as the input sourceDigital Format Input SetupInput source selected Multichannel Video Setup Sub-menu Character Input Sub-menuListening Mode Preset Sub-menu IntelliVolume Sub-menuTrigger Setup sub-menu Listening Mode Relationship between input source and listening modeType of software Input source signals Listening ModesDigital Signal Processing DSP modes Setting Values Initial value Audio AdjustAudio Adjust Menu Tone Control Sub-menuDelay Sub-menu Audio AdjustSound Effect Sub-menu LFE Level Sub-menu Theater-Dimensional Sub-menuMono Sub-menu Surround Sub-menu THX Sub-menu Bass Setting Tone ControlListening mode Treble Re-EQPreference Volume Setup Sub-menuPreference Menu Preference Headphones Level Sub-menuOSD Setup Sub-menu OSD Position Sub-menuUsing the Remote Controller Adjust the SettingsTo hide the Mode menu Using the Remote ControllerTap the mode you want to use Working with ModesSelecting a Device Select Yes to define the brand of the device to operate Define the Brand ofYour DeviceSelect a device in the Home menu Tap NextSelect your brand from the list Define the Brand of Your DeviceSelect a code set from the list Defining brands by searching Tap OK when the device reactsTap Search Programming control panel buttons Programming ButtonsTo 8 inches 15 to 20 cm Programming device items Programming direct-access and Left/Right ButtonsProgramming Buttons Make sure the device tab is activeLabeling a menu item Labeling Buttons and Menu ItemsLabeling a button Edit the labelAdding devices Moving menu items Adding and Moving DevicesAdding macros Tap the item you want to restore Delete and restoreRestore DeleteRecording macros Recording Macros and SettingTimersEditing macros Setting timers Recording Macros and Setting TimersOrganizing macros and timers into groups Switch to RF IR mode by using the Mode button Changing the remote controller’s RF IR SettingsTap RF Choosing Another Channel Optional recharging dock USA and Canadian models only Additional informationChadEdit With ChadEdit you canHow do I reset the Remote controller? Can I program a button to execute more than one command?How do I program source switching? How do I revert to the original configuration?Overview of Symbols Troubleshooting guide Troubleshooting guide Video and AudioRemote controller will not edit, label or delete commands General Problems Display is blankRemote controller shuts itself off Remote controller will not switch modesIf one of the messages shown below appears Total harmonic distortion SpecificationsAll channels Than 0 % total harmonicSpecifications Onkyo U.S.A. Corporation Internet radio features Net-Tune FeaturesConnecting the DTR-8.3 to your Ethernet Network Enjoying Internet radio Playing a music file saved on the Audio Network Server Use the / buttons to select one of the menu Using the Alphanumeric keysTo cancel the operation Net a Select NetA on the Home menu 1/3 2/3Configuring Various Settings Network Setup MenuIP Address Sub-menu Configuring Various SettingsProxy Setup Sub-menu MAC Address Sub-menuSpecifications Troubleshooting guideAppendix

DTR-8.3 specifications

The Integra DTR-8.3 is a sophisticated home theater receiver that exemplifies cutting-edge audio and video technologies, delivering an immersive experience for audiophiles and home cinema enthusiasts alike. As a flagship component in Integra's lineup, the DTR-8.3 combines high performance with versatile connectivity options, making it an ideal choice for modern entertainment systems.

One of the standout features of the DTR-8.3 is its robust power amplification, capable of delivering up to 100 watts per channel across nine channels. This level of power ensures dynamic sound reproduction across a wide range of audio formats, from the subtle nuances of a classical symphony to the thunderous effects of an action-packed movie. The receiver supports DTS:X and Dolby Atmos, providing object-based audio that envelops listeners in a three-dimensional soundstage. This technology enhances the overall cinematic experience, allowing sound to move freely around the listener, simulating a real-world environment.

In addition to its exemplary audio capabilities, the Integra DTR-8.3 is equipped with a full suite of video technologies. Supporting 4K Ultra HD resolution, HDR10, Dolby Vision, and BT.2020 color space, it is designed to handle the latest in high-definition video content. With full HDCP 2.2 support, users can connect their 4K Blu-ray players, gaming consoles, and streaming devices without worry. The receiver also features advanced video upscaling, transforming standard and high-definition video to near 4K quality for an enhanced viewing experience.

Connectivity is another area where the DTR-8.3 shines, with multiple HDMI inputs and outputs, including Zone 2 output for multi-room audio-video distribution. Users can easily integrate various sources, such as streaming devices, gaming consoles, and sound systems into their setup. Integrated Wi-Fi and Bluetooth capabilities enable seamless streaming of music from smartphones and tablets, while streaming services like Spotify, Pandora, and Amazon Music can be accessed directly.

The DTR-8.3 also embraces smart home integration, featuring compatibility with control systems such as Crestron, Control4, and others. This allows for easy automation and control of the receiver within a broader smart home ecosystem. For easy setup and configuration, the receiver comes with Audyssey MultEQ XT32 room correction technology. This feature analyzes the room acoustics and adjusts the sound output accordingly, ensuring optimal audio performance regardless of room conditions.

Overall, the Integra DTR-8.3 stands out as a premium home theater receiver, blending powerful audio performance, advanced video technologies, and intelligent connectivity options. It is designed for those who demand the best in their home entertainment experience, offering a truly immersive solution suitable for a wide range of applications. Whether you’re watching movies, listening to music, or gaming, the DTR-8.3 elevates sound and picture quality to new heights.
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