Integra DTR-8.3 General Problems Display is blank, Display is too light or too dark

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Troubleshooting guide

REMOTE CONTROLLER

General Problems:

The display is blank

➞Tap the screen to make sure the Remote controller is turned on.

➞Adjust the contrast dial on the left side.

➞Make sure the batteries are properly installed.

➞Install new batteries.

Or recharge the battery pack using the recharging dock. (USA and Canadian models only).

The display is too light or too dark

➞Adjust the contrast dial on the left side.

The Remote controller shuts itself off

➞This is a feature of the Remote controller to save power. You can change the length the Remote controller stays on in the Settings (see page 64).

Devices do not respond to commands from the Remote controller

➞Make sure the Remote controller is in Use mode (see page 65).

➞Make sure the Remote controller’s sending eye is pointed towards the device you are operating.

➞Check if the Low Battery icon is blinking. If so, replace the batteries or recharge the battery pack (USA and Canadian models only).

➞Check if the button you are trying to use is programmed properly (see page 69).

The Remote controller beeps 4 times after inserting the batteries

➞Use ChadEdit to update the Remote controller’s software (ChadEdit > Tools > Update)

Programming Problems:

Buttons are not sending the correct commands

➞Check whether the button is programmed globally or per device (see page 71).

Macros do not work

➞Make sure the Remote controller’s sending eye is pointed towards the device the entire time the macro is being executed.

➞Insert delays to allow devices to start up properly (see page 75).

➞Check if you do not have included inactive buttons in your macro.

➞Check if you do not have reprogrammed buttons. Macros can not save commands, they just save buttons. If you reprogram a button, the macro executes the new command assigned to the button.

The TV goes blank or the input source changes

➞The Device menu item might be programmed to switch the input source. Operate the device without affecting the input source (see page 66).

The Remote controller will not edit, label or delete commands

➞If the label locked appears on the Remote controller icon, the device control panels have been locked to prevent unwanted changes. You cannot modify or delete commands for this device.

➞Make sure your devices are positioned as shown on page 70. Avoid programming the Remote controller under bright fluorescent light: it might affect the infrared signals.

➞Make sure the button you want to edit has a border. Borderless buttons cannot be programmed.

The Remote controller will not switch modes

➞When the batteries are low the Remote controller prevents you from switching to customizing modes so that no customization can get lost. Replace the batteries (see page 8).

The Remote controller is low on memory

➞The remote controller displays a message to clean up the memory. The Remote controller will do this by permanently removing devices and macro and timer groups you have deleted.

Warning:

Cleaning up memory will take 10 minutes or longer. Never remove batteries during the clean-up process. This might damage the configuration file resulting in loss of your customized commands.

The configuration file is corrupted

➞When this very unlikely event occurs, you have to revert to the original configuration. All your customized commands devices and macros will be lost and you will have to reprogram your remote controller.

Remote controller error messages

➞If one of the following error messages occurs, please contact your dealer or the Integra/Onkyo authorized service station:

➞Can not open configuration file

➞Configuration file error

➞No configuration file found

➞Invalid configuration file version

Recharging Problems:

The batteries will not recharge

➞Make sure you are using the rechargeable battery pack included with your recharging dock and not the AA batteries (see page 79).

The indicator light blinks

➞Check if the contacts on the recharging dock are clean and free of obstructions.

➞Make sure the remote controller lies properly on the dock.

➞Make sure the battery pack is installed properly in your remote controller (see page 79).

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Contents DTR-8.3 Important Safeguards AvisPrecautions Contents Contents Features Amplifier FeaturesAudio/Video Features FM/AM Tuner FeaturesSupplied accessories Before using this unitConnecting the power cord Setting up the remote controller Characterizing the remote controllerDirect-access buttons Serial port Reset button Battery coverSetting up the remote controller Home menuComponent’s control panel Touch the screen to startIndex parts and facilities Front panelsFront door Index parts and facilities Front panel display Rear panels Remote controller Home menuAV Amp Select AV Amp on the Home menu page 1/4 2/4 3/4 4/4 Listening mode buttons +/- buttonsLight button AV amp buttonConnecting to Audio/Video equipment Improper connection Inserted completelyRear optical jack Coaxial cableConnecting to Audio/Video equipment Connecting your audio componentsConnecting a compact disc player CD Connecting a turntable PhonoConnecting your video components Connecting a DVD Player with 5.1-Channel OutputFlow of the video signals is as follows Connecting a DVD player DVDConnecting a television monitor or projector Monitor OUT Monitor OUTSignal flow Connecting video camera, etc. Video 5 Input Connecting speakers Ideal speaker configurationMinimum speaker configuration for surround sound playback Speaker placementConnecting speakers Connecting speakersUsing the speaker labels Connecting antennas Connecting the AM antenna cableConnecting the included antennas Assembling the AM loop antennaConnecting antennas Connecting an FM outdoor antennaConnecting an AM outdoor antenna Directional linkageConnecting the remote zone Zone 2 speakers When using the Surr BACK/ZONE 2 Speakers terminalsWhen using the Zone 2 OUT terminals When using the Surr BACK/ZONE 2 PRE OUT terminalsConnecting From connecting block Mini plug cableRemote controller Cabinet Signal flow Block DTR-8.3 IR Emitter Remote controllerConnections for remote control Connecting the power cords from other devicesMiscellaneous Connections RS 232 portConnecting to devices with analog multi channel output Connecting auxiliary power amplifierConnecting to an external device with 12V Trigger terminal Miscellaneous ConnectionsConnecting the power Turning on the powerTurning on the power from the remote controller To change the display of the input source from Tape to MDInput source buttons Master Volume DTR-8.3 Remote controllerEnjoying music or videos with the DTR-8.3 Basic operationChanging the listening mode Remote controller onlyEnjoying music or videos with the DTR-8.3 Switching the display Adjusting the bass and trebleListening with headphones Temporarily turning off the soundAdjusting the brightness of the front display Using the sleep time remote controller onlyTemporarily changing the speaker output levels DimChanging the audio mode Enjoying the multichannel outputTuning into a radio station Listening to a stereo radio station FM modeListening to Radio Broadcasts Presetting a radio station Selecting a preset radio stationErasing a preset radio station Listening to Radio BroadcastsRecording a source Rec OutStart recording at the recording component as desired Press the Rec Out buttonRecording a source Using the buttons on the DTR-8.3 Ex. When the CD button is pressedZone 2 indicator Off Input source buttons Enjoying music or videos in the remote zoneSelecting an input source using the remote controller Adjusting the volume for the remote zoneEnjoying music or videos in the remote zone Setup Menu Basic MenuAdvanced Menu Setup Menu Navigating through the Setup MenuWhen using the buttons on the front panel Button on remote controllerHardware Setup Hardware Setup MenuSpeaker Impedance Sub-menu Hardware Setup IR in Setup Sub-menuSurr Back/Zone 2 Sub-menu Surr Back/ZoneSpeaker Setup Speaker Setup MenuSpeaker Config Sub-menu Speaker Setup Speaker Distance Sub-menuPress the Test button to complete the procedure CH Sel Level Calibration Sub-menuCalibrating the speaker levels Press the Test buttonInput Setup Input Setup MenuInitial settings for each input source When NET Audio is not selected as the input sourceInput Setup Digital FormatInput source selected Multichannel Video Setup Sub-menu Character Input Sub-menuIntelliVolume Sub-menu Listening Mode Preset Sub-menuTrigger Setup sub-menu Relationship between input source and listening mode Listening ModeType of software Input source signals Listening ModesDigital Signal Processing DSP modes Audio Adjust Audio Adjust MenuSetting Values Initial value Tone Control Sub-menuAudio Adjust Delay Sub-menuSound Effect Sub-menu Theater-Dimensional Sub-menu LFE Level Sub-menuMono Sub-menu Surround Sub-menu THX Sub-menu Setting Tone Control Listening mode TrebleBass Re-EQVolume Setup Sub-menu PreferencePreference Menu Headphones Level Sub-menu OSD Setup Sub-menuPreference OSD Position Sub-menuUsing the Remote Controller Adjust the SettingsUsing the Remote Controller Tap the mode you want to useTo hide the Mode menu Working with ModesSelecting a Device Define the Brand ofYour Device Select a device in the Home menuSelect Yes to define the brand of the device to operate Tap NextDefine the Brand of Your Device Select your brand from the listSelect a code set from the list Tap OK when the device reacts Defining brands by searchingTap Search Programming Buttons Programming control panel buttonsTo 8 inches 15 to 20 cm Programming direct-access and Left/Right Buttons Programming ButtonsProgramming device items Make sure the device tab is activeLabeling Buttons and Menu Items Labeling a buttonLabeling a menu item Edit the labelAdding and Moving Devices Adding devices Moving menu itemsAdding macros Delete and restore RestoreTap the item you want to restore DeleteRecording Macros and SettingTimers Recording macrosEditing macros Recording Macros and Setting Timers Setting timersOrganizing macros and timers into groups Changing the remote controller’s RF IR Settings Switch to RF IR mode by using the Mode buttonTap RF Choosing Another Channel Additional information ChadEditOptional recharging dock USA and Canadian models only With ChadEdit you canCan I program a button to execute more than one command? How do I program source switching?How do I reset the Remote controller? How do I revert to the original configuration?Overview of Symbols Troubleshooting guide Troubleshooting guide Video and AudioGeneral Problems Display is blank Remote controller shuts itself offRemote controller will not edit, label or delete commands Remote controller will not switch modesIf one of the messages shown below appears Specifications All channelsTotal harmonic distortion Than 0 % total harmonicSpecifications Onkyo U.S.A. Corporation Internet radio features Net-Tune FeaturesConnecting the DTR-8.3 to your Ethernet Network Enjoying Internet radio Playing a music file saved on the Audio Network Server Using the Alphanumeric keys To cancel the operationUse the / buttons to select one of the menu Net a Select NetA on the Home menu 1/3 2/3Configuring Various Settings Network Setup MenuConfiguring Various Settings Proxy Setup Sub-menuIP Address Sub-menu MAC Address Sub-menuTroubleshooting guide SpecificationsAppendix

DTR-8.3 specifications

The Integra DTR-8.3 is a sophisticated home theater receiver that exemplifies cutting-edge audio and video technologies, delivering an immersive experience for audiophiles and home cinema enthusiasts alike. As a flagship component in Integra's lineup, the DTR-8.3 combines high performance with versatile connectivity options, making it an ideal choice for modern entertainment systems.

One of the standout features of the DTR-8.3 is its robust power amplification, capable of delivering up to 100 watts per channel across nine channels. This level of power ensures dynamic sound reproduction across a wide range of audio formats, from the subtle nuances of a classical symphony to the thunderous effects of an action-packed movie. The receiver supports DTS:X and Dolby Atmos, providing object-based audio that envelops listeners in a three-dimensional soundstage. This technology enhances the overall cinematic experience, allowing sound to move freely around the listener, simulating a real-world environment.

In addition to its exemplary audio capabilities, the Integra DTR-8.3 is equipped with a full suite of video technologies. Supporting 4K Ultra HD resolution, HDR10, Dolby Vision, and BT.2020 color space, it is designed to handle the latest in high-definition video content. With full HDCP 2.2 support, users can connect their 4K Blu-ray players, gaming consoles, and streaming devices without worry. The receiver also features advanced video upscaling, transforming standard and high-definition video to near 4K quality for an enhanced viewing experience.

Connectivity is another area where the DTR-8.3 shines, with multiple HDMI inputs and outputs, including Zone 2 output for multi-room audio-video distribution. Users can easily integrate various sources, such as streaming devices, gaming consoles, and sound systems into their setup. Integrated Wi-Fi and Bluetooth capabilities enable seamless streaming of music from smartphones and tablets, while streaming services like Spotify, Pandora, and Amazon Music can be accessed directly.

The DTR-8.3 also embraces smart home integration, featuring compatibility with control systems such as Crestron, Control4, and others. This allows for easy automation and control of the receiver within a broader smart home ecosystem. For easy setup and configuration, the receiver comes with Audyssey MultEQ XT32 room correction technology. This feature analyzes the room acoustics and adjusts the sound output accordingly, ensuring optimal audio performance regardless of room conditions.

Overall, the Integra DTR-8.3 stands out as a premium home theater receiver, blending powerful audio performance, advanced video technologies, and intelligent connectivity options. It is designed for those who demand the best in their home entertainment experience, offering a truly immersive solution suitable for a wide range of applications. Whether you’re watching movies, listening to music, or gaming, the DTR-8.3 elevates sound and picture quality to new heights.
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