Integra DTR-8.3 instruction manual Troubleshooting guide, Video and Audio

Page 83

Troubleshooting guide

VIDEO and AUDIO

Desired picture does not appear.

•Improper connection.

➞Check connections. Insert the plugs and connectors completely (see pages 16 to 29).

•Video Setup Sub-menu settings are incorrect.

➞Check settings at Setup Menu → Input Setup Menu → Video Setup Sub-menu (see page 51).

No OSD Menu display.

•Improper connection.

➞ Check connections (see pages 16 to 29).

Audio and video do not match.

•Improper connection.

➞Check connections (see pages 16 to 29).

•Video Setup Sub-menu settings are incorrect.

➞Check settings at Setup Menu → Input Setup Menu → Video Setup Sub-menu (see page 51).

Audio is not heard or audio from different source is heard.

•Digital Setup Sub-menu settings are incorrect.

➞Check settings at Setup Menu → Input Setup Menu → Digital Setup Sub-menu (see page 49).

No picture appears on the TV screen (or monitor).

•TV (or monitor) is not set to receive the output signals from the receiver.

➞Set the TV (or monitor) to the receiver input.

•Video cable is not connected securely.

➞Check connections (see pages 16 to 29).

•Input source is connected to the COMPONENT VIDEO IN connectors.

➞Make sure TV (or monitor) is connected to COMPONENT VIDEO OUT connectors (see page 19).

OTHER

LATE NIGHT function cannot be used.

•Playback source is not Dolby Digital encoded.

➞Check that the DOLBY DIGITAL indicator lights up on the display.

Re-EQ function cannot be used.

•Re-EQ may not be able to be set due to current listening mode. ➞ Select different listening mode (see page 61).

Desired parameter cannot be set.

•Parameter may not be able to be set due to current listening mode.

➞ Check settings in Audio Adjust Menu (see pages 56 to 61).

Multichannel audio is not output.

•The Multichannel setting is set to “No.”

➞Set the Multichannel setting to “Yes” at Setup Menu → Input Setup Menu → Multichannel Setup Sub-menu (see page 50).

•Input source is not connected to MULTI CHANNEL INPUT port.

➞Check connections (see pages 16 to 29).

Components in remote zone (Zone 2) do not operate properly.

•Components are incorrectly connected.

➞Check connections.

•Objects are interfering with remote controller signals.

➞Move inferring objects away from path of remote controller signals.

Sound is sometimes heard and sometimes not heard with digital sources.

•One digital input format has been specified so other digital formats are not played.

➞Select “All” at Setup Menu → Input Setup Menu → Digital Setup Sub-menu → Digital Format (see page 49).

Noise during playback or skipping of the beginning sounds occurs with DTS sources, PCM sources, and other digital sources.

•When “All” is set for the digital format setting, time is required to change formats when different sources are played.

➞Try specifying the format you are playing at Setup Menu → Input Setup Menu → Digital Setup Sub-menu → Digital Format (see pages 49).

The unit cannot be switched to Dolby EX or DTS-ES mode.

•“Surr Back/Zone 2” is set to “Zone 2.”

➞Change the Hardware Setup → Surr Back/Zone 2 Sub-menu setting to Surr Back (see page 45).

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Contents DTR-8.3 Avis Important SafeguardsPrecautions Contents Contents FM/AM Tuner Features FeaturesAmplifier Features Audio/Video FeaturesConnecting the power cord Supplied accessoriesBefore using this unit Serial port Reset button Battery cover Setting up the remote controllerCharacterizing the remote controller Direct-access buttonsTouch the screen to start Setting up the remote controllerHome menu Component’s control panelFront door Index parts and facilitiesFront panels Index parts and facilities Front panel display Rear panels AV Amp Select AV Amp on the Home menu page 1/4 2/4 3/4 4/4 Remote controllerHome menu AV amp button Listening mode buttons+/- buttons Light buttonCoaxial cable Connecting to Audio/Video equipmentImproper connection Inserted completely Rear optical jackConnecting a turntable Phono Connecting to Audio/Video equipmentConnecting your audio components Connecting a compact disc player CDConnecting a DVD player DVD Connecting your video componentsConnecting a DVD Player with 5.1-Channel Output Flow of the video signals is as followsMonitor OUT Connecting a television monitor or projector Monitor OUTSignal flow Connecting video camera, etc. Video 5 Input Speaker placement Connecting speakersIdeal speaker configuration Minimum speaker configuration for surround sound playbackUsing the speaker labels Connecting speakersConnecting speakers Assembling the AM loop antenna Connecting antennasConnecting the AM antenna cable Connecting the included antennasDirectional linkage Connecting antennasConnecting an FM outdoor antenna Connecting an AM outdoor antennaWhen using the Surr BACK/ZONE 2 PRE OUT terminals Connecting the remote zone Zone 2 speakersWhen using the Surr BACK/ZONE 2 Speakers terminals When using the Zone 2 OUT terminalsBlock DTR-8.3 IR Emitter Remote controller ConnectingFrom connecting block Mini plug cable Remote controller Cabinet Signal flowRS 232 port Connections for remote controlConnecting the power cords from other devices Miscellaneous ConnectionsMiscellaneous Connections Connecting to devices with analog multi channel outputConnecting auxiliary power amplifier Connecting to an external device with 12V Trigger terminalTo change the display of the input source from Tape to MD Connecting the powerTurning on the power Turning on the power from the remote controllerBasic operation Input source buttons Master VolumeDTR-8.3 Remote controller Enjoying music or videos with the DTR-8.3Enjoying music or videos with the DTR-8.3 Changing the listening modeRemote controller only Temporarily turning off the sound Switching the displayAdjusting the bass and treble Listening with headphonesDim Adjusting the brightness of the front displayUsing the sleep time remote controller only Temporarily changing the speaker output levelsEnjoying the multichannel output Changing the audio modeListening to Radio Broadcasts Tuning into a radio stationListening to a stereo radio station FM mode Listening to Radio Broadcasts Presetting a radio stationSelecting a preset radio station Erasing a preset radio stationPress the Rec Out button Recording a sourceRec Out Start recording at the recording component as desiredRecording a source Enjoying music or videos in the remote zone Using the buttons on the DTR-8.3Ex. When the CD button is pressed Zone 2 indicator Off Input source buttonsEnjoying music or videos in the remote zone Selecting an input source using the remote controllerAdjusting the volume for the remote zone Advanced Menu Setup MenuBasic Menu Button on remote controller Setup MenuNavigating through the Setup Menu When using the buttons on the front panelSpeaker Impedance Sub-menu Hardware SetupHardware Setup Menu Surr Back/Zone Hardware SetupIR in Setup Sub-menu Surr Back/Zone 2 Sub-menuSpeaker Config Sub-menu Speaker SetupSpeaker Setup Menu Speaker Distance Sub-menu Speaker SetupPress the Test button Press the Test button to complete the procedure CH SelLevel Calibration Sub-menu Calibrating the speaker levelsWhen NET Audio is not selected as the input source Input SetupInput Setup Menu Initial settings for each input sourceInput source selected Multichannel Input SetupDigital Format Character Input Sub-menu Video Setup Sub-menuTrigger Setup sub-menu IntelliVolume Sub-menuListening Mode Preset Sub-menu Type of software Relationship between input source and listening modeListening Mode Listening Modes Input source signalsDigital Signal Processing DSP modes Tone Control Sub-menu Audio AdjustAudio Adjust Menu Setting Values Initial valueSound Effect Sub-menu Audio AdjustDelay Sub-menu Mono Sub-menu Theater-Dimensional Sub-menuLFE Level Sub-menu Surround Sub-menu THX Sub-menu Re-EQ Setting Tone ControlListening mode Treble BassPreference Menu Volume Setup Sub-menuPreference OSD Position Sub-menu Headphones Level Sub-menuOSD Setup Sub-menu PreferenceAdjust the Settings Using the Remote ControllerWorking with Modes Using the Remote ControllerTap the mode you want to use To hide the Mode menuSelecting a Device Tap Next Define the Brand ofYour DeviceSelect a device in the Home menu Select Yes to define the brand of the device to operateSelect a code set from the list Define the Brand of Your DeviceSelect your brand from the list Tap Search Tap OK when the device reactsDefining brands by searching To 8 inches 15 to 20 cm Programming ButtonsProgramming control panel buttons Make sure the device tab is active Programming direct-access and Left/Right ButtonsProgramming Buttons Programming device itemsEdit the label Labeling Buttons and Menu ItemsLabeling a button Labeling a menu itemAdding macros Adding and Moving DevicesAdding devices Moving menu items Delete Delete and restoreRestore Tap the item you want to restoreEditing macros Recording Macros and SettingTimersRecording macros Organizing macros and timers into groups Recording Macros and Setting TimersSetting timers Tap RF Changing the remote controller’s RF IR SettingsSwitch to RF IR mode by using the Mode button Choosing Another Channel With ChadEdit you can Additional informationChadEdit Optional recharging dock USA and Canadian models onlyHow do I revert to the original configuration? Can I program a button to execute more than one command?How do I program source switching? How do I reset the Remote controller?Overview of Symbols Troubleshooting guide Video and Audio Troubleshooting guideRemote controller will not switch modes General Problems Display is blankRemote controller shuts itself off Remote controller will not edit, label or delete commandsIf one of the messages shown below appears Than 0 % total harmonic SpecificationsAll channels Total harmonic distortionSpecifications Onkyo U.S.A. Corporation Net-Tune Features Internet radio featuresConnecting the DTR-8.3 to your Ethernet Network Enjoying Internet radio Playing a music file saved on the Audio Network Server Net a Select NetA on the Home menu 1/3 2/3 Using the Alphanumeric keysTo cancel the operation Use the / buttons to select one of the menuNetwork Setup Menu Configuring Various SettingsMAC Address Sub-menu Configuring Various SettingsProxy Setup Sub-menu IP Address Sub-menuAppendix Troubleshooting guideSpecifications

DTR-8.3 specifications

The Integra DTR-8.3 is a sophisticated home theater receiver that exemplifies cutting-edge audio and video technologies, delivering an immersive experience for audiophiles and home cinema enthusiasts alike. As a flagship component in Integra's lineup, the DTR-8.3 combines high performance with versatile connectivity options, making it an ideal choice for modern entertainment systems.

One of the standout features of the DTR-8.3 is its robust power amplification, capable of delivering up to 100 watts per channel across nine channels. This level of power ensures dynamic sound reproduction across a wide range of audio formats, from the subtle nuances of a classical symphony to the thunderous effects of an action-packed movie. The receiver supports DTS:X and Dolby Atmos, providing object-based audio that envelops listeners in a three-dimensional soundstage. This technology enhances the overall cinematic experience, allowing sound to move freely around the listener, simulating a real-world environment.

In addition to its exemplary audio capabilities, the Integra DTR-8.3 is equipped with a full suite of video technologies. Supporting 4K Ultra HD resolution, HDR10, Dolby Vision, and BT.2020 color space, it is designed to handle the latest in high-definition video content. With full HDCP 2.2 support, users can connect their 4K Blu-ray players, gaming consoles, and streaming devices without worry. The receiver also features advanced video upscaling, transforming standard and high-definition video to near 4K quality for an enhanced viewing experience.

Connectivity is another area where the DTR-8.3 shines, with multiple HDMI inputs and outputs, including Zone 2 output for multi-room audio-video distribution. Users can easily integrate various sources, such as streaming devices, gaming consoles, and sound systems into their setup. Integrated Wi-Fi and Bluetooth capabilities enable seamless streaming of music from smartphones and tablets, while streaming services like Spotify, Pandora, and Amazon Music can be accessed directly.

The DTR-8.3 also embraces smart home integration, featuring compatibility with control systems such as Crestron, Control4, and others. This allows for easy automation and control of the receiver within a broader smart home ecosystem. For easy setup and configuration, the receiver comes with Audyssey MultEQ XT32 room correction technology. This feature analyzes the room acoustics and adjusts the sound output accordingly, ensuring optimal audio performance regardless of room conditions.

Overall, the Integra DTR-8.3 stands out as a premium home theater receiver, blending powerful audio performance, advanced video technologies, and intelligent connectivity options. It is designed for those who demand the best in their home entertainment experience, offering a truly immersive solution suitable for a wide range of applications. Whether you’re watching movies, listening to music, or gaming, the DTR-8.3 elevates sound and picture quality to new heights.
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