Integra DTR-8.2 instruction manual Troubleshooting guide

Page 86

Troubleshooting guide

If a problem occurs while you are using the remote controller, first try to operate the controls on the front panel of the DTR-8.2 to make sure that it is not due to a malfunction (or worn out batteries) in the remote controller.

POWER

Power shuts off immediately after power on.

•Amplifier protection circuitry has been activated.

➞Remove the power cord from outlet immediately. Contact your Integra/Onkyo service center.

No power.

•Power cord is disconnected.

➞Connect power cord.

•External noise in the affecting the internal microcomputer.

➞Turn the power button off and then on again or remove the power cord from the outlet and then plug it in again.

•Internal fuse is blown.

➞Contact your Integra/Onkyo Service Center.

Power turns on but no sound.

•“Muting” is displayed.

➞Press the MUTE button on the remote controller to turn it off.

•Bad connections or wiring.

➞Check connections, speaker cables, etc.

•Amplifier protection circuitry has been activated.

➞Contact your Integra/Onkyo Service Center.

The sound of the playback source is not heard.

•Input selector is not set properly.

➞Set to correct input source.

•Headphones are connected.

➞Lower volume and then disconnect headphones.

SPEAKERS

No sound from the center speaker, or at very low volume.

•Speaker cable is not connected.

➞Check the connection between the amplifier and the speaker.

•Listening mode is set to Stereo or Direct.

➞Set the Listening mode to any mode other than Stereo or Direct. The output to the center speaker may differ depending on the listening mode.

•Center speaker level is set to minimum.

➞Set the Center speaker level to the appropriate volume (page 34).

•The Center setting of the Speaker Config submenu is set to “None.”

➞Set the Center setting at the Speaker Config sub-menu to “Large” or “Small” (see page 32).

No sound or very low volume from subwoofer.

•Subwoofer is set to “No.”

➞Check the speaker setting (pages 32, 43).

•Subwoofer speakers output level setting is improper.

➞Check the output level of the Subwoofer using the test tone.

Low frequency humming is heard.

•Not properly grounded.

➞ Check outer conductor of input plugs.

•Turntable motor is not properly grounded.

➞Check for proper ground connection.

•Audio connection cables on the rear panel are connected incorrectly.

➞Adjust the placement of the cable to reduce hum.

Howling is heard when the volume is turned up.

•Turntable and speakers are located too close together. ➞ Move them farther apart.

Rough or scratchy sound is heard. High range is not clear.

•The needles of turntable is dirty or worn, or a problem exists with a connected component.

➞Refer to the instruction of the connected components and check for problem.

•Treble control is too high.

➞Turn treble down (see page 43).

FM/AM TUNER

AM stations cannot be received.

•AM loop antenna is not connected.

➞Connect the included AM loop antenna to the AM antenna terminals.

Buzzing noise on AM stations (particularly noticeable at night or with weak stations).

•Noise from electrical apparatus such as fluorescent lamp.

➞Move the AM loop antenna to different position.

➞Set up an outdoor AM antenna.

Noise is heard at high-pitched sounds on AM stations.

•Noise from TV set.

➞Place the AM loop antenna as far as possible from the TV.

➞Move unit away from TV set.

Crackling noise on both AM and FM stations.

•Noise caused by fluorescent lamp being turned on and off.

➞Move antenna as far as possible from the fluorescent lamp.

•Noise from automobile ignition.

➞Install an FM outdoor antenna as far as possible from the road.

➞Change the position or direction of the outdoor antenna.

The indicators light for stereo reception, but sound is distorted and stereo separation is bad.

•Station is too strong.

➞Change to FM indoor antenna.

•Multiple reflection of the radio waves because of tall buildings or mountains.

➞Use antenna that has better directivity and select a point where distortion is least.

Indicators for stereo reception flicker and hiss is heard on FM stations.

•Station is too weak.

➞Install an outdoor FM antenna.

•Stereo FM broadcasts cover only about half the distance of an ordinary broadcast.

➞Change the position or direction of the outdoor antenna.

No preset station is recalled.

•Power cord has been unplugged or the POWER switch has been turned off for a long time.

➞ The memory contents are lost. Store all stations again.

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Contents DTR-8.2 Important Safeguards AvisPrecautions Contents Contents Features Supplied accessoriesInsert batteries Before using this unitUsing the remote controller Front door Front panel facilitiesFront panel Front panel displayFront panel facilities Enter button Tuning / buttonsPreset / buttons Return buttonRemote controller Remote controller Zone Improper connection Inserted completely Rear panel facilitiesDigital INPUT/OUTPUT coaxial and optical Coaxial cable3 4 Power amplifierRear panel facilities RCA type12V Trigger A/B/ZONE 2 terminal Power on/ready functionPower off function Direct change functionVideo jack DecoderConnecting a compact disc player CD Connecting your audio componentsConnecting a turntable PH ConnectionsConnecting a DVD player DVD Connecting your video componentsFlow of the video signals is as follows Signal flow Audio connection cable Left white Right redConnecting a video cassette recorder Video Connecting video camera, etc. Video Connecting a television monitor or projectorMinimum speaker configuration for surround sound playback Connecting speakersIdeal speaker configuration Speaker placementConnecting the speaker cable Connecting speakersConnecting speakers Connecting a subwooferWhen using the Zone 2 OUT terminals Connecting the remote zone Zone 2 speakersWhen using the Surr BACK/ZONE 2 Speakers terminals When using the Surr BACK/ZONE 2 PRE OUT terminalsFrom connecting block Other componentConnecting the included antennas Connecting antennasConnecting the AM antenna cable Assembling the AM loop antennaConnecting an AM outdoor antenna Connecting antennasConnecting an FM outdoor antenna Directional linkageConnecting the power Advanced Menu Setup menusBasic Menu When using the buttons on the front panel Setup menusNavigating through the Setup menu Press the Setup buttonIR in Setup sub-menu Hardware SetupHardware Setup menu Speaker Impedance sub-menuSpeaker Config sub-menu Speaker SetupSpeaker Setup menu Speaker Setup Speaker Distance sub-menuLeft Level Calibration sub-menuCalibrating the speaker levels RightPeak Level Bass Peak Level Bass Peak Level Manager* sub-menuBass Peak Level Limiter Digital Setup sub-menu Input SetupInput Setup menu Initial settings for each input sourceDigital Input Input SetupMultichannel Setup sub-menu Digital FormatVideo Video Setup sub-menuLast Valid enables the source last selected The source that Component VideoCharacter Input sub-menu Intelli Volume sub-menuIntelli Volume Character DisplayListening Mode Preset sub-menu Relationship between input source and listening modeInput source signals Listening ModesTrigger Setup sub-menu Audio Adjust Audio Adjust Setup menuAudio Adjust Surr Mode D.F.2ch Surround SetupSurr Mode Analog/PCM Pro Logic II Music DimensionTHX Surround EX Dolby D THX SetupDecoder Front EffectPreference menu Volume Setup sub-menuPreference Preference Headphones Level Setup sub-menuOSD Setup sub-menu OSD Position sub-menuFM Mode Tuning into a radio stationListening to a stereo radio station FM mode Press either the AM or FM input Source button TuningErasing a preset radio station Presetting a radio stationSelecting a preset radio station Listening to Radio BroadcastsEnjoying music or videos with the DTR-8.2 Adjusting the bass and trebleListening with headphones Temporarily turning off the soundRemote controller only Changing the listening modeDirect Setup Pure Audio Enter Return Enjoying music or videos with the DTR-8.2Adjusting the brightness of the front display Switching the displayUsing the sleep time remote controller only Temporarily changing the speaker output levelsEnjoying the multichannel output Changing the audio modeUsing the tone control Direct/Pure AudioTo delete an entered name Setup Enter ReturnEntering names for input sources and tuner stations Adjusting the volume for the remote zone Playing music using the buttons on the DTR-8.2Selecting an input source using the remote controller Enjoying music in the remote zoneStart recording at the recording component as desired Recording a sourceRec Out Recording a source Insert batteries Operate your components Using the remote controllerQuick Start Touch the screen to startQuick reference ModesIntroduction Intelligent Remote ControllerDirect-access buttons Touchscreen buttons IntroductionLeft and Right buttons Which Buttons Can Be Programmed?Optional recharging dock Charging the Remote ControllerAA batteries Introduction Define the Brand of Your Device Activate the remote controllerGetting Started Select Yes to define the brand of the device to operate Getting StartedDefining brands by selecting Tap NextSelect your brand from the list Select a code set from the listDefining brands by searching Tap SearchVia the Device menu Select a DeviceVia the Home menu Using touchscreen buttons Adjust the SettingsUsing the Left and Right button Using the direct-access buttonsThird setup panel First setup panelSecond setup panel Programming Buttons Getting the Maximum out of itIntroduction Working with ModesProgramming control panel buttons Programming direct-access and Left/Right ButtonsGetting the Maximum out of it Programming device itemsLabeling a menu item Labeling Buttons and Menu ItemsLabeling a button Edit the labelMoving menu items Adding and Moving DevicesAdding devices Tap the item you want to restore Delete and restoreRestore DeleteRecording macros Recording Macros and Setting TimersEditing macros Organizing macros and timers into groups Setting timersEditing timers Switch to RF IR mode by using the Mode button Using the remote controller with Radio FrequencyChanging the remote controller’s RF IR Settings Tap RFChoosing Another Channel With ChadEdit you can ChadEditSystem requirements Programming Problems TroubleshootingGeneral Problems Recharging ProblemsHow do I reset the Remote controller? Can I program a button to execute more than one command?How do I program source switching? How do I revert to the original configuration?Overview of Symbols Specifications Troubleshooting guide If one of the messages shown below appears Troubleshooting guideVideo and Audio Amplifier Section Tuner Section

DTR-8.2 specifications

The Integra DTR-8.2 is a high-performance A/V receiver that stands at the crossroads of functionality and sophistication, designed for the discerning audiophile and home theater enthusiast. This powerful receiver offers a robust suite of features and technologies that enhance the listening experience while seamlessly integrating into modern home entertainment setups.

One of the standout features of the DTR-8.2 is its advanced power amplification. With a 9.2 channel configuration, it delivers a potent output, ensuring that every movie, concert, or gaming session is filled with immersive sound. The receiver is equipped with high-current amplification and features a robust power supply, which works in tandem to deliver clear, dynamic audio even at high volumes.

In terms of audio processing, the DTR-8.2 supports Dolby Atmos and DTS:X, two cutting-edge technologies that create a three-dimensional sound environment. This immersive audio experience is further enhanced by its support for various high-resolution audio formats, allowing music lovers to enjoy studio-quality playback of their favorite tracks.

The receiver also features integrated network capabilities, with built-in Wi-Fi and Ethernet connectivity. This allows users to access a wide range of streaming services, including popular platforms like Spotify, Amazon Music, and Tidal. With Chromecast built-in, AirPlay 2, and DTS Play-Fi support, streaming high-quality audio from various devices has never been easier.

Another noteworthy characteristic of the DTR-8.2 is its comprehensive HDMI connectivity. It includes multiple HDMI inputs and outputs that support 4K/60Hz video, HDR10, Dolby Vision, and HDCP 2.2, making it compatible with the latest video formats and ensuring that users are future-proofed against evolving technology.

The Integra DTR-8.2 also incorporates room calibration technology, namely MCACC (Multi-Channel Acoustic Calibration System), which fine-tunes audio output to suit the specific acoustics of the listening space. This ensures that every listener receives an optimal sound experience, regardless of the room's layout.

In conclusion, the Integra DTR-8.2 is a multifaceted A/V receiver that combines cutting-edge audio and video technologies with user-friendly features. Its combination of power, versatility, and high-tech integrations makes it an ideal centerpiece for any home theater system, catering to those who seek both quality and performance in their audio-visual experiences.
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