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Troubleshooting Guide
The following section provides the solutions to many common problems and questions. If your air purifier is not working correctly, review these solutions first. If your problem is still not solved after reviewing this guide, call our
The Air Purifier Will Not Turn On
• | Are the intake grille and the outlet | • Is the fan speed knob turned on? |
| grille installed and locked into place? |
|
• | Is the air purifier plugged into a |
|
| powered outlet? |
|
The Air Purifier Changes Speed
•AirSmart™ models are designed to sense the level of contaminants in the air and adjust the fan speed to provide the most effective air purification possible. If the AirSmart™ control is set to Auto, it will automatically change fan speeds to adjust for changing air quality.
Reduced Air Flow or Poor Filtering
•The intake or outlet grille may be blocked. Make sure nothing is in front of or on top of the air purifier.
•The carbon
Germicidal UV Bulb Does Not Light
•Is the UV switch turned on?
•Is the fan running? The UV bulb will not work unless the fan is on.
•The bulb may be burned out. See “Replacing the UV Bulb” for replacement instructions.
•The UV starter may need replacement. See “Replacing the UV Starter” for replacement instructions.
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