A.O. Smith VB/VW- 1000, VB/VW- 750 instruction manual Troubleshooting Ignition System

Page 44

TROUBLESHOOTING IGNITION SYSTEM

Fault Messages and Lockout Status (* = stage number: 1, 2, 3, or 4)

Fault Displayed

Description

Red LED

Lockout

“Display Fail”

Communications with UIM interrupted

Continuous

Auto Reset

 

 

Check communication cable to UIM. Try moving to other Internal Communications connector on MCB. Also check the

 

connectors where the cable is plugged in for best connecting wires.

 

 

 

“Comm. Fail Stg.*”

Communications with FCB interrupted

Continuous

Auto Reset

 

Same as above. Also try swapping FCB and UIM communications cables.

 

 

 

“Low AC Voltage”

Line voltage less than 90 vac

Continuous

Auto Reset

 

Check incoming power line for loss of voltage. May also be caused by a power line brown-out (momentary loss of voltage)

“Low 24VAC”

Voltage from transformer less than 18 vac

Continuous

Auto Reset

 

Check transformer output. Should be over 24vac. May be caused by excessive current drain or a faulty transformer

“Brown Out Reset”

Indicates a brown out reset occurred

- - - -

None

 

Caused by a momentary dip in voltage on the MCB +5vdc power bus. Contact factory. (Not considered a serious problem

 

if it only occurs on very rare occasions.)

 

 

 

“Timeout Reset”

Indicates a watchdog reset occurred

- - - -

None

 

Caused when the micro executes the software in an improper way. Contact factory. (Not considered a serious problem if it

 

only occurs on very rare occasions.)

 

 

 

“FCB Comm Timeout”

FCB did not receive command from MCB

Continuous

SOFT

 

Caused when communications between the MCB and the FCB are interrupted. May occur when a surge of power on a

 

nearby device (i.e. arc welder) creates an EMI burst. Not a serious problem if it occurs rarely.

 

 

“No Flow”

Water is not flowing

Continuous

SOFT

 

Caused by the flow switch being open when it should be closed. Check water lines, pump, flow switch contacts, wiring.

“Blower Prov Stg*

Blower pressure is too low it they should have been closed.

Continuous

SOFT

 

Check blower, switch contact, wiring, and for air leaks.

 

 

 

“Blocked Flue”

Flue is Blocked

Continuous

SOFT

 

Caused by the blocked flue switch contacts being open when they should have been closed. Check for flue blockage, switch

 

contacts, wiring.

 

 

 

“Blocked Inlet”

Air Inlet is blocked

 

 

 

 

Check inlet terminal, venturi screen and burner tube for debris. If inlet is clear check blocked inlet flue switch for continuity.

 

Inspect hose to switch to ensure it is connected and not cracked or spilt.

 

 

 

“High Limit”

Outlet temp. exceeded high limit setpoint

Continuous

Auto Reset

 

Caused when the temperature of the outlet probe exceeds the high limit setpoint. This is an internal “software” limit switch and

 

not an actual device. Check that the over temperature is not being caused by improper setup or operation of the boiler.

“MRHL”

Outlet temp is too high

Flashing

HARD

 

Caused when the MRHL (a thermostat) contacts in the Outlet probe are open when they should be closed. Fault may be due

 

to high outlet temperature, bad switch contacts in the probe, or disconnected wiring. Note: The MRHL can be checked by

 

disconnecting the outlet probe from the MCB and reading the resistance across the two active pins on the connector at the

 

end of the probe cable. The value should be approximately 0 ohms when the temperature of the probe is less than 220°F.

“Low Water”

Water level is too low

Flashing

HARD

 

Caused by the Low Water Cut Out device not closing its feedback switch contacts when it should. Check water line, switch

 

contacts, wiring, LWCO.

 

 

 

“Low Gas”

Gas pressure is too low

Flashing

HARD

 

Caused by the Low Gas switch being open when it should be closed. Check gas line, switch contacts, wiring.

“Powered Accessory”

Power vent not running

Flashing

HARD

 

Caused by the Powered Vent device not closing its feedback switch contacts when it should. Could also be caused by a

 

problem with the relay output on the MCB. Check output to powered vent, switch contacts, wiring.

 

 

“High Gas Stg*”

Gas pressure too high

Flashing

HARD

 

Caused by the High Gas switch being open when it should be closed. Check gas line, switch contacts, wiring.

“Inlet Probe”

Inlet probe shorted or open

Flashing

HARD

 

Caused when the thermistor in the probe or the wiring to the probe is shorted or disconnected. Check the probe. Note: The

 

thermistor and wiring can be checked by disconnecting the probe from the MCB and reading the resistance across the two

 

active pins on the connector at the end of the probe cable. The value should be approximately 10K ohms (value will change

 

slightly with changes in temperature).

 

 

 

“Outlet Probe:”

Outlet probe shorted or open

Flashing

HARD

 

Caused when the thermistor in the probe or the wiring is shorted or disconnected. Check the probe. Note: the thermistor and

 

wiring can be checked by disconnecting the probe from the MCB and reading the resistance across the two active pins on

 

the connector at the end of the probe cable. The value should be approximately 10K ohms (value will change slightly with

 

changes in temperature).

 

 

 

“Tank Probe”

Tank (Remote) probe shorted or open

Flashing

HARD

 

Caused when the thermistor in the probe or the wiring is shorted or disconnected. Check the probe. Note: the thermistor and

 

wiring can be checked by disconnecting the probe from the MCB and reading the resistance across the two active pins on

 

the connector at the end of the probe cable. The value should be approximately 10K ohms (value will change slightly with

 

changes in temperature).

 

 

 

“Igniter Stg*”

Igniter current is too low

Flashing

HARD

 

Caused by a low current draw problem with the igniter. This may occur if the igniter is old, damaged, or disconnected and

 

no longer draws the proper level of current. This condition will affect the ability of the igniterto get hot enough to fire the gas

 

properly. Check the igniter and its associated wiring.

 

 

 

“Igniter Pwr Stg*”

Improper power applied to the igniter circuit

Flashing

HARD

 

Caused by improper line power being applied to the igniter circuitry. Check line connections. Paying particular attention to

 

the earth ground connection. Also check that line voltage does not exceed 132 VAC RMS.

 

 

“Igniter Hdwr Stg*”

Hardware problems with igniter circuit

Flashing

HARD

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Contents Models Safe INSTALLATION, USE and Service General Safety Dimension and capacity data GAS and Electrical CharacteristicsRecovery Capacities Capacity and Flow dataContents IntroductionPrecautions High Altitude InstallationsField Installed Components Grounding InstructionsControl Components Water Temperature Limit Controls ON/OFF SwitchTemperature Probes Circulating PumpRequired Ability LocationPanels and Covers VB HOT Water Heating BOILERS, are shipped with a 50 psiInstalltion Clearances Chemical Vapor CorrosionLeveling Air Requirements Breathing Hazard Carbon Monoxide GasOutdoor Air Through Two Openings Outdoor Air Through One OpeningOutdoorAir Through Two HorizontalDucts Outdoor Air Through Two Vertical DuctsAir From Other Indoor Spaces Termination Clearances Sidewall Power Vent Power VentTermination Clearances Sidewall Direct Vent Direct VentConnecting Vent to Boiler Special Installation ConsiderationsVenting System Using AL 29-4C Venting Supports Vertical Installation RequirementsHorizontal Installtion Requirements Vertical Termination Direct Vent Installation Requirements BELOW. Keep Clear of ALL ObstructionsDirect Vent Horizontal Direct Vent Using TWT with Vertical Intake Hot Water Heating Hydronic Equipment System installationGeneral Remote Probe Installation Procedure Internal ContaminantsHard Water Conditions Thermal Expansion Closed SystemGas Connections Gas Supply Line SizingTypical PRIMARY, Secondary Piping ONE VF Model VW HOT Water Supply Boiler with Vertical Tank ONE VF Model VW HOT Water Supply Boiler with Horizontal Tank Wiring Suggested Pipe Size For Multiple Gas Appliances Natural Gas Suggested Pipe Size For Multiple Gas Appliances Propane GasWiring Diagram Connection DiagramPage VB/VW-500, 750 & 1000 Schematic Diagram Filling and Purging of Heating Boiler Installation Filling Hot Water Supply Boiler InstallationOperation Purging Gas LineWater Temperature Regulation Risk of ScaldsMCB Three position Dipswitch MCB Ten Position DipswitchMCB/FCB Dipswitches Lighting & Operation Instructions for Models VB/VW 500, 750 Adjustment Setting of the Test ModeHigh Fire Setting Natural GAS PropaneInputs to MCB Temperature Setpoints System Control Algorithm Operating SequenceUIM Operating Procedures OperatingSetpointAdjustmentProcedure Description of FCB control statesHighLimitDifferentialSetpointAdjustment Procedure Fault Messages and Troubleshooting Guide UIM LED’sTroubleshooting Ignition System Fault Displayed Description Red LED LockoutMain Burner Preventative maintenanceTroubleshooting Gas Valve Burner Maintenance Relief ValveCombustion Air Filter Blower CompartmentVenting Maintenance HeatExchangerPreventativeMaintenanceTube Cleaning Procedure Mechanical Removal of Deposits Replacement PartsPage Page Page Limited Warranty Tennessee Waltz Parkway, Ashland City, TN Phone