Kenmore 153.33097 Burner will not Ignite, Smelly Water, Pilot will not Light, Slow HOT Water

Page 28

TROUBLESHOOTING GUIDE

PROBLEM

 

POSSIBLE CAUSE(S)

 

CORRECTIVE ACTION

BURNER WILL NOT IGNITE

1.

Pilot not lit

1.

Light pilot

 

2.

Thermostat set too low

2.

Turn temp. dial to desired temperature

 

3.

No gas

3.

Check with gas utility company

 

4.

Dirt in the gas lines

4.

Notify utility-install trap in gas line

 

5.

Pilot line clogged

5.

Clean, locate source and correct

 

6.

Main burner line clogged

6.

Clean, locate source and correct

 

7.

Non-functioning thermocouple

7.

Replace thermocouple

 

8.

Non-functioning thermostat

8.

Replace thermostat

 

9.

Heater installed in a confined area

9.

Provide fresh air ventilation

SMELLY WATER

1.

Sulfides in the water

1.

Replace the anode with a special anode

PILOT WILL NOT LIGHT

1.

Air in gas line

1.

Bleed the air from the gas line

 

2.

No gas

2.

Check with gas utility company

 

3.

Dirt in gas lines

3.

Notify utility-install dirt trap in gas line

 

4.

Pilot line or orifice clogged

4.

Clean, locate source and correct

 

5.

Cold drafts

5.

Locate source and correct

 

6.

Thermostat ECO switch open

6.

Replace thermostat

 

7.

Non-functioning igniter

7.

Replace igniter pilot assembly

 

8.

Flammable vapor incident

8.

Eliminate flammable vapor source(s)

 

9.

Low gas pressure

9.

Call 1-800-4-MY-HOME®(1-800-469-4663)

 

Check with gas utility company

 

10.

Air for combustion obstructed

10.

See service and adjustment section for

 

 

 

 

inspection and cleaning of flame arrestor

 

11.

Pilot dirty

11.

& burner

 

Clean pilot

PILOT WILL NOT REMAIN LIT

1.

Air in gas line

1.

Bleed the air from the gas line

 

2.

Dirt in gas lines

2.

Notify utility-install dirt trap in gas line

 

3.

Pilot line or orifice clogged

3.

Clean, locate source and correct

 

4.

Thermocouple connection loose

4.

Finger tighten; then 1/2 turn with wrench

 

5.

Non-functioning thermocouple

5.

Replace thermocouple

 

6.

Cold drafts

6.

Locate source and correct

 

7.

Flammable vapor incident

7.

Eliminate flammable vapor source(s)

 

8.

Low gas pressure

8.

Call 1-800-4-MY-HOME®(1-800-469-4663)

 

Check with gas utility company

 

9.

Air for combustion obstructed

9.

See service and adjustment section for

 

 

 

 

inspection and cleaning of flame arrestor

 

10.

Pilot dirty

10.

& burner

 

Clean pilot

HIGH OPERATION COSTS

1.

Thermostat set too high

1.

Set temperature dial to lower setting

 

2.

Sediment or lime in tank

2.

Drain/flush-provide water treatment if

 

3.

Water heater too small for job

3.

needed

 

Install adequate heater

 

4.

Wrong piping connections

4.

Correct piping-dip tube must be in cold

 

5.

Leaking faucets

5.

inlet

 

Repair faucets

 

6.

Gas leaks

6.

Check with utility-repair at once

 

7.

Wasted hot water

7.

Advise customer

 

8.

Long runs of exposed piping

8.

Insulate piping

 

9.

Hot water piping in exposed wall

9.

Insulate piping

INSUFFICIENT HOT WATER

1.

Thermostat set too low

1.

Turn temperature dial to desired setting

 

2.

Sediment or lime in tank

2.

Drain/flush-provide water treatment if

 

3.

Water heater too small

3.

needed

 

Install adequate heater

 

4.

Wrong piping connections

4.

Correct piping-dip tube must be in cold

 

5.

Leaking faucets

5

inlet

 

Repair faucets

 

6.

Wasted hot water

6.

Advise customer

 

7.

Long runs of exposed piping

7.

Insulate piping

 

8.

Hot water piping in outside wall

8.

Insulate piping

 

9.

Low gas pressure

9.

Check with gas utility company

SLOW HOT WATER

1.

Insufficient air

1.

Provide ventilation to water heater.

RECOVERY

2.

Flue clogged

2.

Check flue way, flue baffle, and burner

 

Clean flue, locate source and correct

 

3.

Low gas pressure

3.

Check with gas utility company

 

4.

Improper calibration

4.

Replace thermostat

 

5.

Thermostat set too low

5.

Turn temperature dial to desired setting

 

6.

Water heater too small

6.

Install adequate heater

 

7.

Wrong piping connections

7.

Correct piping-dip tube must be in cold

 

8.

Wasted hot water

8.

inlet

 

Advise customer

28

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Contents GAS Water Heater Sears, Roebuck and Co., Hoffman Estates, IL 60179 U.S.ASafe INSTALLATION, USE and Service Sears, Roebuck and CoSafety Precautions Table of Contents Product Specifications Customer ResponsibilitiesAdditional Tools Needed When Sweat Soldering Materials and Basic Tools NeededMaterials Needed Basic ToolsTypical Installation Pilot & Main BurnerInstallation Instructions Installation is Completed, seeRemoving the Old Water Heater Turn OFF the gas supply to the water heaterFacts to Consider About the Location Insulation Blankets ALL AIR from Inside Buildings See on page 10 and belowWater Piping Hotter Water can ScaldValve and Pipe Insulation Temperature-Pressure Relief Valve Venting Filling the Water HeaterLocal gas supplier for further information Gas Piping GAS Piping with Flexible Connector Sediment TrapsOperating Instructions Temperature Regulation SettingsService and Adjustment Tank Sediment CleaningVent System Inspection Burner InspectionReplacing the Pilot Assembly Removing the Burner Door AssemblyUltra Low NOx Natural Gas Burner External Inspection & Cleaning of the Flame Arrestor Cleaning the Pilot AssemblyCleaning the Combustion Chamber and Flame Arrestor Replacing the ThermocoupleTesting the Igniter System Replacing the Burner Door AssemblyPiezoelectric Igniter System Housekeeping Removing and Replacing the Gas Control Valve/ThermostatAnode Rod Inspection Temperature-Pressure Relief Valve Operation Drain Valve Washer ReplacementService DrainingTroubleshooting Guide Start Up ConditionsOperational Conditions CondensationRecovery Burner will not IgniteSmelly Water Pilot will not LightDrip from Relief Valve Thermostat Fails toShut OFF Combustion OdorsPilot Light Troubleshooting Chart Section a Pilot light will not lightParts Order List 153.330960 Gallon 153.330970MY-HOME

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