Desa Tech CGR50BPA, CGR65BPA, CGR35PA Trouble Shooting, Observed Possible Problem Cause Remedy

Page 27

TROUBLE-

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

WARNING ICONG 001 WARNING

 

 

 

 

 

 

 

SHOOTING

 

 

 

 

 

 

 

 

 

 

 

 

 

Turn off and unplug heater and let cool before servicing.

 

 

 

 

 

Note: All troubleshooting items

 

 

Unless you need gas supply for testing, shut off manual

 

 

 

 

 

 

shutoff valve before servicing. Only a qualified service

 

 

 

 

are listed in order of operation.

 

 

person should service and repair heater and venting

 

 

 

 

 

 

 

system.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

WARNING ICONG 001 CAUTION

 

 

 

 

 

 

 

 

 

 

Never use a wire, needle, or similar object to clean pilot.

 

 

 

 

 

 

 

 

This can damage pilot.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

OBSERVED

POSSIBLE

 

 

 

 

 

 

 

 

 

PROBLEM

CAUSE

REMEDY

 

 

 

 

 

 

 

 

 

 

 

 

 

When ignitor button

1. Incorrect spark gap.

1.

Adjust spark gap to 1/16".

 

 

 

is pressed, there is no

2.

Ignitor electrode posi-

2.

Replace ignitor.

 

 

 

 

 

spark at pilot.

 

tioned wrong.

 

 

 

 

 

 

 

 

 

 

 

3.

Ignitor electrode broken.

3.

Replace ignitor.

 

 

 

 

 

 

 

4.

Ignitor electrode not con-

4.

Reconnect ignitor cable.

 

 

 

 

 

 

nected to ignitor cable.

 

 

 

 

 

 

 

 

 

 

 

5.

Ignitor cable pinched or

5.

Free ignitor cable if

 

 

 

 

 

 

 

 

wet.

 

pinched by any metal or

 

 

 

 

 

 

 

 

tubing. Keep ignitor

 

 

 

 

 

 

 

 

 

 

cable dry.

 

 

 

 

 

 

 

6.

Piezo ignitor nut is loose.

6.

Tighten nut holding piezo

 

 

 

 

 

 

 

 

ignitor to heater cabinet.

 

 

 

 

 

 

 

 

Nut is located inside

 

 

 

 

 

 

 

 

heater cabinet at top.

 

 

 

 

 

 

 

7.

Broken or frayed ignitor

7.

Replace ignitor cable.

 

 

 

 

 

 

 

 

cable.

 

 

 

 

 

 

 

 

 

 

 

8.

Loose ignitor cable.

8.

Reconnect ignitor cable.

 

 

 

 

 

9.

Bad piezo ignitor.

9.

Replace piezo ignitor.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

When ignitor button

1. Gas supply turned off or

1.

Turn on gas supply or

 

 

 

 

 

is pressed, there is

 

manual shutoff valve

 

open manual shutoff

 

 

 

 

 

spark at pilot but no

 

closed.

 

valve.

 

 

 

 

 

ignition.

2.

Control knob not in

2.

Turn control knob to

 

 

 

 

 

 

 

 

PILOT position.

 

PILOT position.

 

 

 

 

 

 

 

3.

Control knob not

3.

Press in control knob

 

 

 

 

 

 

 

 

pressed in while in

 

while in PILOT position.

 

 

 

 

 

 

PILOT position.

 

 

 

 

 

 

 

 

 

 

 

4.

Air in gas lines when

4.

Continue holding down

 

 

 

 

 

 

installed.

 

control knob. Repeat

 

 

 

 

 

 

 

 

 

 

igniting operation until

 

 

 

 

 

 

 

 

air is removed.

 

 

 

 

 

 

 

5.

Depleted gas supply.

5.

Contact local propane

 

 

 

 

 

 

 

 

 

 

gas company.

 

 

 

 

 

 

 

6.

Pilot is clogged.

6.

Clean pilot (see Clean-

 

 

 

 

 

 

 

 

ing and Maintenance,

 

 

 

 

 

 

 

 

 

 

page 26) or replace pilot

 

 

 

 

 

 

 

 

assembly.

 

 

 

 

 

 

 

7.

Gas regulator setting is

7.

Replace control valve.

 

 

 

 

 

 

 

 

not correct.

 

Continued

 

 

 

 

 

 

 

 

 

 

 

27

 

 

 

 

 

 

 

 

 

 

 

 

100793

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Page 26 Page 28
Image 27
Page 26 Page 28
Contents OWNER’S Operation and Installation Manual For Your SafetyWhat to do if YOU Smell GAS Contents Safety Information Safety Information Identification ProductUnpacking FeaturesInstalling Heater Installation ItemsLocating Heater Installing HeaterVenting Heater Do not vent heater in any of the following ways see Figure Venting HeaterVenting Heater Proper Size Vent Heater Gas Connection Checking GAS Connections Pressure Testing Gas Supply Piping SystemLocation of Radiants Installing RadiantsFor Radiant Models Only Installing Glass PanelInserting Glass into Lower Retaining Channel AIR for Combustion and Ventilation Draft Hood Spillage Test AIR forVentilation Determining FRESH-AIR Flow for Heater LocationVentilation Air from Outdoors Combustion18 to make sure fresh air ventilation is adequate Confined area has an air volume of less than 50 cubicFor Your Safety Read Before Lighting Operating HeaterLighting Instructions Viewing Pilot Shutting Off Heater Manual Lighting ProcedureBlower Operation To Turn OFF GAS to ApplianceInspecting Pilot and Burner Flame Pilot Flame PatternBurner Flame Pattern Flame Maintenance CleaningObserved Possible Problem Cause Remedy Trouble ShootingTROUBLE- Shooting Cleaning and MainteSee Changing Burner Orifice, Lighting Instructions Top Ing statement atRemoving Control Valve and Burner Tube Service ProceduresRemoving Burner Changing Burner Orifice WiringDiagram BlowerModel Technical ServiceService Hints 35,000 BTU/Hr 50,000 BTU/HrParts Parts Under WarrantyParts Not Under Warranty OrderingAccessories Blower Assembly Illustrated Parts ListIllustrated Parts List Cabinet Assembly for Radiant Models Burner Assembly for Radiant Models Parts List Burner Assembly for Radiant Models 100793 100793 Limited Warranty Comfort Glow Vented Propane GAS Heaters Warranty Information

CGR50BPA, CGR65BPA, CGR65PA, CGR35PA, CGR50PA specifications

Desa Tech's CGR series, including the CGR50PA, CGR35PA, CGR65PA, CGR65BPA, and CGR50BPA, represents a cutting-edge line of gas logs designed for efficiency, reliability, and user-friendly operation. Each model combines modern engineering with top-tier technologies to deliver warmth and aesthetic appeal to any living space.

The CGR50PA is known for its compact yet powerful heating capabilities, offering a maximum input of 50,000 BTUs. This model is ideal for smaller rooms, providing consistent warmth without taking up excessive space. Its advanced burner technology ensures a realistic flame appearance, enhancing the ambiance of any setting.

The CGR35PA stands out with its lower BTU output of 35,000, making it perfect for cozy spaces or homes looking for a supplemental heating source. This model emphasizes energy efficiency, utilizing a state-of-the-art control system that optimizes fuel consumption while maintaining performance and comfort.

In contrast, the CGR65PA is designed for larger areas, boasting an impressive output of 65,000 BTUs. This model features a dual burner system, which not only increases heat distribution but also adds to the visual appeal with varying flame heights. Its robust construction guarantees durability, and an easy-to-use remote control provides added convenience.

The CGR65BPA variant further increases efficiency with its built-in blower system, which circulates warm air throughout the room, ensuring even heating. This model is particularly useful in expansive living areas where traditional heating methods may fall short. Its innovative safety features, including an oxygen depletion sensor, provide peace of mind for users.

Lastly, the CGR50BPA combines the advantages of its siblings, offering a balanced heating solution for medium-sized rooms. With a blower and adjustable thermostat, this model allows users to tailor their heating experience. Each unit in the CGR series is compatible with natural gas or propane, maximizing versatility based on individual preferences or regional availability.

Overall, the Desa Tech CGR series epitomizes modern gas log technology, focusing on performance, efficiency, and safety, making them an excellent choice for anyone seeking reliable and attractive heating solutions.
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