Hearth and Home Technologies TIARAI-BK-B, TIARAI-CES, TIARA II-B, TIARAI-BR-B Warranty Policy

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I. Warranty Policy

LIMITED LIFETIME WARRANTY

HEAT & GLO GAS APPLIANCE PRODUCTS

BASIC ONE-YEAR WARRANTY. HEAT & GLO, a brand of HEARTH & HOME TECHNOLOGIES INC., located at 20802 Kensington Boulevard, Lakeville, MN 55044, (“HEAT & GLO”) warrants to the original owner that your new HEAT & GLO Gas Appliance (the “Product”) will be free from defects in materials and workmanship for a period of one year from the date of installation. During the fi rst year, HEAT & GLO will replace or repair, at its discretion, any defective components at its sole cost and expense, including payment of all reasonable labor costs incurred in replacing or repairing such components. This basic warranty is subject to the conditions, exclusions and limitations described below.

EXTENDED LIFETIME COVERAGE. HEAT & GLO warrants that the fi rebox, heat exchanger, log(s), and burner will not be defective in mate- rial or workmanship during the period the Product is owned by the original owner, subject to the following conditions, exclusions and limitations described below.

CONDITIONS, EXCLUSIONS AND LIMITATIONS:

1.This warranty applies to the original owner only and is nontransferable.

2.This warranty applies only to Products installed in the United States of America or Canada.

3.This warranty is limited to the replacement or repair of defective components or workmanship and HEAT & GLO may fully discharge all obligations under this warranty by repairing or replacing, at its discretion, the defective components. The maximum amount recoverable under this warranty is limited to the purchase price of the Product and, if HEAT & GLO is unable to provide replacement or repair in an expedient and cost-effective manner, HEAT & GLO may discharge all obligations under this warranty by refunding the purchase price of the Product. IN NO EVENT SHALL HEAT & GLO BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY DEFECTS IN THE PRODUCT.

4.Any labor and related repair charges relating to the costs and expenses of replacing or repairing defective components under the Limited Lifetime Warranty are not covered by this warranty, except as provided for under the Basic One-Year Warranty.

5.Components and parts made by other manufacturers, whether sold with the Product or added thereafter, are NOT covered by this warranty unless expressly authorized and approved by HEAT & GLO in writing.

6.Any damages caused by environmental conditions, inadequate ventilation or drafting caused by tight sealing construction of the structure, air handling devices such as exhaust fans or forced air furnaces, or other such causes are not covered by this warranty.

7.This warranty will be void if:

a)The Product is not installed, operated and maintained in compliance with local building codes and with the instructions in the Installer’s Guide, Owner’s Guide and Listing Agent Identifi cation Label furnished with the Product.

b)Any parts or components made by other manufacturers are added or used in the Product, unless expressly authorized and approved by HEAT & GLO in writing.

c)Any service work is performed on the Product by anyone other than an authorized HEAT & GLO representative.

d)The Product is damaged due to shipping, improper handling, accident, abuse or misuse.

e)Fuels other than those specifi ed in the Installer’s Guide and Owner’s Guide are used.

f ) Modifi cation was made to the Product which was not expressly authorized and approved by HEAT & GLO in writing.

EXCEPT TO THE EXTENT PROVIDED BY LAW, HEAT & GLO MAKES NO EXPRESS WARRANTIES OTHER THAN THE WARRANTY SPECIFIED HEREIN. THE DURATION OF ANY IMPLIED WARRANTY IS LIMITED TO THE DURATION OF THE WARRANTY SPECIFIED ABOVE.

Some states do not allow limitations on how long an implied warranty lasts, or do not allow exclusion or limitation of incidental or consequential damages, so those limitations may not apply to you. This warranty gives you specifi c legal rights, and you may also have other rights which vary from State to State.

If warranty service is needed you should contact your installing dealer and if the installing dealer is unable to provide necessary parts or com- ponents, contact the nearest authorized HEAT & GLO dealer or supplier.

NOTES TO CUSTOMER:

1.In order to insure proper installation, operation and maintenance HEAT & GLO strongly recommends annual ser- vicing by an authorized HEAT & GLO dealer.

2.Please complete this information and retain this warranty in a safe place for future reference: Installation Date:______

Model #:_________________ Serial #:______________ Installing Contractor:_________________________

3.HEAT & GLO reserves the right to make changes at any time, without notice, in design, material, specifi cations and prices of the Product. HEAT & GLO also reserves the right to discontinue styles and products.

© 2007 Hearth & Home Technologies Inc.

060-981E 10/07

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Heat & Glo · Tiara I B & Tiara II B · 7010-149M

August 1, 2008

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Contents What to do if you smell gas Installation and OperationHot glass will cause burns Congratulations Location Hang tag attached to rear of applianceTable of Contents 1Listing and Code Approvals Requirements for the Commonwealth of Massachusetts Getting Started Design & Installation ConsiderationsTools will apply to every installation Tools and Supplies NeededClearances to Combustibles Tiara I-B Appliance Location and ClearancesSelecting Appliance Location ModelClearances to Combustibles Tiara II-B Tiara II B4Termination Locations Vent Termination Minimum ClearancesAlcove Applications Use of Elbows Vent InformationVenting Components Measuring StandardsHow to Use the Vent Graph Horizontal Termination Step203mm Vinyl Siding Vertical Termination Direct Vent PipeStep Twist-lock the vent cap and seal Cathedral Ceiling Level Cathedral Ceiling Support BoxClass a Metal Chimney Type a & B Co-Axial to Co-Linear Type C Up & Out Installation Type D Hearth MountExisting Masonry Chimney Cut and bend flashing as needed to fit Sealant adhesive Flex Liner Flex Coupler Sheet Metal Screws Converting to LP Gas Gas InformationFuel Conversions Tiara I-B Burner RemovalTiara I-B and Tiara II-B Valve Regulator ReplacementTiara I-B 063 106 Tiara II-B 073 120 Gas Pressures Screws Rubber Gasket Identification Label FGas Connection Check for GAS LeaksStanding Pilot Ignition System Wiring Recommendation for WireConnecting to the Appliance Wire Size Max. LengthIgnition Module Access and Battery Replacement Remove Shipping Materials Appliance SetupTop to Rear Vent Conversion Top Vent Installations Damper AdjustmentRear Vent Installations Brick Installation Tiara II-B Shutter AdjustmentInstalling the Baffle Tiara I-B Leg Leveling System19 Complete brick installation Positioning the Logs Tiara I-BPositioning the Logs Tiara II-B Embers AccessoriesMineral Wool Optional Blower Wing NUTLock NUT Stem Warming Shelves Installation Glass ReplacementBefore Lighting Appliance Operating InstructionsControls For Your Safety Read Before Lighting Lighting ApplianceInitial Break-in Procedure Frequently Asked QuestionsAfter Appliance is Lit Troubleshooting Symptom Possible Cause Corrective ActionBe Placed in this Opening Maintaining and Servicing Appliance After servicingMaintenance Tasks Inspect Necessary. USE Caution When CLEANING/HANDLING Ceramic BurnerAppliance Dimension Diagram Tiara I-B Reference MaterialsAppliance Dimension Diagram Tiara II-B Vent Components Diagram SLP4M SLP6AM SLP24M SLP36M SLP48MVent Components List HHT SL-PTermination Caps & Kits Tiara I-B DescriptionService Parts List cont’d PBE-5 Accessories Tiara I-B Tiara II-B LPK-T2 Tiara II-B Accessories Tiara II-B Warranty Policy Limited Lifetime Warranty Heat & GLO GAS Appliance ProductsHomeowner’s Notes Contact Information Tiara I B Tiara II BDealer Telephone

TIARAI-CTO, TIARAI-BK-B, TIARA II-B, TIARAI-BR-B, TIARAI-CES specifications

Hearth and Home Technologies offers a range of innovative gas and wood fireplace products, including the TIARA I-B, TIARA I-CTO, TIARA I-CES, TIARA II-B, and TIARA I-BR-B models. Each of these fireplaces combines aesthetic appeal with high functionality, creating a comfortable and stylish heating solution for any space.

The TIARA I-B is a versatile gas fireplace that features a contemporary design, perfect for modern homes. It comes with a large viewing area that showcases the beautiful flames while providing efficient heating. The model is equipped with advanced gas burner technology, ensuring a steady and even flame pattern, which enhances both the ambiance and warmth of the room.

The TIARA I-CTO boasts an innovative convection technology option, which allows for even heat distribution throughout the space. This model includes an easy-to-use remote control that enables users to adjust the flame height and heat output from across the room, providing an unparalleled level of convenience. Its sleek design can seamlessly blend into various interiors, making it a stylish choice for homeowners.

For those looking for a more efficient heating solution, the TIARA I-CES model incorporates a ceramic glass panel that enhances the fireplace's efficiency while maintaining an attractive aesthetic. The improved thermal performance allows for reduced fuel consumption and lower heating costs without compromising on warmth or style.

The TIARA II-B enhances the collection with its distinctive design and expanded features. This model comes with various decorative options, including multiple log set styles and media kits, allowing homeowners to customize their fireplace to match their unique taste. Its durable construction ensures longevity and reliability while providing warmth in colder months.

Finally, the TIARA I-BR-B is designed with a traditional aesthetic but incorporates modern technology. It delivers exceptional efficiency with the use of high-quality materials and advanced combustion technology. This fireplace not only provides a classic look but also meets modern energy efficiency standards, making it an eco-friendly choice for responsible heating.

In summary, the TIARA series from Hearth and Home Technologies combines beauty, technology, and efficiency. Each model is designed to suit different preferences and needs, ensuring that homeowners find the perfect fireplace solution. Whether you are after modern design or classic charm, the TIARA fireplaces deliver warmth and style in equal measure.