Hearth and Home Technologies 6000GL-IPILP-S Troubleshooting, Intellifire Ignition System

Page 57

15 Troubleshooting

With proper installation, operation, and maintenance your gas appliance will provide years of trouble-free service. If you do experience a problem, this troubleshooting guide will assist a qualified service technician in the diagnosis of a problem and the corrective action to be taken. This troubleshooting guide can only be used by a qualified service technician. Contact your dealer to arrange a service call by a qualified service technician.

A. Intellifire Ignition System

Symptom

Possible Cause

Corrective Action

 

 

 

1. Pilot won’t light.

A. Incorrect wiring.

Verify “S” wire (white) for sensor and “I” wire (orange) for ignitor are

The ignitor/module

 

connected to correct terminals on module and pilot assembly.

makes noise, but no

 

 

B. Loose connections or electrical

Verify no loose connections or electrical shorts in wiring from mod-

spark.

 

shorts in the wiring.

ule to pilot assembly. Verify connections underneath pilot assem-

 

 

bly are tight; also verify connections are not grounding out to metal

 

 

chassis, pilot burner, pilot enclosure, mesh screen if present, or any

 

 

other metal object.

 

 

 

 

C. Ignitor gap is too large.

Verify gap of igniter to right side of pilot hood. The gap should be

 

 

approximately .17 in. or 1/8 in. (3 mm).

 

 

 

 

D. Module.

Turn ON/OFF rocker switch or wall switch to OFF position. Remove

 

 

ignitor wire “I” from module. Place a grounded wire about 3/16 in. (5

 

 

mm) away from “I” terminal on module. Place ON/OFF rocker switch

 

 

or wall switch in ON position. If there is no spark at “I” terminal module

 

 

must be replaced. If there is a spark at “I” terminal, module is fine.

 

 

Inspect pilot assembly for shorted sparker wire or cracked insulator

 

 

around electrode. Replace pilot if necessary.

 

 

 

2. Pilot won’t light,

A. No power or transformer installed

Verify that transformer is installed and plugged into module. Check

there is no noise or

incorrectly.

voltage of transformer under load at spade connection on module

spark.

 

with ON/OFF switch in ON position. Acceptable readings of a good

 

 

transformer are between 3.2 and 2.8 volts AC.

 

 

 

 

B. A shorted or loose connection in

Remove and reinstall the wiring harness that plugs into module.

 

wiring configuration or wiring har-

Verify there is a tight fit. Verify pilot assembly wiring to module. Re-

 

ness.

move and verify continuity of each wire in wiring harness. Replace

 

 

any damaged components.

 

 

 

 

C. Improper wall switch wiring.

Verify that 110/VAC power is “ON” to junction box.

 

 

 

 

D. Module not grounded.

Verify black ground wire from module wire harness is grounded to

 

 

metal chassis of appliance.

 

 

 

 

E. Module.

Turn ON/OFF rocker switch or wall switch to OFF position. Remove

 

 

ignitor wire “I” from module. Place ON/OFF rocker switch or wall

 

 

switch in ON position. If there is no spark at “I” terminal module

 

 

must be replaced. If there is a spark at “I” terminal, module is fine.

 

 

Inspect pilot assembly for shorted sparker wire or cracked insulator

 

 

around electrode.

 

 

 

3. Pilot sparks, but

A. Gas supply.

Verify that incoming gas line ball valve is “open”. Verify that inlet

Pilot will not light.

 

pressure reading is within acceptable limits, inlet pressure must not

 

 

exceed 14 in. W.C.

 

 

 

 

B. Ignitor gap is too large.

Verify gap of igniter to right side of pilot hood. The gap should be

 

 

approximately .17 in. or 1/8 in. (3 mm).

 

 

 

 

C. Module is not grounded.

Verify module is securely grounded to metal chassis of appliance.

 

 

 

 

D. Module voltage output / Valve/Pilot

Verify battery voltage is at least 2.7 volts. Replace batteries if volt-

 

solenoid ohms readings.

age is below 2.7.

 

 

 

Heat & Glo • 6000GL-IPI-R, 6000GL-IPI-S • 2102-900 Rev. O • 12/08

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Contents Hot glass will cause burns What to do if you smell gasHomeowner Reference Information CongratulationsUser Guide Table of ContentsTroubleshooting Appliance SetupFinishing Reference MaterialsCONDITIONS, Exclusions & Limitation of Liability Limited Lifetime Warranty Listing and Code Approvals Requirements for the Commonwealth of Massachusetts Installation of Carbon Monoxide DetectorsGas Fireplace Safety Operating Instructions User GuideYour Fireplace Remote Controls, Wall Controls and Wall Switches Fixed Glass AssemblyFan Kit optional Clear SpaceOn position. The ON/OFF switch may Turn off all electric power to the applianceLighting Instructions IPI Final inspection byAfter Fireplace is Lit Frequently Asked QuestionsMaintenance Tasks-Homeowner Maintenance and ServiceGlass Cleaning Remote ControlGasket Seal and Glass Assembly Inspection Maintenance Tasks-Qualified Service TechnicianVenting LogsIPI Pilot Flame Patterns Typical Appliance System Getting StartedTools and Supplies Needed Design and Installation ConsiderationsInspect Appliance and Components Any such action may cause a fire hazardSelecting Appliance Location Framing and ClearancesClearances Constructing the Appliance ChaseMantel and Wall Projections Combustible MantelsCombustible Mantel Legs or Wall Projections Vent Termination Minimum Clearances Termination LocationsCovered Alcove Applications Approved Pipe Vent Information and DiagramsVent Table Key Use of ElbowsOne Elbow Vent Diagrams Top Vent Horizontal TerminationTwo Elbows V1 Minimum H1 MaximumMin Max Top Vent Horizontal Termination Three ElbowsBreak Here Maximum + V 2 Min Top Vent Vertical TerminationH1 + H2 V1 + V2 Minimum H1 + H2 Maximum Top Vent Vertical Termination Three ElbowsHeat & Glo 6000GL-IPI-R, 6000GL-IPI-S 2102-900 Rev. O 12/08 Rear Vent Horizontal Termination Two Elbows H1 Maximum V1 Minimum H1 + H2 MaximumH1 Maximum V1 Minimum H2+ H3 H1+ H2+ H3 Max H1 + H2 Maximum V1 Minimum Rear Vent Vertical Termination One ElbowV1 Minimum H1 + H2 + H3 Rear Vent Vertical Termination Three ElbowsPipe Clearances to Combustibles Vent Clearances and FramingWall Penetration Framing Combustible Wall PenetrationPipe DVP SLP Install the Ceiling FirestopInstalling the Optional Heat-Zone-Gas Kit Install Attic Insulation ShieldFlat Ceiling Installation Vaulted Ceiling InstallationAppliance Preparation Choosing the Top or Rear VentProceed to Section Rear Vent Securing and Leveling the Appliance Installing the Non-combustible BoardAttach Vent to the Firebox Assembly Installing Vent Pipe DVP and SLP PipeAssemble Vent Sections DVP Pipe Only Assemble Pipe SectionsAssemble Slip Sections Assemble Vent Sections SLP Pipe OnlyDisassemble Vent Sections Secure the Vent SectionsInstall Decorative Ceiling Components SLP only Assemble and Install Storm Collar Install Metal Roof FlashingSLP-FS Install RF4-8Install Vertical Termination Cap Install Decorative Wall Components SLP onlyHeat Shield Requirements for Horizontal Termination Install Horizontal Termination Cap DVP and SLP Pipe Ansi Z223.1 and CAN/CGA-B149 installation codesRefer to of this manual Fuel Conversion Gas InformationGas Pressure Gas ConnectionIntellifire Ignition System Wiring Wiring RequirementsOptional Accessories Requirements Electrical InformationIntellifire Pilot Ignition IPI Wiring Diagram Electrical Service and RepairWall Switch Installation for Fan Optional Junction Box InstallationFacing Material FinishingFinish Door FIT Material See Maximum Thickness DoorsAppliance Setup Placement of Embers Ember PlacementInstall the Log Assembly Log Assembly LOGS-6000GL10 Front View Install Trim and/or Surround Install the MeshAir Shutter Setting Air Shutter SettingsTroubleshooting Symptom Possible Cause Corrective ActionIntellifire Ignition System Ues to spark, and main Appliance Dimension Diagram Reference MaterialsLocation Inches Millimeters DVP vent components Vent Components DiagramsDVP vent components Horizontal Termination CapRoof Flashing Multi-pak 13-3/4 11-7/8 349 mm 127 mm 302 mm 787 mm 13-1/4 367 mm 24-5/8 625 mm 27-1/2 127 mm13-3/4 13-7/8 352 mm 349 mm 146 mmDVP-TVHW DVP-HRC-SS DVP-HRC-ZC-SS Horizontal Termination CAP 165 mm 222 mm 235 mm 152 mm 168 mm 165 mmElbow 251 mmBlack Snorkel Support Box-BlackCathedral Ceiling Vertical Termination CapService Parts Log Set AssemblyService Parts List 6000GL-IPI-R, -S StockedAt Depot Intermittent Pilot Ignition 6000GL-IPI-R,-SContact Information

6000GL-IPILP-S, 6000GL-IPI-R, 6000GL-IPILP-R, 6000GL-IPI-S specifications

Hearth and Home Technologies has consistently set the benchmark for innovation and efficiency in the realm of gas fireplaces. Among their notable offerings, the models 6000GL-IPI-S, 6000GL-IPILP-R, 6000GL-IPI-R, and 6000GL-IPILP-S stand out for their superior design and advanced technologies. These models cater to diverse homeowner needs, combining aesthetic appeal with functionality.

A defining feature of the 6000GL series is the advanced IntelliFire™ Ignition System. This patented technology ensures a safe and efficient startup and operation, minimizing energy consumption while maximizing user convenience. With this system, users can enjoy a worry-free experience, as the ignition system is designed to only operate when needed.

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The 6000GL-IPI-S and 6000GL-IPILP-S models focus on direct vent technology, allowing for safe venting of exhaust gases without compromising indoor air quality. This is particularly beneficial in modern homes with tight construction. The models require minimal clearance, making them ideal for both new constructions and remodels.

For those who wish to enjoy a more traditional style, the 6000GL-IPI-R and 6000GL-IPILP-R models present a refined aesthetic, boasting classic fireplace elements that enhance any living space. These options engage viewers with a captivating flame pattern, producing realistic flickering flames that create an inviting atmosphere.

Moreover, Hearth and Home Technologies have incorporated energy-efficient features in these models. The fans operate quietly and efficiently, distributing heat more evenly throughout the room, thus ensuring a comfortable environment without the usual noise disturbances associated with traditional heating methods.

In summary, the Hearth and Home Technologies 6000GL-IPI-S, 6000GL-IPILP-R, 6000GL-IPI-R, and 6000GL-IPILP-S models exemplify the perfect blend of cutting-edge technology and timeless beauty. With customizable aesthetics, advanced ignition systems, direct vent capabilities, and energy-efficient performance, these fireplaces not only enhance home ambiance but also provide reliable heating solutions. Whether it's a modern or traditional setting, these models are sure to impress homeowners while delivering quality and comfort.
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