Drolet ECO-35 owner manual Troubleshooting, Removal and Replacement of Broken Door Glass

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REMOVAL AND REPLACEMENT OF BROKEN DOOR GLASS

While wearing leather gloves (or any other gloves suitable for handling broken glass), carefully remove any loose pieces of glass from the door frame. Dispose of all broken glass properly. Return the damaged glass to your DROLET Dealer for replacement. It is critical that you replace the glass with a genuine one supplied by your dealer.

TROUBLESHOOTING

When your stove acts up, your first reaction may be to call for help. This guide may save you time and money by enabling you to resolve simple problems yourself. Problems can be caused by: 1) poor fuel; 2) poor operation or maintenance; 3) poor installation; 4) component failure; 5) factory defect. You can usually solve problems related to 1 and 2. Your dealer can solve problems related to 3, 4 and 5. Refer to ELECTRICAL DIAGRAM and REPLACEMENT PARTS section to help identify and locate stove parts.

Should you need to contact your dealer or the manufacturer, please photocopy and fill out the form in Appendix B. Try to answer as many questions as you can. Have it handy when you call. This will help you obtain a much faster service.

STOVE SHUTS OFF AND SHOWS WARNING CODE “P”

Possible Causes:

Possible Remedies: (Unplug stove first when possible)

1.

Airflow pressure switch hose or hose connector tip are blocked.

Pull out air hose from the airflow switch and blow through it. If air flows

 

 

freely, the hose and tube are fine. If air will not flow throw the hose, use a

 

 

thin wire to clear the blockage. If the problem occurs again shortly after ,

 

 

you may have to remove accumulation on the pressure switch probe

 

 

located inside of exhaust blower housing(refer to maintenance section)

 

 

 

2.

The air inlet, burn pot, interior combustion air chambers, combustion

Follow all cleaning procedures in the maintenance section of the owner’s

 

blower, or exhaust pipe are blocked with ash or foreign material.

manual.

 

 

 

3.

Vent pipe is incorrectly installed.

Check to make sure vent pipe installation meets the criteria in the owner’s manual

 

 

as well as the pipe manufacturer’s recommendations.

 

 

 

4.

The pressure switch connections are faulty.

Check the connectors attached to the pressure switch.

 

 

 

5.

The pressure switch wires are pulled loose from the connectors on

Check to see whether the wires are loose at the connectors.

 

the wiring harness.

 

 

 

 

6.

Combustion/exhaust blower failure.

This blower must turn on when you start the unit. If it does not, make sure there is

 

 

power on the connections. If the power is connected, the motor is probably

 

 

defective; if there is no power, see #7.

 

 

 

7.

Control board is not sending power to the combustion/exhaust blower.

If there is no power going to the combustion blower, check all connections. If all

 

 

wires are properly connected, you have a defective control board.

 

 

 

8.

Control board not sending power to pressure switch.

There should be 120-volt going through the pressure switch when the

 

 

stove is on. You will need a technician to perform this test.

 

 

 

9.

Airflow pressure switch has failed (very rare).

To test the airflow pressure switch, you need to disconnect the air hose from the

 

 

blower casing. With the other end still attached to the switch, very gently suck on

 

 

the loose end of the hose (you may want to completely disconnect the hose from

 

 

the stove and the switch first and make sure it is clear). If you hear a click, the

 

 

switch is working. BE CAREFUL: TOO MUCH SUCTION CAN DAMAGE

 

 

THE SWITCH.

 

 

 

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Contents Model ECO-35 Freestanding 45266Register YOU Warranty Online IntroductionSafety Precautions Table of Contents Troubleshooting Stove Stops Feeding Pellets and Shows Warning Code dCorner installation Floor protection Stove InstallationBack wall installation Ventilated crawl space Rear viewFresh air supply Installation Configurations Venting through wallVenting trough wall Equivalent Vent Lenght EVLRefer to & 10 for basement installation Vertically Into Existing Chimney SystemInstallation Through Side of Masonry Chimney Venting through masonry chimneyVenting through side Masonry chimney Vertically Into Existing Masonry FireplaceLighting Procedure OperationProper Fuel PRE-START-UP CheckConvection Blowers Room AIR FAN Unit ControlsOpening Door Shutdown Procedure Safety FeaturesIf the Stove Runs OUT of Pellets Damper ControlDamper operation Damper OperationOperating the Stove Using a Thermostat Thermostat InstallationThermostat terminal Thermostat locationOperating Safety Precautions Please Read thisMaintenance Baffle & exhaust access panelCleaning rod Ash drawer ASH RemovalVaccum USE CleaningBaffle removal Exhaust blower cleaning Blowers and Pressure Switch ProbeChimney Cleaning Recommended Maintenance ScheduleStove Shuts OFF and Shows Warning Code P TroubleshootingRemoval and Replacement of Broken Door Glass Stove Shuts OFF and Displays Warning Code E Auger motor has failedStove Feeds PELLETS, but will not Ignite Shows Warning Code Stove Stops Feeding Pellets and ShowsSmoke Smell Coming Back Into the Home Auger Motor Stops Feeding Pellets and Comes Back onStove is Running but Displays Warning Code Smoke Smell or Soot BUILD-UP Message Corresponding WarningElectrical Diagram Electrical diagramComponents left side Components rear Components right sideReplacement Parts Horizontal and Vertical Vent Chart Appendix aIndicate Appliance Code Description of the Problem Appendix BDrolet Limited Lifetime Warranty Description