Introduction | American Water Heater HPE10280H045DV, HPE10260H045DV

Service Handbook

Introduction:

Your safety, and the safety of others, is extremely important in the servicing of this water heater. Many safety-related messages and instructions have been provided in this handbook and on your water heater to warn you and others of potential hazards. Read, understand and obey all safety messages and instructions that appear throughout this handbook and in the Installation Instructions and Use & Care Guide that shipped with the water heater. It is very important that the meaning of each safety message is understood by you and others who service this water heater.

The information contained in this handbook is designed to answer commonly faced situations encountered in the operation of the residential electric heat pump product line and is not meant to be all-inclusive. If you are experiencing a problem not covered in this handbook, please contact the Technical Information Center listed on the back cover of this handbook for further assistance. Additional information is also available on the web site listed on the back cover of this handbook.

This handbook is intended for use by qualiﬁed service technicians and reference should be made to the Installation Instructions and Use & Care Guide accompanying the product. This handbook contains supplemental information to the Installation Instructions and Use & Care Guide.

When servicing residential electric heat pump water heaters, it is essential that you return the unit to a safe condition before you leave the site. All original components must be re-installed and all safety measures must be implemented. In addition, the recommended water temperature setting is 120°F.

Certifications and Approvals:

Code Compliance - All models meet or exceed federal minimum energy standards effective January 20, 2004, according to latest editions of the National Appliance Energy Conservation Act (NAECA). They also comply with the latest editions of the B.O.C.A. National Codes, C.E.C., U.B.C., S.B.C.C., C.A.B.O. and the H.U.D. standards. All models U.L. listed according to safety specifications outlined in Underwriters Laboratories, Inc. Standards for Safety (UL 174 and UL 1995)

Tools for servicing residential electric heat pump water heater models:

•Container (to measure flow rate)

•Continuity checker or electrical multimeter (with alligator leads)

•Funnel (for chlorination or scale-removal treatments)

•Hose (to drain tank)

•Needle nose pliers

•Pipe wrench

•Screw drivers (flat tip and Phillips)

•Nut Drivers - 5/16” & 9/32”

•Socket wrench:

1-1/16 inch socket– 6 point deep well (for anode removal) 1-1/2 inch socket (for element removal)

Appropriate extensions

•Thermometer

•Water pressure gauge

•Flashlight

•Drill

•Amp meter-clamp type

Figure 1

Digital multimeter shown.

Supplies for servicing residential electric heat pump water heater models:

•Chlorine Bleach (for chlorination procedure, as well as algae/scale removal from condensate drain pan)

•Cotton swabs (to check for minor leaks)

•Teflon® tape or approved thread sealant

•All Purpose ABS/PVC Cement

•Un-Lime or Mag Erad (for removal of scale)

RESIDENTIAL HYBRID ELECTRIC HEAT PUMP WATER HEATER, HPE10260H045DV, HPE10280H045DV specifications

The American Water Heater HPE10280H045DV and HPE10260H045DV are pioneering residential hybrid electric heat pump water heaters designed to deliver energy-efficient performance while meeting the hot water demands of modern households. These innovative units fuse traditional electric heating with advanced heat pump technology, allowing for significant reductions in energy consumption compared to conventional electric water heaters.

One of the primary features of these hybrid models is their outstanding energy efficiency ratings. Both units typically achieve an impressive Energy Factor (EF) that reflects their ability to convert electricity into hot water. By utilizing ambient air to heat water, these heat pump water heaters pull in heat from the surrounding environment and transfer it to the water, thus consuming less electricity. This technology not only reduces energy bills but also decreases the overall carbon footprint of the home.

The HPE10280H045DV and HPE10260H045DV boast a sleek, compact design that allows for flexible installation options, making them suitable for various locations within a home. Their user-friendly digital interface provides homeowners with intuitive controls to manage temperature settings and monitor performance. These models are equipped with smart technology that includes an intuitive display for adjusting modes and settings. They feature selectable operating modes, including electric, heat pump, and hybrid, allowing users to choose the most efficient heating method based on current needs.

In terms of capacity, the HPE10280H045DV offers a substantial 80-gallon tank, while the HPE10260H045DV provides a 60-gallon capacity, ensuring that households of different sizes can enjoy ample hot water for showers, laundry, and dishwashing simultaneously. Both models are designed with durability in mind, featuring robust components and corrosion-resistant tanks that promise longevity and maintenance-free operations.

Another significant aspect of these hybrid water heaters is their whisper-quiet operation, which makes them ideal for installation in living spaces or areas close to bedrooms. The noise level is minimized by the efficient insulation and placement of the compressor, ensuring that the serenity of the home is maintained.

In summary, the American Water Heater HPE10280H045DV and HPE10260H045DV represent a leap forward in the water heating industry, combining innovative heat pump technology with user-friendly features, energy efficiency, and ample capacity, making them an excellent choice for environmentally conscious homeowners looking for reliable hot water solutions.