GE 71722 warranty Problem Solving Cause Solution

Page 18

PROBLEM SOLVING

NOTE: Turn off the switch and unplug the electrical cord before servicing.

PROBLEM

CAUSE

 

SOLUTION

Motor will not start.

3Electric Plug

Push plug securely into outlet.

 

 

Try another outlet.

 

3Power switch is not turned ON

Check circuit breaker.

 

Make sure power switch is in ON position.

 

 

 

Cleaning solution

3Clean Water Solution Tank is

Be sure Clean Water Solution Tank is locked securely into

and water are not

incorrectly installed

 

place.

released from the

3Carpet nozzle area clogged

Refill Clean Water Solution Tank with clean water and solution.

Carpet Nozzle

Remove debris from the carpet nozzle area.

 

 

Check Plunger, Boot Seal and Filter Assembly (see p. 16)

 

 

 

Cleaning solution

3Air Lock

With unit in the OFF position, raise the attachment handle

and water are not

 

 

above your head. Then engage the attachment handle trigger

released from the

3Low water solution level in clean

 

for 4 seconds. Turn unit ON to resume spraying.

Upholstery/Stair

Check the water level in the Clean Water Solution Tank

Nozzle

water solution tank

and refill.

 

Clear the Upholstery/Stair Nozzle of debris.

 

3Clog in Upholstery/Stair Nozzle

 

 

3Clog in Upholstery/Stair Nozzle

Remove the “M” shaped piece on the underside of the

 

tubing

 

Upholstery/Stair Nozzle, then remove, rinse and replace

 

3Plunger, Boot Seal and Filter

 

the filter into the Solution Tube (see p. 14).

 

Check Plunger, Boot Seal and Filter Assembly (see p. 16)

 

Assembly is not in correct position

 

 

 

 

 

Does not pick up

3Recovery Tank is full

Empty Recovery Tank. Replace lid and return to cleaner.

the dispensed

 

 

Resume cleaning.

cleaning solution

 

There may be excessive foam in the Recovery Tank.

and water from

 

 

Use correct cleaning solution and water mix ratio:

carpet

 

 

(4 ounces of cleaning solution per 1 gallon of water.)

 

3Recovery Tank is not fully installed

 

Empty Recovery Tank, then clean or replace the filter.

 

Make sure Recovery Tank is fully locked into position.

 

3Selector Knob is not in carpet position

Make sure the Selector Knob is in the carpet position.

Does not clean the

3Belt

Replace a cut, loose, or out of shape belt (see p. 17)

carpet

3Brush Roll

Remove belt cap and clean hair, thread and debris from bristles

 

3Improper cleaning solution used

 

and brush roll area. Replace brush roll if bristles are worn.

 

Use Genuine GE Carpet/Upholstery Cleaning Solution.

 

3Selector Knob not in carpet position

Make sure Selector Knob is in carpet position.

Clean Water

3Plunger, Boot Seal and Filter

Remove Clean Water Solution Tank and check Plunger, Boot

Solution Tank

Assembly is not in correct position

 

Seal and Filter Assembly by removing it and reinstalling it into

leaks prior to

 

 

the reservoir by pressing the top of the plastic plunger

activating handle

 

 

downward. Do not press down on the rubber Boot Seal.

trigger or

 

 

 

Upholstery/Stair

 

 

 

Nozzle Trigger

 

 

 

 

 

 

Minimal suction at

3Selector Knob is not in the

Make sure Selector Knob is in attachment position.

the end of the hose

attachment position

 

 

 

3Upholstery/Stair Nozzle is clogged

Remove any visible clogs from nozzle that restricts the airflow.

 

 

Activate the Upholstery/Stair Nozzle Trigger and flush with

 

3Recovery Tank not completely

 

clean water while the unit is in attachment mode (see p. 14).

 

Make sure Recovery Tank is in locked secured position.

 

installed

 

 

 

 

 

Water appears on

3Plunger, Boot Seal and Filter

Remove Clean Water Solution Tank and check Plunger, Boot

top of the

Assembly is not correctly installed

 

Seal and Filter Assembly by removing it and reinstalling it into

Recovery Tank

 

 

the reservoir by pressing the top of the plastic plunger

 

 

 

downward. Do not press down on the rubber Boot Seal.

 

 

 

Suction shuts off

3Excessive foam in the

Use correct cleaning solution and water mix ratio:

prematurely

Recovery Tank

 

(4 ounces of cleaning solution per 1 gallon of water.)

 

3Improper cleaning solution used

 

Empty Recovery Tank, then clean or replace the filter.

 

Use Genuine GE Carpet/Upholstery Cleaning Solution.

 

 

 

Missing parts

 

Call 1-877-207-0923 for customer assistance.

 

 

 

Questions

 

Call 1-877-207-0923 for customer assistance.

 

 

 

 

18

Image 18
Contents Owner’s Guide Model Cleaner Safety Important SafeguardsGrounding Instructions Instructions Visant LA Mise À TerreGeneral Information Customer AssistanceRating Plate Carpet Shampooer/Extractor Parts Attach Handle How To AssembleCheck Recovery Tank Store Attachment HosePreparing Carpet Before Cleaning After CleaningVacuum Carpet Fill the Clean Water Solution Tank Emptying the Recovery Tank Recovery TankAutomatic Shut-Off How To Use The Carpet Shampooer/Extractor Carpet CleaningOperating The Carpet Shampooer/Extractor Transporting the Carpet Shampooer/ExtractorVacuum Upholstery or Stairs Test clean a hidden areaFabric Code Ratings Check the stuffing material if possibleCleaning Solution Release Trigger How To Maintain The Carpet Shampooer/ Extractor Clean Water Solution Tank MaintenanceRecovery Tank Maintenance How To Maintain Cleaning the Carpet Shampooer/Extractor’s Suction CoverPlunger, Boot Seal and Filter Assembly How to Replace the Carpet Shampooer/Extractor’s Belt Placing the handle on the floorProblem Solving Cause Solution Authorized Appliance Parts Two-Year Limited Warranty Customer AssistanceGuía del propietario Modelo Puntos de Seguridad Importante Para SU SeguridadInstrucciones para la conexión de corriente a tierra PeligroInformación General Ayuda al clienteInformación sobre la placa de datos Partes de la lavadora/exractora Guarde la manguera incluida como accesorio Como ArmarlaAcople la manguera Guarde el cordón eléctricoLimpie la alfombra con la aspiradora Después de la limpiezaLlene el tanque de solución de agua limpia Tanque de recuperación Corte automáticoComo usar la lavadora/extractora para Alfombras Limpieza de alfombrasOperación de la lavadora/extractora para alfombras Cómo transportar la lavadora/extractora para alfombrasRevise el material del relleno si es posible Categorías de telasPase la aspiradora a los tapizados y escalones Pruebe limpiar un lugar que no se veTanque de Botón Solución de Selector Agua limpia Gatillo para Liberar la solución Mantenimiento del tanque de solución de agua limpia Mantenimiento del tanque de recuperaciónComo Hacerle Mantenimiento Ensamblaje del pistónCorrea del cepillo circular para modelos IlustracionResolviendo Problemas Ayuda al cliente Garantía Limitada de Dos Años