Hamilton Beach SA-HB-40-DB-CERT Troubleshooting, Manual Indexing for Each Regeneration, Errors

Troubleshooting

Troubleshooting

Manual Indexing for Each Regeneration

The control valve may be manually indexed to each regeneration position as follows:

1.Remove the control valve cover.

2.Press down on the top of the drive gear to disengage the cam gear. (See Figure 9 on page 10.)

3.With the cam gear disengaged, rotate the cam gear counterclockwise to the various positions, using the same steps as the Start-up Rinse procedure (see page 10).

The control valve may also be operated in a fast mode for testing the control. To activate the fast mode, follow steps 1 and 2 outlined above to disengage the cam gear. When the cam gear is disengaged, it should be advanced slightly in a counterclockwise direction.

The switch will then activate the motor to cause the cam gear to advance through all the cycles in about 30 minutes. The control will not recognize a fast mode as a regeneration. Manual regenerations can be initiated only by pressing the manual regeneration switch on the face of the control.

Errors

The Hamilton Beach System continuously monitors itself and displays an error message if it detects something wrong.

When an error is detected, the display shows the letters “Err” with a number from 1 to 4. The table below lists Err numbers, a description of each error, the cause of the error, and the solutions. (See Table 9.)

To clear the error from the display, press any button on the control. If the error still exists, the control will display the error message again after 30 seconds.

For additional troubleshooting information, see the troubleshooting guide (Table 10), which may help determine the problem and potentially solve the problem. If consulting the troubleshooting guide fails to resolve the problem, contact your authorized Hamilton Beach dealer or qualified plumbing professional. If further assistance is required, call 800.685.8440.

Hamilton Beach Error Detection Codes

Code	Description	Cause	Solution
Err 1	Electronics failure	Control settings need reprogramming	Press any key to load default values. Refer to
			“Programming the Hamilton Beach 1100 Control”
Err 2	Improper start of regeneration (limit	Valve cam gear has been manually rotated during	Press any key to clear the alarm (Alarm automatically
	switch open when it should be	a regeneration	clears at “TIME OF REGEN”)
	closed)
		Valve cam gear has been manually rotated out of	The control will turn the motor on and drive the cam
		“service” position	gear to the proper location
		Faulty motor	Replace motor assembly
		Faulty motor drive	Replace motor assembly
		Faulty switch	Replace switch
Err 3	Improper finish of regeneration (limit	Valve cam gear has been manually rotated out of	The control will turn the motor on and drive the cam
	switch closed when it should be	“service” position	gear to the proper location
	open)
		Faulty motor	Replace motor assembly
		Faulty motor drive	Replace motor assembly
		Faulty switch	Replace switch
Err 4	Improper control settings (one or	One or more settings is out of the allowable	Hardness: Adjust range (3–250)
	more settings out of the allowable	range	Capacity: Adjust range (0.1–140.0)
	range)		Refill control: Adjust range (see table 4)
			Brine draw value: Adjust range (see table 4)

Table 9: Error-detection codes.

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