Hamilton Beach SA-HB-40-DB-CERT manual Troubleshooting Troubleshooting Procedures

Page 24

Troubleshooting

Troubleshooting Procedures

Problem Description

Possible Cause

Solution

 

 

 

• Capacity display stays at “9999” even though

Total system capacity was calculated to be a

As the water usage continues, the remaining

there is water usage

value greater than 9999

capacity will drop below 9999—then other values

 

 

will be shown

 

 

 

• Control does not respond to [REGEN] button

Button is not active in the programming mode

Refer to the regeneration section

 

 

 

• Control does not display time of day

Transformer is unplugged

Connect power

 

 

 

 

No electric power at outlet

Repair outlet or use a working outlet

 

 

 

 

Defective transformer

Replace transformer

 

 

 

 

Defective circuit board

Replace control

 

 

 

• Control does not display correct time of day

Outlet operated by a switch

Use an outlet not controlled by a switch

 

 

 

 

Power outage

Reset time of day and replace battery

 

 

 

• No water flow display when water is flowing

Bypass valve in “bypass” position

Shift bypass valve into “service” position

(colon doesn’t blink)

 

 

Meter probe disconnected or not fully

Fully insert probe into meter housing

 

 

connected to meter housing

 

 

 

 

 

Restricted meter turbine rotation due to foreign

Remove meter housing, free up turbine and flush

 

material in meter

with clean water. Turbine should spin freely. If not,

 

 

refer to the water meter maintenance section

 

 

 

 

Defective meter probe

Replace control

 

 

 

 

Defective circuit board

Replace control

 

 

 

• Control display is frozen at REGEN TIME

Back to back regenerations were requested

Refer to manual regeneration section

REMAINING

 

 

 

 

 

• Control regenerates at the wrong time of day

Power outages

Reset time of day to correct time of day and

 

 

replace battery

 

 

 

 

Time of day set incorrectly

Reset time of day to correct time of day

 

 

 

 

Time of regeneration set incorrectly

Reset time of regeneration

 

 

 

• Cam gear stalled in regeneration cycle

Motor not operating

Replace motor assembly

 

 

 

 

Motor runs backwards

Replace motor assembly

 

 

 

 

No electric power at outlet

Repair outlet or use a working outlet

 

 

 

 

Incorrect voltage or frequency (Hz)

Replace timer and/or transformer with one of

 

 

correct voltage and frequency

 

 

 

 

Broken gear

Replace gear

 

 

 

 

Defective switch

Replace switch

 

 

 

 

Binding of cam gear

Remove foreign object obstruction from valve discs

 

 

or cam gear

 

 

 

 

Water pressure greater than 125 psi during

Install pressure regulator to reduce pressure

 

regeneration

 

 

 

 

 

Defective circuit board

Replace control

 

 

 

• Continuous regeneration. Cam gear does not

Defective switch

Replace switch

stop at the end of regeneration

 

 

 

 

 

• Control does not regenerate automatically or

Transformer unplugged

Connect power

when [REGEN] button is depressed

 

 

No electric power at outlet

Repair outlet or use working outlet

 

 

 

 

 

Defective motor

Replace motor assembly

 

 

 

 

Defective switch

Replace switch

 

 

 

Table 10: Troubleshooting procedures for most common problems.

24 Hamilton Beach Owner’s Manual

Image 24
Contents Water Softener Model Table of Contents Equipment Specifications Introduction / Equipment SpecificationSystem Specifications IntroductionJob Specification Sheet Job Specification Sheet / Sizing InformationSizing Information Homeowner Maintenance Water Conditioning / Homeowner MaintenanceWater Conditioning Glossary of TermsHomeowner Maintenance Calendar Day Override Feature Brine Tank CleaningSetting Time Clock Battery Backup FeaturePre-Installation Check List Manual Bypass Valve / Pre-Installation Check ListManual Bypass Valve Optional Detailed Installation Instructions Detailed Installation InstructionsInjector Selection Start-Up Rinsing Procedure Start-up Rinsing ProcedureStart Up Rinsing Procedure con’t Battery Backup Feature Battery Backup/ Programming the Control ValveProgramming the Control Valve Setting Description 40DB 48DB Level I ProgrammingLevel I Programming Parameters Programming GuideProgramming Guide Changing the Settings Time of DayTime of Regeneration Water HardnessLevel II Programming Level II Programming ParametersLevel I and II Default Settings Level I ParametersLevel II Parameters Name DescriptionSalt Settings and Capacity Kgr System Capacity InputsSystem Capacity Inputs Lbs of SaltFlow Diagrams Flow DiagramsFlow Diagrams Control Valve Diagram Control Valve DiagramControl Valve Parts Code Part Number Description QtySystems Diagram Systems Parts Systems DiagramTroubleshooting TroubleshootingErrors Hamilton Beach Error Detection CodesTroubleshooting Troubleshooting Procedures Problem Description Possible Cause SolutionTroubleshooting Troubleshooting Page Page Page Page