Hamilton Beach SA-HB-40-DB-CERT manual Troubleshooting

Page 25

Troubleshooting

Problem Description

Possible Cause

Solution

 

 

 

• Control does not regenerate automatically

If water flow display is not operative, refer to

Refer to item 5 (“No water flow display when

but does regenerate when [REGEN] button is

item 5 (“No water flow display when water is

water is flowing”) in this table

depressed

flowing”) in this table

 

 

 

 

 

Incorrect hardness and capacity settings

Set new control values—Refer to programming

 

 

section

 

 

 

 

Defective circuit board

Replace control

 

 

 

• Run out of soft water between regenerations

Improper regeneration

Repeat regeneration making certain correct salt

 

 

dosage is used

 

 

 

 

Fouled resin bed

Use resin cleaner

 

 

 

 

Incorrect salt setting

Set salt setting to proper level—refer to the

 

 

programming section

 

 

 

 

Incorrect hardness or capacity settings

Set to correct values—refer to the programming

 

 

section

 

 

 

 

Water hardness has increased

Set to new value—refer to the programming

 

 

section

 

 

 

 

Restricted meter turbine rotation due to foreign

Remove meter housing, free up turbine, and flush

 

material in meter housing

with clean water. Turbine should spin freely—if not

 

 

replace meter

 

 

 

 

Water usage below 1/5 gallon per minute

Repair leaky plumbing and/or fixtures

 

 

 

 

Brine draw value from table 4 is incorrect

Set correct brine draw value

 

 

 

 

Incorrect salt type, or use of grid plate (salt shelf)

Do not use block salt or grid plate (salt shelf) in

 

 

brine tank

 

 

 

• Control does not draw brine

Low water pressure

Increase water pressure (20 psi at conditioner)

 

 

 

 

Restricted drain line

Remove obstruction

 

 

 

 

Injector or injector screen is plugged

Clean injector and screen—refer to the “Cleaning

 

 

the Injector / Injector Screen” section

 

 

 

 

Injector defective

Replace injector and cap

 

 

 

 

Valve disc 3 and/or 5 not closed

Manually operate cam gear to flush out foreign

 

 

matter holding disc open. Replace if needed

 

 

 

 

Air check valve prematurely closed

Briefly put control into brine refill status. Refer

 

 

to the “Manual Regeneration” section. Repair air

 

 

check valve if needed

 

 

 

• Brine tank overflow

Brine valve disc 1 held open

Manually operate cam gear to flush out foreign

 

 

matter holding disc open

 

 

 

 

Valve disc 2 not closed during brine draw,

Manually operate cam gear to flush out foreign

 

causing brine refill

matter holding disc open

 

 

 

 

Air leak in brine line to air check

Check all connections in brine line for leaks

 

 

 

 

Salt setting too high

Set in new values—refer to programming section

 

 

 

• Intermittent or irregular brine draw

Low water pressure

Increase water pressure (20 psi at conditioner)

 

 

 

 

Defective injector

Replace both injector and injector cap

 

 

 

• No conditioned water after regeneration

Unit did not regenerate

Check for power

 

 

 

 

No salt in brine tank

Add salt to brine tank

 

 

 

 

Plugged injector

Remove injector and flush it and injector screen

 

 

 

 

Air check valve closed prematurely

Put control momentarily into REFILL to free air

 

 

check—replace or repair air check as needed

 

 

 

 

Incorrect salt type or use of grid plate (salt shelf)

Do not use block salt or grid plate (salt shelf) in

 

in brine tank

brine tank

 

 

 

Table 10:(Contiuned) Troubleshooting procedures for most common

Hamilton Beach Owner’s Manual 25

Image 25
Contents Water Softener Model Table of Contents Introduction / Equipment Specification Equipment SpecificationsSystem Specifications IntroductionJob Specification Sheet / Sizing Information Job Specification SheetSizing Information Water Conditioning / Homeowner Maintenance Homeowner MaintenanceWater Conditioning Glossary of TermsBrine Tank Cleaning Homeowner Maintenance Calendar Day Override FeatureSetting Time Clock Battery Backup FeatureManual Bypass Valve / Pre-Installation Check List Pre-Installation Check ListManual Bypass Valve Optional Detailed Installation Instructions Detailed Installation InstructionsInjector Selection Start-up Rinsing Procedure Start-Up Rinsing ProcedureStart Up Rinsing Procedure con’t Battery Backup/ Programming the Control Valve Battery Backup FeatureProgramming the Control Valve Level I Programming Setting Description 40DB 48DBLevel I Programming Parameters Programming GuideTime of Day Programming Guide Changing the SettingsTime of Regeneration Water HardnessLevel II Programming Parameters Level II ProgrammingLevel I Parameters Level I and II Default SettingsLevel II Parameters Name DescriptionSystem Capacity Inputs Salt Settings and Capacity KgrSystem Capacity Inputs Lbs of SaltFlow Diagrams Flow DiagramsFlow Diagrams Control Valve Diagram Control Valve DiagramCode Part Number Description Qty Control Valve PartsSystems Diagram Systems Diagram Systems PartsTroubleshooting TroubleshootingErrors Hamilton Beach Error Detection CodesProblem Description Possible Cause Solution Troubleshooting Troubleshooting ProceduresTroubleshooting Troubleshooting Page Page Page Page