Harman-Kardon Troubleshooting Common Issues with Harman Kardon AVR 1600

TROUBLESHOOTING GUIDE

Symptom	Cause	Solution
Unit does not function when Main	• No AC Power	• Make certain AC power cord is plugged into a live outlet
Power Switch is turned on		• Check whether outlet is switch-controlled
Display lights, but no sound	• Intermittent input connections	• Secure all input and speaker connections
or picture	• Mute is on	• Press Mute Button
	• Volume control is down	• Turn up volume control
No sound from any speaker;	• Amplifier is in protection mode	• Check speaker wires for shorts at receiver and speaker ends
PROTECT message appears on	due to possible short
front panel	• Amplifier is in protection mode	• Contact your local Harman Kardon service center
	due to internal problems
No sound from surround or	• Incorrect surround mode	• Select a mode other than Stereo
center speakers	• Input is monaural	• There is no surround information from mono sources
	• Incorrect configuration	• Check speaker configuration
	• Stereo or Mono program material	• The surround decoder may not create center- or rear-channel
		information from nonencoded programs
Unit does not respond to	• Weak batteries in remote	• Change remote batteries
remote commands	• Wrong device selected	• Press the AVR Button
	• Remote sensor is obscured	• Make certain front-panel sensor is in line of sight of remote
		or connect an optional remote sensor
Intermittent buzzing in tuner	• Local interference	• Move unit or antenna away from computers, fluorescent
		lights, motors or other electrical appliances

Additional information on troubleshooting possible problems with your AVR 1600, or installation-related issues, may be found in the list of “Frequently Asked Questions”, which is located in the Product Support section at www.harmankardon.com.

37