TROUBLESHOOTING SUGGESTIONS
| SYMPTOM | POSSIBLE CAUSE |
|
| SUGGESTED REMEDY |
|
|
|
|
| |
| Water won’t heat | Tank heater switch OFF |
| Press switch to ON | |
|
|
|
|
| |
|
| Brewer unplugged or circuit |
| Check power supply cord | |
|
| breaker tripped |
|
| Check / reset circuit breaker |
|
|
|
|
| |
|
| Temperature setpoint too low |
| Set for desired temperature | |
|
|
|
|
| |
|
|
| Allow to cool | ||
|
|
|
| ||
|
| Damaged internal component or | Examine wiring & connectors, | ||
|
| wiring |
|
| controller, water level probe and |
|
|
|
|
| heating element |
|
|
|
|
| Repair/replace as needed |
| Coffee level too high or low | Brew select keys not | properly |
| Program brew select keys |
|
| programmed |
|
| See page 8 |
|
|
|
|
|
|
| Tea brew is too strong or weak | Brew select keys not | properly |
| Program brew select keys |
|
| programmed for dilution |
| See page 8 | |
|
|
|
|
|
|
| No brew plus no flow from hot | Water supply OFF |
|
| Turn water supply ON |
| water faucet |
|
|
|
|
| Solenoid inlet strainer plugged |
| Clean strainer | ||
|
|
| |||
|
|
|
|
| |
|
| Water filter (if used) plugged |
| Replace filter element | |
|
|
|
|
| |
|
| Damaged internal component | or | Check wiring & connectors, inlet | |
|
| wiring |
|
| solenoid, controller and water |
|
|
|
|
| level probe |
| No brew (faucet flows OK) | Brew nozzle plugged |
|
| Disassemble and clean lower pod |
|
|
|
|
| holder. |
|
|
|
| ||
|
| Damaged internal component or | Check wiring & connectors, pump | ||
|
| wiring |
|
| and brew valve |
| No flow from hot water faucet | Damaged internal component | or | Check wiring & connectors, | |
| (brew OK) | wiring |
|
| faucet valve and dispense switch |
| Pod not dried at end of brew | Vent hose kinked |
|
| Check/repair vent hose |
|
|
|
|
| |
| Poor coffee quality | Keep brewer and cups clean. |
|
| |
|
| Install optional taste and odor filter, and replace cartridges regularly. | |||
|
| Use a fresh quality pod with a consistent roast for each brew. |
12