GE GXRV10ABL01 owner manual Before you call for service…, Problem Possible Causes What To Do

Before you call for service… www.GEAppliances.com

Troubleshooting Tips

Save time and money! Review the charts on the following pages first and you may not need to call for service.

Problem	Possible Causes	What To Do
Sounds you might hear	Running water from the unit	• This is normal.
	to a drain.
Water has air bubbles	Air in system after installation.	• Will go away after water runs for a while.
and is cloudy
Chlorine taste and/or	The ppm of chlorine in your	• If the water supply contains more than 2.0 ppm of
odor in the Reverse	water supply exceeds maximum		chlorine, additional filtering of the water supply to the
Osmosis product water	limits and has destroyed the		Reverse Osmosis is needed. Correct this condition before
	Reverse Osmosis membrane.		doing maintenance on the Reverse Osmosis system.
	The prefilter is no longer	• Replace the Reverse Osmosis membrane cartridge,
	removing chlorine from		control, screen, prefilter and postfilter.
	the water supply.
Other taste and/or odor	High quality product water	•	This is normal.
	may have a different taste
	than what you’re used to.
	Low water usage.	•	Completely drain system and allow to refill.
	Contamination in product	• Use sanitizing procedures.
	water storage.
	Prefilter and postfilter	• Replace the prefilter and postfilter. If taste and odor
	need to be changed and/or		persists, replace the Reverse Osmosis cartridge, flow
	the Reverse Osmosis cartridge		control and screen.
	needs to be changed.
Water leaking from	Drain side of faucet air gap	• Inspect and eliminate restriction or plug. It is important
faucet air gap hole	(3/8″ tubing) plugged, restricted		that there are no dips, loops or low spots in the drain line
	or incorrectly connected to the		from the faucet air gap to the drain pipe. Refer to the
	drain point.		Filtration Drain Connection Installations section, for proper
			drain connection. If drain line adapter was used as the
			drain point, periodic inspection/cleaning is recommended.
System makes product	This is normal.	• Water flow rate will be lower than your regular faucet.
water slowly
	Water supply to the Reverse	• Increase water pressure, precondition the water, etc.,
	Osmosis system not within		as needed to conform before doing maintenance on the
	specifications.		Reverse Osmosis system.
	Prefilter cartridge plugged	• Replace the prefilter. If rate does not increase, replace
	with sediments and/or the		the postfilter, Reverse Osmosis cartridge, flow control
	Reverse Osmosis cartridge		and screen.
	plugged with sediments.

19

Safety Instructions Operating Instructions Installation Instructions Troubleshooting Tips Consumer Support