Troubleshooting

ProblemSolution

The player does not respond to the Remote Control

Aim the Remote Control directly at the sensor on the front of the player.

Reduce the distance to the player.

Replace the batteries in the Remote Control.

Re-insert the batteries with their polarities (+/– signs) as indicated.

Buttons do not work

– To completely reset the player, unplug the AC

 

 

cord from the AC outlet for 5-10 seconds.

Player does not respond to some

Operations may not be permitted by the disc.

operating commands during playback.

 

Refer to the instructions of the disc jacket.

DVD Player cannot read

Use a commonly available cleaning CD/DVD to

CDs/DVDs

 

clean the lens before sending the DVD Player for

 

 

repair.

Menu items cannot be selected

Press STOP twice before selecting System Menu.

 

– Depending on the disc availability, some menu items

 

 

cannot be selected.

Unable to play DivX movies

– Check that the DivX file is encoded in ‘Home

 

 

Theater’ mode with DivX 5.x encoder.

If you are unable to remedy a problem by following these hints, consult your dealer or service center (HOTLINE).

35

01-40 DVP640K_751

35

7/04/2004, 4:50 8239PM 300 30402

Page 35
Image 35
Philips DVP640K manual ProblemSolution