New Zealand - Guarantee and Service for New Zealand
Philips New Zealand Ltd guarantees this product against defective components and faulty workmanship for a period of 12 months.Any defect in materials or workmanship occurring within 12 months from the date of purchase subject to the following conditions will be rectified free of charge by the retailer from whom this product was purchased.
Conditions
1.The product must have been purchased in New Zealand.As proof of purchase, retain the original sales docket indicating the date of purchase.
2.The guarantee applies only to faults caused by defective components, or faulty workmanship on the part of the manufacturer.
3.The guarantee does not cover failures caused by misuse, neglect, normal wear and tear, accidental breakage, use on the incorrect voltage, use contrary to oper- ating instructions, or unauthorised modification to the product or repair by an unauthorised technician.
4.Reasonable evidence (in the form of a sales docket) must be supplied to indicate that the product was purchased no more than 12 months prior to the date of your claim.
5.In the event of a failure, Philips shall be under no liability for any injury, or any loss or damage caused to property or products other than the product under guarantee.
This guarantee does not prejudice your rights under common law and statute, and is in addition to the normal responsibilities of the retailer and Philips.
How to claim
Should your Philips product fail within the guarantee period, please return it to the retailer from whom it was purchased. In most cases the retailer will be able to satisfactorily repair or replace the product.
However, should the retailer not be able to conclude the matter satisfactorily, or if you have other difficulties claiming under this guarantee, please contact
The Guarantee Controller Philips New Zealand Ltd. 4 P.O. Box 41.021
Auckland
3(09) 84 94 160 fax 3(09) 84 97 858
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7/04/2004, 4:50 PM |
