Philips DVP640K manual Troubleshooting, Problem Solution

Troubleshooting

WARNING

Under no circumstances should you try to repair the system yourself, as this will invalidate the warranty. Do not open the system as there is a risk of electric shock.

If a fault occurs, first check the points listed below before taking the system for repair. If you are unable to remedy a problem by following these hints, consult your dealer or Philips for help.

Problem	Solution
No power	–	Check if the AC power cord is properly connected.
	–	Press the STANDBY ON on the front of the DVD
		system to turn on the power.
No picture	–	Refer to your TV’s manual for correct Video In
		channel selection. Change the TV channel until you
		see the DVD screen.
	– Check if the TV is switched on.
Distorted picture	–	Sometimes a small amount of picture distortion may
		appear depending on the disc being played back.This
		is not a malfunction.
Completely distorted picture or	–	Connect DVD Player directly to the TV.
black/white picture with DVD	–	Make sure the disc is compatible with the DVD/
		Player.
	– Ensure that the DVD Player’s TV Standard is set to
		match that of the Disc and your TV.
No sound or distorted sound	–	Adjust the volume.
	–	Check that the speakers are connected correctly.
No audio at digital output	–	Check the digital connections.
	–	Check if your receiver can decode MPEG-2 or DTS
		and if not, please make sure the digital output is set
		to PCM.
	–	Check if the audio format of the selected audio
		language matches your receiver capabilities.
Disc canÕt be played	–	The DVD+R/CD-R must be finalized.
	–	Ensure the disc label is facing up.
	–	Check if the disc is defective by trying another disc.
	–	If you have recorded a Picture CD or MP3 CD
		yourself, ensure that your disc contains at least 10
		pictures or 5 MP3 tracks.
	–	Region code incorrect.
Picture freezes momentarily	–	Check the disc for fingerprints/scratches and
during playback		clean with a soft cloth wiping from centre to edge.
No return to start-up screen when	–	Reset the unit by switching the player off, then on
disc is removed		again.

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01-40 DVP640K_751	34	8239 300 30402
		7/04/2004, 4:50 PM