Kenmore 300 Series, 300 Series warranty Problem Cause Correction, Checklist to Help YOU Save Money

Page 31

Care Of Your Water Softener

CHECKLIST TO HELP YOU SAVE MONEY

If your water softener fails to work, make the following easy checks. Often, you will find what is wrong yourself and you won’t have to call and wait for service. If you do not find anything wrong while making the checks, and your sof- tener still does not work, call your Sears Service Department.

1.Also read ERROR CODE.

2.If an error code is not displayed, press and hold the SELECT button until the display changes. Then, press the SELECT button again and hold until a flashing code appears. It must show S 25 for Model 38306, or S 26 for Model 39306. If any other number shows, the face plate computer is working on incorrect input and would proba- bly be the cause of the problem. To set S 25 or S 26, press either the UP or DOWN button. When the correct model code shows, press SELECT to return a flashing 12:00 AM display. Reset the present time, hardness num- ber, etc.

PROBLEM

CAUSE

CORRECTION

 

 

 

No soft water

No salt (or salt bridged) in the storage tank

Add salt, see page 22, or break the salt bridge,

 

 

see page 29. Press REGENERATION button

 

 

and hold to start a regeneration, see page 23.

 

 

 

 

Transformer unplugged at the wall outlet, or

Check for loss of power due to any of these

 

power cable leads loose from the electronic

and correct. With the power back on, look at

 

board, fuse blown, circuit breaker popped, or

the time display and read PROGRAM MEMO-

 

circuit switched off.

RY, see page 24.

 

 

 

 

Manual bypass valve(s) in bypass position

Look at Fig. 18 & 19 on page 15. Move the

 

 

stem in a single valve to service. In a 3-valve

 

 

bypass, open the inlet and outlet valve, and be

 

 

sure to fully close the bypass valve.

 

 

 

 

Dirty, plugged or damaged nozzle venturi

Take apart and clean or replace damaged

 

 

parts, see page 29.

 

 

 

 

Valve drain hose plugged ir restricted

The drain hose must not have kinks, sharp

 

 

bends, or be raised too high above the soften-

 

 

er, see page 14.

 

 

 

Water hard sometimes

Hardness number setting too low

Press and release the SELECT button until

 

 

HARDNESS shows in the display. Read the

 

 

hardness number in the display and be sure

 

 

the same grains per gallon number is shown

 

 

as on your water analysis report. See page 19

 

 

to reset. Press and release the SELECT button

 

 

until the present time shows in the display.

 

 

 

 

Using hot water when softener is regenerat-

Avoid using hot water during this time because

 

ing

the water heater refills with hard water, see

 

 

Automatic Bypass, page 27.

 

 

 

 

Increase in the grains of hardness in your

Ask your Sears retail store for a new water

 

water supply

analysis. Then make a new hardness number

 

 

setting, page 19.

 

 

 

Brine tank flooded

Restricted drain line

Check for kinks, bends or obstructions, see

 

 

page 14.

 

 

 

 

Plugged or dirty nozzle & venturi

Take apart and clean or replace damaged

 

 

parts, see page 29.

 

 

 

 

Valve rotor-disc & seals

Check for scratches or grooves, replace if

 

 

needed.

 

 

 

Salty tasting water

Restricted drain line

Check for kinks, bends or obstructions, see

immediately after

 

page 14.

regeneration

 

 

 

 

 

Questions? Call The Kenmore Water Line 1-800-426-9345

31

Page 30 Page 32
Image 31
Page 30 Page 32
Contents Save this Manual Repair or Parts ? Call toll freeTEN Year Limited Warranty Against Leaks ONE Year Limited Warranty on Water SoftenerDisclaimer of implied warranties limitation of remedies Facts and Figures to Keep Table of ContentsSafety Guides Inspect Shipment Unpack and Check Your CartonParts Descriptions Small PartsTools Needed Plan Your InstallationProper Order to Install Water Treating Equipment Plan Your InstallationWhere to Install the Water Softener Typical InstallationDraw in Your Pipes and Fittings Suggested Slab Foundation InstallationPIPE, FITTINGS, Other Materials Needed OUTBefore Installing Checks & Tests Read Before Beginning InstallationAssemble Inlet Outlet ADAPTORS, or Plastic Bypass Valve Install Plastic Bypass ValveBypass Valve Valve Bypass Install 3-Valve BypassInstalling Holding Clips Installing 3 Valve Bypass and PipesPosition Softener Into Place Locate Water Softener and Connect PipesMove Softener Into Place Typical Soldering ConnectionsConnect the Valve Drain Hose Connect Valve and Salt Tank DrainsConnect Salt Tank Overflow Tubing Leak Test Leak TestHouse Main Water Shutoff Valves Single BypassCold Water Pipe Grounding Water Meter Jumper WireConnecting Transformer Electrical RequirementsRestart the Water Heater Install Covers and Restart Water HeaterInstall Covers Install CoversProgram the Timer Program The TimerSET Present Time of DAY SET Regeneration Time SET Water Hardness NumberSET Salt Level Sanitize the Water Softener Sanitize The Water SoftenerSanitize Your Water Softener AS Follows Adding Salt to the Storage Tank Adding Salt To The Storage TankWater Softening Salt with Iron Removing Additives Check List Check List of STEP-BY-STEP Guides to InstallRecharge Tonight Faceplate Timer FeaturesExtra Recharge Recharge NOWProgram Memory Efficiency ModeError Code To turn this setting onWater Flow Through Softener in Fill Water Flow Through Softener in ServiceSoft Water Service and Regeneration How Your Water Softener WorksWater Flow Through Softener in Backwash Water Flow Through Softener Brining and Brine RinseAutomatic Bypass Water Flow Through Softener Fast RinseElectronics Salt Bridge Care Of Your Water SoftenerSalt Bridge Iron from Resin BED Keeping the Water Softener CleanNozzle & Venturi Protect the Water Softener from Freezing Drain ALL Water from SoftenerChecklist to Help YOU Save Money Problem Cause CorrectionInches SpecificationsModel 38306 Timer Code S Model 39306 Timer Code S Bypass ValvesOther Specifications Always Make These Initial Checks First Service Tech InformationWiring Schematic FaceplatePossible Defect Code Procedure for Removing Error Code from FaceplateModel Troubleshooting Valve Position IndicatorsTimer PWA Replacement Other InformationManual Advance Regeneration Check Brine Valve Float SettingCycle Flow Rates Gallons PER MIN To Relieve Pressure Rotary Valve ServiceDisassembly AssemblyFill Cycle Water Flow Through the Softener Valve Service CycleBrining and Brine Rinse Cycle Fast Rinse Cycle Water Flow Through the Softener Valve Backwash CycleFast Rinse Cycle Backwash CycleQuestions? Call The Kenmore Water Line Exploded View Water Softener Complete Parts ListPart Number Part Description Inlet Outlet Grounding Clamps Brine Valve Assembly Seal Key Part Number Part Description Get it fixed, at your home or ours
Top Page Image Contents