54 electrolux guarantee/customer service
Guarantee/Customer Serv- ice
Standard guarantee conditions
We, Electrolux, undertake that if within 12 months of the date of the purchase this Electrolux appliance or any part thereof is proved to be defective by rea- son only of faulty workmanship or mate- rials, we will, at our option repair or replace the same FREE OF CHARGE for labour, materials or carriage on condi- tion that:
•The appliance has been correctly in- stalled and used only on the electric- ity supply stated on the rating plate.
•The appliance has been used for normal domestic purposes only, and in accordance with the manufactur- er’s instructions.
•The appliance has not been serv- iced, maintained, repaired, taken apart or tampered with by any per- son not authorised by us.
•Electrolux Service Force Centre must undertake all service work under this guarantee
•Any appliance or defective part re- placed shall become the Company’s property.
•This guarantee is in addition to your statutory and other legal rights.
Exclusions
•Damage or calls resulting from trans- portation, improper use or neglect, the replacement of any light bulbs or removable parts of glass or plastic.
•Costs incurred for calls to put right an appliance which is improperly in- stalled or calls to appliances outside the United Kingdom.
•Appliances found to be in use within a commercial environment, plus those which are subject to rental agreements.
•Products of Electrolux manufacturer that are not marketed by Electrolux
European Guarantee
This appliance is guaranteed by Electrolux in each of the countries listed at the back of this user manual, for the period specified in the appli- ance guarantee or otherwise by law. If you move from one of these countries to another of the countries listed below the appliance guarantee will move with you subject to the following qual- ifications:
•The appliance guarantee starts from the date you first purchased the appliance which will be evidenced by production of a valid pur- chase document issued by the seller of the appliance.
•The appliance guarantee is for the same pe- riod and to the same extent for labour and parts as exists in your new country of resi- dence for this particular model or range of appliances.
•The appliance guarantee is personal to the original purchaser of the appliance and can- not be transferred to another user.
•The appliance is installed and used in ac- cordance with instructions issued by Elec- trolux and is only used within the home, i.e. is not used for commercial purposes.
•The appliance is installed in accordance with all relevant regulations in force within your new country of residence.
The provisions of this European Guarantee do not affect any of the rights granted to you by law.