Xantech MRC44 installation instructions Troubleshooting, Problem Probable Cause and Solution

Page: 48 Model MRC44

TROUBLESHOOTING

If you encounter problems, review each of the following items and take corrective action as described. If problems persist, contact Xantech Technical Support.

PROBLEM	PROBABLE CAUSE AND SOLUTION
The MRC44, after a successful Transfer from Dragon	a)	Open all palettes that you used for the project.
Drop-IR, will not send out any IR commands.		Click Edit Palette, on the first palette. When
		Palette Editor opens, retest each IR command to
A corrupted or incorrectly learned IR code has been		see that they operate the controlled equipment.
transferred to the keypad.	b)	Close the Palette Editor and click Edit Palette on
		the next palette. Repeat this procedure for each
		palette.
	c)	When you find the defective command "re-teach"
		it again using the Learning IR Commands
		procedure.
	d)	Before going further, test the relearned command
		to see that it operates the controlled equipment.
	e)	In the Palette Editor, right click the defective
		command on the right and delete it from the
		associated palette.
	f)	Place the corrected command in the palette using
		the Add >> function.
	g)	Close the Palette Editor and open the palette.
	h)	Click the button on the virtual keypad that has the
		bad command and remove the command with a
		right click.
	i)	Place the corrected command on the keypad
		button by clicking it on the palette.
	j)	Redo the Transfer procedure.
	CAUTION: Always test all commands before
	transferring to the MRC44!

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