Jenn-Air Comprehensive Oven Troubleshooting Guide
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Oven Door

For normal range use, it is not suggested to remove the oven door. However, if removal is necessary, make sure the oven is off and cool. Then, follow these instructions. The oven door is heavy.

To Remove:

1.Open oven door to the first stop position (opened about 4" [10.0 cm]).

2.Grasp door at each side. Do not use the door handle to lift door.

3.Lift up evenly until door clears hinge arms.

To Replace:

1.Grasp door at each side.

2.Align slots in the door with the hinge arms on the range.

3.Slide the door down onto the hinge arms until the door is completely seated on the hinges. Push down on the top corners of the door to completely seat door on hinges. Door should not appear crooked.

TROUBLESHOOTING

Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.

Nothing will operate

■Has a household fuse blown, or has a circuit breaker tripped? Replace the fuse or reset the circuit breaker. If the problem continues, call an electrician.

Cooktop will not operate

■Is the control knob set correctly? Push in knob before turning to a setting.

Oven will not operate

■Is the electronic oven control set correctly? See “Electronic Oven Control” section.

■Has a delay start been set? See “More Options” section.

■On some models, is the Control Lock set? See “Locking the Oven Control and Oven Door” section.

■On some models, is the Sabbath Mode set? See “Sabbath Mode” in the “Setup” section.

Excessive heat around cookware on cooktop

■Is the cookware the proper size? Use cookware about the same size as the surface cooking area, element or surface burner. Cookware should not extend more than ½" (1.3 cm) outside the cooking area.

Hot surface indicator light stays on

■Does the hot surface indicator light stay on after controls have been turned off? See “Hot Surface Indicator Light” in “Cooktop Controls” section.

Cooktop cooking results not what expected

■Is the proper cookware being used? See “Cookware” section.

■Is the control knob set to the proper heat level? See “Cooktop Use” section.

■Is the range level? Level the range. See the Installation Instructions.

Oven door will not open

■Has a self-cleaning cycle been started? The oven door is locked during a self-cleaning cycle. See “Self-Cleaning Cycle” section.

■Is the oven control and oven door lock set? See “Locking the Oven Control and Oven Door” section.

Oven temperature too high or too low

■Does the oven temperature calibration need adjustment? See “Temp Adjust” in the “Setup” section.

Display shows messages

■Is the display showing “FAULT DETECTED?” A fault has been detected. Follow the displayed directions “PRESS ENTER TO TRY AGAIN” or “DISABLE POWER TO CLEAR.” If the fault does not clear, reappears, or “FEATURE NOT AVAILABLE” is displayed, call for assistance or service.

■Is “SAB” flashing?

Oven is in Sabbath Mode. To cancel, press and hold the SETUP pad for 5 seconds.

Self-Cleaning cycle will not operate

■Is the oven door open? The display will show “close door.” Close the oven door all the way.

■Has the function been entered? See “Self-Cleaning Cycle” section.

■On some models, has a delay start Self-Cleaning cycle been set? See “Self-Cleaning Cycle” section.

■Has a delay start been set? See “More Options” section.

■Is the control in Sabbath Mode? See “Sabbath Mode” in the “Setup” section.

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Contents JES9800, JES9900 W10235525A JENN-AIRTable DES Matières Anti-Tip Bracket Range SafetyImportant Safety Instructions Hot Surface Indicator Light Cooktop On Indicator LightCooktop USE Cooktop ControlsCook and Warm Element Custom Control ElementCeramic Glass To UseDowndraft Ventilation System Cookware CharacteristicsHome Canning CookwareOven Display Electronic Oven ControlsQuickset Pads ClockSetup TimersLocking the Oven Control and Oven Door Oven LightTemp Adjust Sabbath ModeAuto Convect Conversion on some models Celsius/Fahrenheit208/240V ServiceTones beeps HR ShutoffAluminum Foil Oven USEPositioning Racks and Bakeware BakewareMeat Thermometer BakewareOven Vent BakeBroil Broiling ChartConvection Cooking To BroilConvect Bake Convect RoastTo Convect Bake To Convect RoastRapid Preheat Convect PastryMore Options Proofing on some models Meat ProbeTo Proof Keep WarmTo Set Drying To Change Probe Temperature, Oven SettingFruit Drying Guide ChartVegetables HerbsTo Set Thaw-Serve Thaw and Serve ChartFrozen Items THAW-SERVE Time Hints Favorites Range Care Self-Cleaning Cycle on some modelsGeneral Cleaning Oven Racks Oven LightsDowndraft Ventilation System Oven Door TroubleshootingAccessories List Assistance or ServiceU.S.A Canada JENN-AIRCOOKING Appliance WarrantyDisclaimer of Implied Warranties Limitation of Remedies Page Page La bride antibasculement Sécurité DE LA CuisinièreConservez CES Instructions Pour les cuisinières avec programme d’autonettoyage Réglage Utilisation Recommandée Commandes de la table de cuissonUtilisation DE LA Table DE Cuisson Témoin d’allumage de la table de cuissonÉlément de cuisson et de maintien au Chaud Élément doubleÉlément de contrôle personnalisé VitrocéramiquePréparation de conserves à la maison Système de ventilation à aspiration Par le basUstensile Caractéristiques Ustensiles de cuissonTouches de commande électroniques Annulation Commandes Électroniques DU FourAfficheur du four Touches de réglage rapidePour régler l’horloge sur un format de 12 ou 24 heures MinuteriesLampe du four Mode SabbatRéglage Horloge208/240 Ajustement de la températureSignaux sonores Économie dénergie Arrêt au bout de 12 heuresDémonstration Papier d’aluminium Utilisation DU FourDe cuisson Évent du four Ustensiles de cuisson Thermomètre à viandeCuisson au four Ustensiles DE CuissonCuisson au gril Cuisson au grilTableau DE Cuisson AU Gril Aliment Position Durée Totale DE LA EN Minutes GrilleCuisson au four par convection Cuisson par convectionCuisson au four par convection Cuisson de pâtisseries par convection Rôtissage par convectionPréchauffage rapide Rôtissage par convectionCuisson et maintien au chaud Plus d’optionsMise en marche différée Réglage de la cuisson différée Levée de pain sur certains modèlesMaintien au chaud Sonde thermométriquePour faire réchauffer des petits pains mollets Pour faire réchauffer des assiettéesTableau DU Guide DE Séchage Réglage du séchageLégumes Heures FruitsHerbes Heures Réglage de la fonction Thaw-ServeTableau Décongeler ET Servir Tartes et gâteaux entiersPour sauvegarder la dernière recette réalisée Recettes favoritesPour créer une nouvelle recette favorite Gâteau au fromageProgramme dautonettoyage sur certains modèles Entretien DE LA CuisinièrePour modifier une recette sauvegardée Pour supprimer une recette favoriteSurfaces Externes EN Émail Vitrifié Nettoyage généralVitrocéramique Tableau DE Commande Commandes DE LA Table DE CuissonExtérieur DE LA Porte DU Four Cavité DU FourPorte du four Lampes du fourDépannage Voir les Instructions dinstallation Liste daccessoires Assistance OU ServiceGarantie Limitée Garantie DES Appareils DE Cuisson JENN-AIRArticles Exclus DE LA Garantie La présente garantie limitée ne couvre pasComposer le 1-800-688-1100. Au Canada, composer le Page 2009 All rights reserved W10235525A
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JES9800, JES9900 specifications

Jenn-Air, a brand synonymous with high-end kitchen appliances, has made waves in the culinary world with its JES9800 and JES9900 electric cooktops. These advanced cooktops embody luxury and cutting-edge technology, catering to the needs of both amateur cooks and professional chefs.

The Jenn-Air JES9800 model boasts a sleek design with a modern ceramic glass surface that not only looks elegant but is also easy to clean. This model comes equipped with five radiant cooking elements, including a powerful dual-element that offers flexible cooking options. With precise temperature control, users can enjoy a range of cooking techniques from simmering delicate sauces to searing meats.

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In summary, the Jenn-Air JES9800 and JES9900 electric cooktops exemplify luxury and innovation. With features like powerful downdraft ventilation, touch-activated controls, and induction cooking, they cater to the needs of discerning home chefs. These cooktops are designed to enhance the cooking experience, proving that efficiency and style can coexist beautifully in the modern kitchen.
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