Problem Solving
Ovens may exhibit problems that are unrelated to a malfunction of the oven itself. Service calls for such items, not covered by warranty, must be paid for by you. The following may serve to answer your questions about a problem you are having without having to call a service person.
PROBLEM | POSSIBLE CAUSE | SUGGESTION(S) |
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Nothing works | Oven not connected to correct electrical | Have oven connected to properly sized |
| circuit. | electrical power supply by a qualified |
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| electrician. |
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| A household fuse may have blown or circuit | Replace fuse or reset circuit breaker. |
| breaker has tripped |
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| Power supply connections are loose. | Have qualified electricain check connections. |
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The oven will not | The Function Selector is in Off position | Turn the function selector to a cooking |
heat |
| function. |
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| The Temperature knob of the oven is not | Set the Temperature knob to temperature |
| turned up to a temperature. | desired. |
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| Timed mode is selected, but COOK TIME | Check display and review instruction for |
| has not been set. | programming oven. |
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| Delayed cooking has beeen selected and | Check time of day and check START TIME. |
| START TIME has not been reached. | Oven should start at preselected START |
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| TIME. |
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| To cancel delayed start press START TIME |
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| button twice. |
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Clock displays in- | Time of day not properly set. | See section of this manual headed Setting |
correct time of day |
| Electronic Clock. |
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Cooking results are | The oven is not leveled. | Level oven. See Installation Instructions. |
not what was ex- |
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Oven temperature calibration differs from | The calibration of your old oven may have | |
pected | your previous oven. | drifted gradually over time, while your new |
| ||
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| oven is more exact. Adjust oven temperature |
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| settings as needed. |
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| The oven was not preheated before baking. | Preheat oven when recipe calls for preheated |
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| oven. |
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| Incorrect cooking time, temperature or rack |
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| position being used. |
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| The recipe has not been tested or is not from | Use only tested recipes from a reliable |
| a reliable source. | source. |
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| The pan is not the correct type or size. | Refer to a reliable cookbook or recipe for |
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| recommended pan size. |
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| Browning or baking results are not like they | Change temperature settings in convection |
| used to be in the former oven. | bake as described on page 5 of this manual |
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| and increase baking time accordingly. |
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Door will not open | Oven is in SELF CLEAN and the oven | Wait for oven to finish and cool down. |
| temperature is above 560 °F. |
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| Oven has finished SELF CLEAN but oven | Wait for oven to cool. |
| temperature is still above 560 °F. |
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Oven light(s) will | Light bulb is burned out. | Replace bulb as described in this manual in |
not work |
| section titled Repalcing an Oven Light. |
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| Oven is operating in SELF CLEAN. | Lights do not come on in SELF CLEAN. |
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Table 4.
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