TROUBLESHOOTING
First try the solutions suggested here or visit our website at www.maytag.com/product_help -
In Canada www.maytag.ca for assistance and to possibly avoid a service call.
If you experience | Possible Causes |
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Washer not performing as expected (cont.)
Solution
Sand, pet hair, lint, etc. | Heavy sand, pet hair, lint, and | Add an Extra Rinse to the selected cycle. | |
on load after washing | detergent or bleach residues |
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| may require additional rinsing. |
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Load is tangling | Washer not loaded as recommended. | See “Using Your Washer” section. | |
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| Select a cycle with a slower wash action and spin speed, however |
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| items will be wetter than those using a higher speed spin. See the |
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| “Cycle Guide” to match your load with the best cycle. |
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| Load garments in loose heaps evenly around the washplate. |
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| Reduce tangling by mixing types of load items. Use the |
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| recommended cycle for the type of garments being washed. |
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Not cleaning or | Added more water to washer. | Washer senses load size and adds correct amount of water. | |
removing stains |
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| This is normal and necessary for clothes to move. It is normal |
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| for the wash load to be not completely covered in water. |
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| Added water lifts the laundry off the washplate, resulting in less |
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| effective cleaning. |
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| Washer not loaded as recommended. | Washer is less efficient at cleaning when tightly packed. | |
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| Load garments in loose heaps evenly around the washplate. |
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| Load with dry items only. |
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| Add only 1 or 2 garments after washer has started. |
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| Adding detergent on top of load. | Add detergent, oxi products and | |
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| of the basket before adding the load items. |
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| Not washing like colors together. | Wash like colors together and remove promptly after the cycle is | |
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| complete to avoid dye transfer. |
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| Not using HE detergent or using too | The suds from regular detergent can keep washer from | |
| much HE detergent. | operating correctly. | |
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| Use only HE detergent. Be sure to measure correctly. |
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| Always measure detergent and follow manufacturer’s directions |
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| based on load size and soil level. |
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| Not using correct cycle for fabric type. | Use a higher soil level cycle option and warmer wash | |
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| temperature to improve cleaning. |
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| Use Power Wash® cycle for tough cleaning. See the “Cycle |
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| Guide” to match your load with the best cycle and fabric type. |
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| Not using dispenser or Downy Ball®. | Use dispenser for chlorine bleach and Downy Ball® dispenser for | |
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| fabric softener to avoid staining. |
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| Load dispenser before starting a cycle. |
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| Do not add products directly onto load. |
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| Not selecting Fabric | Always select “On” when adding fabric softener. Cycles that use | |
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| spray rinsing will add additional water for proper fabric softener |
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| dispensing when “On” is selected. |
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Incorrect dispenser | Clogged dispenser. | Use only liquid chlorine bleach in the bleach dispenser. | |
operation |
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