Samsung DE68-02331A, MW1481STA manual Appendix, Troubleshooting Guide, Care and Cleaning

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Appendix

Troubleshooting Guide

Before you call a repair person for your oven, check this list of possible problems and solutions.

Neither the oven’s display nor the oven operate.

•Properly insert the plug into a grounded outlet.

•If the outlet is controlled by a wall switch, make sure the wall switch is turned on.

•Remove the plug from the outlet, wait ten seconds, then plug it in again.

•Reset the circuit breaker or replace any blown fuse.

•Plug another appliance into the outlet; if the other appliance doesn’t work, have a qualified electrician repair the outlet.

•Plug the oven into a different outlet.

The oven’s display works, but the power won’t come on.

•Make sure the door is closed securely.

•Check to see if packing material or other material is stuck to the door seal.

•Check for door damage.

•Press Cancel twice and re-enter all cooking instructions.

The power goes off before the set time has elapsed.

•If there has not been a power outage, remove the plug from the outlet, wait ten seconds, then plug it in again. If there was a power

outage, the time indicator will display “

 

” Reset the clock and

 

any cooking instructions.

 

 

•Reset the circuit breaker or replace any blown fuse.

The food is cooking too slowly.

•Make sure the oven is on its own 20 amp circuit line. Operating another appliance on the same circuit can cause a voltage drop. If necessary, move the oven to its own circuit.

You see sparks or arcing.

•Remove any metallic utensils, cookware, or metal ties. If using foil, use only narrow strips and allow at least one inch between the foil and interior oven walls.

The turntable makes noises or sticks.

•Clean the turntable, roller ring and oven floor.

•Make sure the turntable and roller ring are positioned correctly.

Using your microwave causes TV or radio interference.

•This is similar to the interference caused by other small appliances, such as hair dryers. Move your microwave further away from other appliances, like your TV or radio.

Care and Cleaning

Follow these instructions to clean and care for your oven.

•Keep the inside of the oven clean. Food particles and spilled liquids can stick to the oven walls, causing the oven to work less efficiently.

•Wipe up spills immediately. Use a damp cloth and mild soap. Do not use harsh detergents or abrasives.

•To help loosen baked on food particles or liquids, heat two cups of water (add the juice of one lemon if you desire to keep the oven fresh) in a four-cup measuring glass at High power for five minutes or until boiling. Let stand in the oven for one or two minutes.

•Remove the glass tray from the oven when cleaning the oven or tray. To prevent the tray from breaking, handle it carefully and do not put it in water immediately after cooking. Wash the tray carefully in warm sudsy water or in the dishwasher.

•Clean the outside surface of the oven with soap and a damp cloth. Dry with a soft cloth. To prevent damage to the operating parts of the oven, don’t let water seep into the openings.

•Wash the door window with very mild soap and water. Be sure to use a soft cloth to avoid scratching.

•If steam accumulates inside or outside the oven door, wipe with a soft cloth. Steam can accumulate when operating the oven in high humidity and in no way indicates microwave leakage.

•Never operate the oven without food in it; this can damage the magnetron tube or glass tray. You may wish to leave a cup of water in the oven when it is not in use to prevent damage if the oven is accidentally turned on.

If you have a problem you cannot solve,

please call our service line:

1-800-SAMSUNG (1-800-726-7864)

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Contents Microwave Oven Important Safety Instructions SafetyImportant Safety Instructions Use of Extension Cords Important Grounding InstructionsTable of Contents Your New Microwave ovenChecking Parts Setting Up Your Microwave Oven Warranty and Service InformationControl Panel Buttons My Choice Description Operation Options Turning on the Power and Selecting a Display LanguageUsing the My Choice feature OperationSelecting the Display Weight Setting the Clock 12HR/24HRSetting the Clock Using the One Minute + Button Setting the Daylight Saving Time adjustmentUsing the Pause/Cancel Button Using the Help ButtonProgramming the Custom Cook button Setting and Using the Custom Cook ButtonUsing the Instant Cook Buttons Using the Custom Cook buttonWeight Remarks Instant Cook ChartReheating Automatically Auto Reheat ChartDefrosting Automatically Using the Kitchen TimerKids Meals Chart Using the Handy Helper ButtonUsing the Kids Meals Button Handy Helper ChartPower Levels Using the Snack Bar ButtonSetting Cooking Times & Power Levels Snack Bar ChartSetting Cooking Times Using the More/Less ButtonsMulti-stage Cooking Setting the Child Protection Lock Adjusting the VolumeDemonstration Mode Setting the Remind End SignalSetting the Word Prompting Speed Testing Utensils Cooking InstructionsCooking Utensils General Tips Cooking TechniquesCooking Guide Guide for Cooking Meat in Your MicrowaveGuide for Cooking Poultry in Your Microwave Guide for Cooking Seafood in Your Microwave Guide for Cooking Eggs in Your MicrowaveGuide for Cooking Vegetables in Your Microwave Auto Defrosting Guide Recipes Beef and Barley StewBroccoli and Cheese Casserole Black Bean Soup Warm Potato SaladTroubleshooting Guide Care and CleaningAppendix MW1481STA SpecificationsExclusions of the Warranty WarrantyWarranty Information Limited Warranty for Original PurchaserPage Page Quick Reference Four à Micro-Ondes Remarques DE Sécurité Importantes SécuritéRemarques de sécurité importantes suite Utilisation DU Cordon ’ALIMENTATION Sécurité Instructions DE Mise À LA Terre ImportantesRéférence Rapide Dos de la Votre Four À MICRO-ONDESTable des matières Vérification des piècesGarantie et informations sur le service Installation de otre four à micro-ondesVotre Nouveau Four À MICRO-ONDES Touches du panneau de contrôle Utilisation de la Commande My ChoiceMon Choix FonctionnementAllumer et Choisir la Langue à Utiliser Sélection du poids Mettre l’horloge à l’heure 12HR/24HRMettre l’Horloge à l’Heure Utilisation de la touche Une Minute +One Minute + Programmation des heures avancées d’étéUtilisation de la touche Pause/Annulation Utilisation de la touche Help aideUtilisation de la touche Custom Cook Configuration et utilisation de la fonction Custom CookUtilisation des touches de Cuisson Instantanée Programmation de la touche Custom CookArticle Poids Remarques Charte de cuisson automatiqueRéchauffer Automatiquement Charte de Réchauffage AutomatiqueDécongeler automatiquement Utilisation de la minuterie Kitchen TimerUtilisation de la touche Repas EnfantsKids Meals Charte d’aide pratiqueCharte Repas Enfants Utilisation de la touche aide pratiqueHandy HelperCuisson Une-Étape Chart Snack BarUtilisation de la touche Snack Bar Définir le temps de cuisson et les niveaux de puissanceSnack Bar or Time Cook modes Programmer les temps de cuisson, suiteUtilisation des touches Plus/MoinsMore/Less Multi-stage Cooking Cuisson à Plusieurs ÉtapesProgrammer le système de fermeture de sécurité pour enfants Ajustement du VolumeMode de Démonstration Programmer le signal de rappel de fin de cycleProgrammation de Word Prompting Speed Instructions Pour LA Cuisson Les ustensiles de cuissonEssais des ustensiles Conseils pratiques Techniques de cuissonGuide de cuisson Guide de cuisson de la viande au micro-ondesLa volaille au micro-ondes Guide de cuisson des poissons et crustacés au micro-ondes Guide de cuisson des oeufs au micro-ondesGuide de cuisson des légumes au micro-ondes Remarques Guide de décongélation automatiqueRecettes Ragoût de boeuf à l’orgeCasserole de brocoli et fromage Soupe aux fèves noires Salade de pommes de terre chaudesAnnexe Guide de dépannageNettoyage et entretien Spécifications Exclusions de la garantie GarantieGarantie limitée de l’acheteur initial Obligation de l’acheteur initialPage Page Référence Rapide
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