Troubleshooting Guide (cont.)
WARNING:
Risk of electrical shock. Disconnect power before removal of any machine access panels.
Problem/Cause | Remedy |
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MACHINE DOES NOT POWER UP |
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Machine is unplugged | Ensure machine is plugged into power supply |
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Power switch in OFF position | Flip power switch to “ON” position (located at lower right corner |
| of back of machine); Blue LCD on door should be illuminated |
| when ON. |
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Branch circuit breaker has tripped | Reset circuit breaker at service supply panel |
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Power supply external fuse is blown | Check and replace fuse if necessary (located behind lower right |
| side chassis access panel). |
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NO HOT WATER FROM DISPENSE HEAD |
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Faulty water tank heater | Check heating element resistance; replace if necessary. |
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Water Fill circuit “watch dog timer” has tripped | Turn power switch “OFF” for 5 seconds, then “ON” (located at |
| lower right corner of back of machine) |
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Water supply to machine is turned OFF |
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Check for flashing diagnostic lights on control board | See diagram of control for explanation of lights. |
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Level probe sensitivity is too high |
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Water is disabled in programming | Check “Engineer” programming to ensure water is enabled. |
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NO CONCENTRATE IS DISPENSED |
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Ensure | |
| empty. |
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Position | |
partial vacuum in the concentrate tube which may prevent | positive pressure in the concentrate tube. |
product from being pumped to the dispense spout.) |
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Concentrate pickup tube is kinked | Inspect tubing routing and ensure concentrate tubing is not |
| kinked. |
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Concentrate pump tubing, product out switch, or | Periodically clean and sanitize tubing per the cleaning and |
fitting is clogged. | sanitizing procedure in the instruction manual. |
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“Coffee” is disabled in programming. | Check “Engineer” programming to ensure “Coffee” is enabled. |
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WATER TANK OVERFLOWS THROUGH TANK VENT AT BOTTOM OF MACHINE | |
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Weeping fill valve seat | Call for service. |
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WATER TANK OVERFLOWS THROUGH TANK VENT AT BOTTOM OF MACHINE
Note: A secondary float switch located in the water tank is intended to indicate an overflow condition at the LCD display.
Weeping water inlet valve | Check water inlet valve; replace if necessary. (Note: a slow |
| overflow indicated this condition.) |
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Page 17 | Model |
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