Troubleshooting Guide (cont.)
Problem/Cause | Remedy |
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LCD DISPLAY INDICATES “OVERFLOW”
NOTE: Water must be drained from the tank below the float switch after the fault condition is diagnosed.
Water level probe sensitivity is set too low | Increase sensitivity of water fill circuit (see programming notes: |
| Water Level Trip) |
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Faulty or corroded level probe | Remove level probe and grommet. Remove any scale or miner- |
| al buildup and reassemble. |
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Faulty level control circuit wiring | Ensure both probe and probe ground connections are securely |
| fastened to water tank top. Check wiring for defects. |
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Inlet water pressure too high | Ensure water pressure is below 100 psi |
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Weeping water inlet valve | Check water inlet valve; replace if necessary (Note: a slow |
| overflow indicates this condition) |
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WATER TANK BOILS |
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Temperature setting too high for elevation of installation | Adjust temperature down, refer to temperature adjustment in |
| Operators Manual. |
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Heater contactor stuck in closed position | Check contactor for welded contacts; replace if necessary |
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Defective thermistor | Check for flashing diagnostic lights on control board and refer |
| to explanation of diagnostic LEDs |
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WATER CONTINUES TO DRIP FROM DISPENSE SPOUT |
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Weeping dispense valve | Replace dump valve |
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CONCENTRATE CONTINUES TO DRIP FROM DISPENSE SPOUT | |
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Peristaltic pump tube is worn out | Call for service. |
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Incorrect tubing installed | Confirm that tubing is OEM part; replace if necessary |
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DRINK IS TOO WEAK OR STRONG |
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Mix ratio needs adjustment | Refer to “Setup” section of programming guide to alter Coffee |
| and Decaf ratios. |
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Blocked pump and delivery tubing (too weak) | Follow cleaning instructions to prevent restrictions inside pump |
| tubing |
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Pump tubing is worn out (too weak) | Replace tubing on an |
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DRINK IS TOO HOT OR COLD
Refer to “Setup” section of programming guide to alter water tank temperature.
| Consider providing hot water to the supply inlet to maximize | |
Heavy usage | recovery | |
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Consider having the machine converted to 240V operation for | ||
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| maximum recovery time | |
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OFF TASTE OF COFFEE |
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Machine needs cleaning | Follow cleaning instructions to ensure concentrate delivery | |
| tubing is clean | |
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Poor water quality to include high chlorine level, heavy mineral | Install a taste and odor filter to the water inlet of the machine. | |
concentration, or stale water. |
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Water tank requires descaling. | Drain water from tank, remove tank, remove tank and | |
| thoroughly rinse tank before | |
| water several times before replacing in service. | |
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Out of date coffee concentrate | Check date stamp on product container | |
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Page 18 | Model |
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