Frequently asked questions
What if... | Possible fault | Fix | |
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. . . the espresso is | The grinder is set to | Select a finer setting. | |
dispensed too | too coarse of a |
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quickly? | setting. |
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. . . the espresso is | The grinder is set to | Select a coarser setting. | |
dispensed too | too fine of a setting. |
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slowly? |
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. . . the coffee is not | Was the system | ||
hot enough? | warmed? |
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Check the temperature setting of | |||
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| the coffee selected. | |
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| Check if the brew unit is clogged. | |
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| Clean the brew unit. | |
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. . . coffee was not | Was the grinder set | The grinding process might have | |
dispensed although | to the finest and to | taken too long not allowing time for | |
the beans were | the maximum | brewing. | |
ground and the water | quantity of coffee? | Set the grind size or the grinding | |
tank is full? |
| amount to a different position. | |
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. . . the descaling |
| Press ENTER once. | |
process was started |
| The program will stop. | |
accidently? |
| If descaling agent is in the water | |
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| tank, empty the water tank and | |
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| rinse thoroughly with fresh water to | |
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| clean away any descaling agent. | |
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| The descaling process cannot be | |
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| canceled once the steam selector | |
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| is turned. The process must be | |
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| completed. This is a safety feature | |
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| so that the unit descales | |
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| completely. | |
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. . . the warm up time | The unit needs | Descale the machine. | |
is longer, less water | descaling. | See "Descaling the appliance." | |
is dispensed and the |
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machine is not |
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working properly? |
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