GE JP387, JP389, JP385 QUESTIONS? USE this Problem Solver, Make sure flat-bottomed pans are used

Page 35

 

 

QUESTIONS?

 

 

 

USE THIS PROBLEM SOLVER

 

 

 

 

 

 

 

 

 

 

PROBLEM

POSSIBLE CAUSE

 

 

 

 

MODULES ARE

• Difficulty may be in the main distribution panel of your house, caused by a

 

 

NOT FUNCTIONING

blown circuit fuse, a tripped circuit breaker, the main fuse or the main circuit

 

 

PROPERLY

breaker, depending on nature of the power supply. If a circuit breaker is

 

 

 

involved, reset it. If the control box uses fuses, the circuit fuse (a cartridge-type)

 

 

 

should be changed, BUT ONLY BY SOMEONE FAMILIAR WITH

 

 

 

ELECTRICAL CIRCUITS. If, after performing 1 of these procedures,

 

 

 

the fuse blows or circuit breaker trips again, call for service.

 

 

 

NOTE: Apartment tenants or condominium owners should request their

 

 

 

building management to perform this check before calling for service.

 

 

 

• Controls are not properly set or wrong control is set for the module or element

 

 

 

you are using.

 

 

 

• Entire surface unit module is not plugged in properly.

 

 

 

• If any module fails to heat—switch the module to the other side of cooktop.

 

 

 

If it operates on that side, then switch may be at fault. If it does not heat,

 

 

 

indications are that there is a malfunctioning component in the module.

 

 

 

 

 

 

COIL SURFACE

• Surface units are not plugged in solidly.

 

 

UNITS ARE NOT

• Reflector pans are not set securely in the cooktop.

 

 

FUNCTIONING

 

 

• Surface unit controls are not properly set or wrong surface unit control set

 

 

PROPERLY

 

 

for unit you are using.

 

 

 

 

 

 

 

 

 

GRILL OR GRIDDLE UNIT

• Heating element is not plugged in solidly.

 

 

IS NOT FUNCTIONING

• Grill or Griddle heating element controls are not properly set.

 

 

PROPERLY

 

 

• To use the entire surface of the grill or griddle, it is necessary to turn on the

 

 

 

 

 

 

front and rear surface unit control settings for the side you are using.

 

 

 

 

 

 

FOODS STICK

• Griddle was not pre-seasoned before first use.

 

 

TO GRILL OR

• Heat setting is too high.

 

 

GRIDDLE

 

 

• Coating of griddle has been damaged by use of sharp instruments or

 

 

 

 

 

 

abrasive cleaners.

 

 

 

 

 

 

EXCESSIVE SMOKE

• Accumulated grease in reflector pan or food soils on grate are causing

 

 

FROM GRILLED MEATS

excess smoke.

 

 

 

• Fats not trimmed from meats prior to cooking.

 

 

 

 

 

 

COOKTOP

• Make sure flat-bottomed pans are used.

 

 

FEELS HOT

• Using the vent will help keep the cooktop cooler.

 

 

 

 

 

 

 

 

 

RADIANT SURFACE UNITS

• Absolutely flat pans must be used. If light can be seen between the pan

 

 

WILL NOT MAINTAIN A

bottom and a straight edge, the radiant surface units will not operate properly.

 

 

ROLLING BOIL AND/OR

 

 

 

 

FRYING RATE IS NOT

 

 

 

 

FAST ENOUGH

 

 

 

 

 

 

 

 

 

(continued next page)

35

Installation Instructions

The Problem Solver

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Page 34 Page 36
Contents Consumer Services Safety Instructions Operating Instructions, TipsInstallation Instructions If you received a damaged cooktop… If YOU Need SERVICE…Save time and money Before you request service… Help US Help YOU…Modules and Accessories Modules and AccessoriesRead all instructions before using this appliance Important Safety InstructionsImportant Safety Instructions Model JP387 Features of Your CooktopGrill Grate Griddle Plate AccessoryIndicator Light Radiant Surface Unit ModuleCare of the Modules Using the Electric Surface Unit ModulesHOW does this Cooktop Compare To Your OLD ONE? Surface Cooking With Infinite Heat Controls How to Set the ControlsCooking Guide for Using Heat Settings ControlsCookware How to Insert the ModuleHow to Remove the Module Coil Surface Unit ModuleWok Cooking Questions and AnswersDeep Fat Frying General Information About Radiant Modules Radiant ModulePorcelain/enamel How to Check Pan PerformanceTypes of Cookware Plastic and Sugary Spillovers How to Insert the Grill ModuleGrill Module What to Do If a Flame-Up Occurs How to Set the Grill ControlsRemoving the Grill Module Automatic Blower OperationDo not leave the grill unattended while in use Grill TipsGrill Cooking Guide Food Suggested Setting Cook Time Comments SteakRemoving the Griddle Module Griddle AccessoryHow to Insert the Griddle Accessory and the Grill Module Using the GriddleGriddle Tips How to Set The Griddle ControlsDo I need special cookware for use with my griddle? How should I store my griddle when it is not in use?Griddle Cooking Guide Observe Following Points in Canning What is a Temperature Limiter?Home Canning Tips Cooktop Vent System How to Operate Vent SystemGrease Collector Jar Care and CleaningPorcelain Enamel Finish on some models Brushed Chrome Finish on some modelsModules Before cleaning the vent grille, be sure exhaustCooktop Tub Vent SystemGrill Cover Griddle AccessoryGrill Module Grill Grate Reflector PanDo not cover the drip pans with foil Clean the area under the drip pans oftenCoil Surface Unit Module Drip PansGeneral Information Radiant Module-Glass Ceramic Cooktop CleaningFor normal, light soil For heavy, burned-on soil30″ Cooktop Dimensions for reference only Installation InstructionsRough Preparation of Junction Box Preparing for InstallationPreparing the Base Cabinet Determine Flexible Ducting’s Equivalent Length Preparing the CountertopPreparing for Ductwork Blower to Ductwork AlignmentInstalling the Ductwork Do not use flexible plastic ducting Calculate Total Equivalent Ductwork LengthInstalling the Cooktop Install 1/2″ Flexible Conduit with Supplied ClampConductor Branch Circuit Before Making Electrical ConnectionsMaking Electrical Connections Electrical RequirementsMake sure flat-bottomed pans are used QUESTIONS? USE this Problem SolverTiny Scratches Problem SolverProblem Solver Page We’ll Be There Warranty
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