GE JP389, JP385, JP387 manual Problem Solver, Tiny Scratches

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			PROBLEM SOLVER
			(continued)

	PROBLEM		POSSIBLE CAUSE

	TINY SCRATCHES		• Incorrect cleaning methods have been used, cookware with rough bottoms has
	(may appear as cracks) OR		been used, or coarse particles (salt or sand) were between the cookware and the
	ABRASIONS ON RADIANT		surface of cooktop. Use recommended cleaning procedures, be sure cookware
	COOKTOP GLASS SURFACE		bottoms and cookware are clean before use, and use cookware with smooth
			bottoms. Tiny scratches are not removable but will become less visible in
			time as a result of cleaning.

	METAL MARKINGS		• Do not slide aluminum cookware across the surface. Use recommended
	(may appear as scratches on		cleaning procedure to remove marks.
	radiant cooktop glass surface)		• Incorrect cleaning materials have been used, encrusted boilovers or grease

			spatters remain on the surface. Use a razor scraper and recommended
			cleaning procedure.

	DARK STREAKS OR SPECKS		• Use a razor scraper and recommended cleaning procedure.
	ON RADIANT MODULE

	AREAS OF		• Mineral deposits from water or food can be removed with Cook Top
	DISCOLORATION		Cleaning Creme.
	ON RADIANT
	SURFACE COOKTOP

	HOT SUGAR MIXTURES/		• Turn the surface unit to LO, wipe the hot cooktop with several dry paper towels.
	PLASTIC MELTED TO		Use a razor scraper held at a 30° angle to the cooktop to scrape the hot spill to
	THE RADIANT SURFACE		a cool area outside the surface unit. Let the cooktop cool. Clean with Cook Top
			Cleaning Creme.

	FREQUENT CYCLING		• Incorrect cookware used. Use only flat cookware to minimize cycling.
	OFF AND ON OF RADIANT
	SURFACE UNITS

If you need more help…call, toll free: GE Answer Center®

800.626.2000

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Contents Safety Instructions Operating Instructions, Tips Installation InstructionsConsumer Services If YOU Need SERVICE… Save time and money Before you request service…Help US Help YOU… If you received a damaged cooktop…Modules and Accessories Modules and AccessoriesImportant Safety Instructions Read all instructions before using this applianceImportant Safety Instructions Features of Your Cooktop Model JP387Griddle Plate Accessory Indicator LightRadiant Surface Unit Module Grill GrateUsing the Electric Surface Unit Modules HOW does this Cooktop Compare To Your OLD ONE?Care of the Modules How to Set the Controls Cooking Guide for Using Heat SettingsControls Surface Cooking With Infinite Heat ControlsHow to Insert the Module How to Remove the ModuleCoil Surface Unit Module CookwareQuestions and Answers Deep Fat FryingWok Cooking Radiant Module General Information About Radiant ModulesHow to Check Pan Performance Types of CookwarePorcelain/enamel How to Insert the Grill Module Grill ModulePlastic and Sugary Spillovers How to Set the Grill Controls Removing the Grill ModuleAutomatic Blower Operation What to Do If a Flame-Up OccursGrill Tips Do not leave the grill unattended while in useFood Suggested Setting Cook Time Comments Steak Grill Cooking GuideGriddle Accessory How to Insert the Griddle Accessory and the Grill ModuleUsing the Griddle Removing the Griddle ModuleHow to Set The Griddle Controls Griddle TipsHow should I store my griddle when it is not in use? Griddle Cooking GuideDo I need special cookware for use with my griddle? What is a Temperature Limiter? Home Canning TipsObserve Following Points in Canning How to Operate Vent System Cooktop Vent SystemCare and Cleaning Porcelain Enamel Finish on some modelsBrushed Chrome Finish on some models Grease Collector JarBefore cleaning the vent grille, be sure exhaust Cooktop TubVent System ModulesGriddle Accessory Grill ModuleGrill Grate Reflector Pan Grill CoverClean the area under the drip pans often Coil Surface Unit ModuleDrip Pans Do not cover the drip pans with foilRadiant Module-Glass Ceramic Cooktop Cleaning For normal, light soilFor heavy, burned-on soil General InformationInstallation Instructions 30″ Cooktop Dimensions for reference onlyPreparing for Installation Preparing the Base CabinetRough Preparation of Junction Box Preparing the Countertop Preparing for DuctworkBlower to Ductwork Alignment Determine Flexible Ducting’s Equivalent LengthInstalling the Ductwork Calculate Total Equivalent Ductwork Length Do not use flexible plastic ductingInstall 1/2″ Flexible Conduit with Supplied Clamp Installing the CooktopBefore Making Electrical Connections Making Electrical ConnectionsElectrical Requirements Conductor Branch CircuitQUESTIONS? USE this Problem Solver Make sure flat-bottomed pans are usedProblem Solver Tiny ScratchesProblem Solver Page We’ll Be There Warranty

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