GE GLDT696, GLDT690 owner manual Problem Possible Causes

Before you call for service…

Problem Possible Causes What To Do

Dishes and flatware not clean

Low inlet water temperature	‡	Make sure inlet water temperature is correct (see page 6).
Water pressure is temporarily low ‡		Turn on a faucet. Is water coming out more slowly than usual"
		If so, wait until pressure is normal before using your dishwasher.
Air gap is clogged	‡	Clean the air gap.
Improper rack loading	‡	Make sure large dishware does not block the detergent
		dispenser or the wash arms.

	No air gap or high drain loop	‡ 9erify that you have an air gap or a high drain loop. Refer to the
		Installation Instructions.
	Filter needs cleaning	‡ The filter assembly must be cleaned regularly to allow the filter to
		efficiently remove food particles from the wash water. See Cleaning the
		Filter section on page 1.
Spots and filming	Extremely hard water	‡ Use Cascade Crystal Clear® rinse agent to remove spots and
on glasses and		prevent new film buildup.
flatware
	Low inlet water temperature	‡ Make sure water temperature is at least 120°F.
	Overloading the dishwasher /	‡ Load dishwasher as shown in the Loading the Dishwasher Racks
	Improper loading	section.
	Old or damp powder detergent	‡ Make sure detergent is fresh.
	Rinse agent dispenser empty	‡ If water is extremely hard, a water softener may be required.
	Too little detergent

Cloudiness on	Combination of soft water and
glassware	too much detergent

‡This is called etching and is permanent. To prevent this from happening, use less detergent if you have soft water. Wash glassware in the shortest cycle that will get them clean.

		Water temperature entering	‡	Lower the water heater temperature.
		the dishwasher exceeds 150°F
	Black or gray	Aluminum utensils have	‡	Remove marks with a mild, abrasive cleaner.
	marks on dishes	rubbed against dishes
	Yellow or brown film	Tea or coffee stains	‡	Remove the stain by hand, using a solution of 1/2 cup bleach and
	on inside surfaces			3 cups warm water.
				WARNING
				Before cleaning interior wait at least 20 minutes after a cycle for the
				heating element to cool down. Failure to do so can result in burns.
		An overall yellow or brown film can ‡		A special filter in the water supply line is the only way to correct
		be caused by iron deposits in water this problem. Contact a water softener company.
	White film on inside	Hard water minerals	‡	To clean the interior, apply dishwasher detergent to a damp sponge.
	surfaces			Wear rubber gloves. Do not use any type of cleanser other than
				dishwasher detergent because it may cause foaming or sudsing. Cascade®
				Automatic Dishwashing Detergent has been approved
				for use in all GE dishwashers.
	Dishes don’t dry	Low inlet water temperature	‡	Make sure inlet water temperature is correct (see page 6).
		Rinse agent dispenser is empty	‡	Check the rinse agent dispenser.
	Control panel	Door latch may not be	‡	Make sure the door is firmly closed.
	responded to input	properly seated
	but dishwasher never
		Water vale may be	‡	Make sure water valve (usually located under the sink) is turned on.
	filled with water
		turned off
	Dishwasher beeps	This is normal	‡	Close the door after opening it mid-cycle.
	once every 15 seconds
		This is a reminder that the	‡	Press ON/OFF to turn OFF the dishwasher.
14		door has been left open
		during operation