GE GLDT690, GLDT696 owner manual Before you call for service…, Problem Possible Causes What To Do

Before you call for service…

Troubleshooting Tips - Save time and money! Review the charts on the following pages, or visit

GEAppliances.com. You may not need to call for service.

Problem	Possible Causes	What To Do
Noise	Some of the sounds you’ll	‡ Detergent cup opening.
	hear are normal	‡ The motor starting during the drying period.
		‡ Water draining out of the tub immediately after you
		start the dishwasher.
	Utensils are not secure in the	‡ Make sure everything is secured in dishwasher.
	rack or something small has
	dropped into the rack
	Motor hums	‡ Dishwasher has not been used on a regular basis. If you
		do not use your dishwasher often, set it to fill and pump
		out once every week. This will help keep the seal moist.
		‡ Dishwasher control was not advanced properly to the start
		of the desired cycle. Advance the control to the start of
		the desired cycle.
Detergent left in	Dishes are blocking the	‡ Reposition the dishes.
dispenser cups	detergent cups
Water standing in the	Drain is clogged	‡ If you have an air gap, clean it.
bottom of the tub		‡ Check to see if your kitchen sink is draining well. If not,
		you may need a plumber.
		‡ If the dishwasher drains into a disposer, run disposer clear.

		This is normal		‡ A small amount of clean water around the outlet of the tub
				bottom at the back of the tub keeps the water seal lubricated.
Suds in the tub		Correct detergent wasn’t used		‡ Use only automatic dishwasher detergents to avoid sudsing.
				Cascade® Dishwashing Detergent has been
				approved for use in all GE dishwashers.
				‡ To remove suds from the tub, open the dishwasher and let
				suds evaporate. Add 1 gallon of cold water to the tub. Close
				and latch the dishwasher. Repeat if necessary.
		Rinse agent was spilled		‡ Always wipe up rinse agent spills immediately.
Stained dishwasher parts		Detergent with		‡ Some detergents contain colorant (pigment or dyes) that
		colorant was used		will discolor the tub interior with extended use. Check the
				detergent cup for signs of any discoloration. If cup is
				discolored, change to detergent without any colorant.
				Cascade® Dishwashing Detergents has been
				approved for use in all GE dishwashers.
		Some tomato-based		‡ Use of the RINSE ONLY cycle after adding the dish to the
		foods can stain		load can decrease the level of staining.
Dishwasher won’t run	Fuse is blown, or the		‡	Replace fuse or reset circuit breaker. Remove any other appliances
	circuit breaker tripped			from the circuit.
	Power is turned off		‡	In some installations, the power to the dishwasher is proved through a
				wall switch, often located next to the disposer switch. Make sure it is on.
	Reboot your control		‡	Turn off power to the dishwasher (at circuit breaker or wall switch) for
				30 seconds, then turn back on.
Steam	This is normal		‡	Steam comes through the vent during washing, drying and when
				water is being pumped out.
Beeping at the end	This is normal		‡	The dishwasher will beep 4 times (unless interupted) and the CLEAN light
of the cycle				will display at the end of the wash cycle.	13