Samsung FTQ387 user manual Limited Warranty to Original Purchaser

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warranty

PLEASE DO NOT DISCARD THIS REPLACES THE WARRANTY PAGE IN THE USE & CARE GUIDE

SAMSUNG ELECTRIC RANGE

LIMITED WARRANTY TO ORIGINAL PURCHASER

This SAMSUNG brand product, as supplied and distributed by SAMSUNG ELECTRONICS AMERICA, INC. (SAMSUNG) and delivered new, in the original carton to the original consumer purchaser, is warranted by SAMSUNG against manufacturing defects in materials and workmanship for a limited warranty period of:

One (1) Year Parts and Labor, Five (5) Years Parts Warranty

For Glass Cooktop and Radiant Surface Unit

During this limited additional four-year warranty, you will responsible for any labor or in-home service.

This limited warranty begins on the original date of purchase, and is valid only on products purchased and used in the United States. To receive warranty service, the purchaser must contact SAMSUNG for problem determination and service procedures. Warranty service can only be performed by a SAMSUNG authorized service center. The original dated bill of sale must be presented upon request as proof of purchase to SAMSUNG or SAMSUNG’s authorized service center. Samsung will provide in-home service during the warranty period at no charge subject to availability within the contiguous United States. In home service is not available in all areas. To receive in home service product must be unobstructed and accessible to the service agent. If service is not available Samsung may elect to provide transportation of the product to and from an authorized service center.

SAMSUNG will repair or replace this product, at our option and at no charge as stipulated herein, with new or reconditioned parts or products if found to be defective during the limited warranty period specified above. All replaced parts and products become the property of SAMSUNG and must be returned to SAMSUNG. Replacement parts and products assume the remaining original warranty, or ninety (90) days, whichever is longer.

This limited warranty covers manufacturing defects in materials and workmanship encountered in normal, noncommercial use of this product and shall not apply to the following: damage which occurs in shipment; delivery and installation; applications and uses for which this product was not intended; altered product or serial numbers; cosmetic damage or exterior finish; accidents, abuse, neglect, fire, water, lightning or other acts of nature; use of products, equipment, systems, utilities, services, parts, supplies, accessories, applications, installations, repairs, external wiring or connectors not supplied or authorized by SAMSUNG which damage this product or result in service problems; incorrect electrical line voltage, fluctuations and surges; customer adjustments and failure to follow operating instructions, maintenance and environmental instructions that are covered and prescribed in the instruction book; product removal and reinstallation; problems caused by pest infestations, and overheating or overcooking by user. This limited warranty shall not cover cases of incorrect electric current, voltage or supply, light bulbs, house fuses, house wiring, cost of a service call for instructions, or fixing installation errors. Furthermore, damage to the glass cooktop caused by the use of cleaners other than the recommended cleaners and pads, damage to the glass cook top caused by hardened spills of sugary materials or melted plastic that are not cleaned according to the directions in the use and care guide are not covered. SAMSUNG does not warrant uninterrupted or error-free operation of the product.

EXCEPT AS SET FORTH HEREIN THERE ARE NO WARRANTIES ON THIS PRODUCT EITHER EXPRESS OR IMPLIED AND SAMSUNG DISCLAIMS ALL WARRANTIES INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, INFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSE. NO WARRANTY OR GUARANTY GIVEN BY ANY PERSON, FIRM OR CORPORATION WITH RESPECT TO THIS PRODUCT SHALL BE BINDING ON SAMSUNG. SAMSUNG SHALL NOT BE LIABLE FOR LOSS OF REVENUE OR PROFITS, FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS, OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE, MISUSE OR INABILITY TO USE THIS PRODUCT, REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF SAMSUNG HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOR SHALL RECOVERY OF ANY KIND AGAINST SAMSUNG BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCT SOLD BY SAMSUNG AND CAUSING THE ALLEGED DAMAGE. WITHOUT LIMITING THE FOREGOING, PURCHASER ASSUMES ALL RISK AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO PURCHASER AND PURCHASER’S PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF THE USE, MISUSE OR INABILITY TO USE THIS PRODUCT. THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THIS PRODUCT, IS NONTRANSFERABLE AND STATES YOUR EXCLUSIVE REMEDY.

Some states do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

To obtain warranty service, please contact SAMSUNG at:

Samsung Electronics America, Inc.

105 Challenger Road, Ridgefield Park, NJ 07660-0511

1-800-SAMSUNG (726-7864) and www.samsung.com/us

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Contents
Electric Range Latest in heat-distribution technology Features of your new rangeSafety Symbols Important safety instructionsNever use your appliance for warming or heating the room For Your SafetySurface Cooking Units Oven When flaming foods under the hood, turn the fan on SELF-CLEANING OvensContents What’s included with your range Introducing your new rangeOverview About the radiant surface elements Surface cookingAbout surface cooking Cooking areas Hot surface indicatorLocation of the radiant surface elements and controls Dual surface unit control knob left front How to set the appliance for surface cookingSingle surface unit control knob left rear, right rear Triple surface unit control knob right front Recommended settingsSurface warmer will not glow red like the cooking elements Using the warming centerPress the Warming Center ON/OFF pad Level Type of FoodCorrect Incorrect Using the proper cookwareChoosing the proper cookware Protecting the smoothtop surface CleaningPreventing marks and scratches Preventing stainsAbout the warming drawer Using the warming drawerLevels Type of Food Turning the warming drawer on or offLow Rolls soft, empty dinner plates Medium Roasts beef, pork, lambOven control panel Operating the ovenHow to set the clock Setting the clockHow to change between a 12-hour and 24-hour display Press the SET/START or Clock AM/PM padSetting the kitchen timer Minimum and maximum settingsHow to set the timer Feature Minimum MaximumBefore using the racks Using the oven racksOven rack positions Baking layer cakesBaking How to set the thermostatHow to adjust the thermostat while cooking Tips for convection baking How to set the oven for convection bakingConvection baking Pie Recommended convection baking guideCookies BreadsConvection roasting How to set the oven for convection roastingPork Recommended convection roasting guidePoultry LambTimed cooking How to set the oven for timed cookingHow to set the oven for delay timed cooking Delay timed cookingHow to set the oven for broiling Using the broil panBroiling Broil stop positionRecommended broiling guide How to recall a setting Using the custom cook featureHow to record a recipe setting Proofing How to set the oven for proofingHow to use the keep warm feature Using the keep warm functionHour energy saving Extra featuresFahrenheit or Celsius temperature selection Thermostat adjustment Convection auto conversion featureControl lockout Turning the oven light on and offSound on/off For use on the Jewish Sabbath & Holidays Setting the SabbathMaintaining your appliance Self-cleaningBefore a self-cleaning cycle How to delay the start of self-cleaning How to set the oven for self-cleaningHow to turn off the self-cleaning feature After a self-cleaning cycleSteam-cleaning How to set the oven for steam-cleaning After a steam-cleaning cycleCleaning painted parts and decorative trim Care and cleaning of the ovenCleaning stainless steel surfaces Oven ventOven door Cleaning the broil pan and insertOven racks Normal daily use cleaning Care and cleaning of the glass cooktopRemoving burned-on residue Removing heavy, burned-on residueCleaning sugary spills and melted plastic Cleaning the cooktop sealRemoving metal marks and scratches Potential for permanent damage to the glass surfaceHow to replace the door How to remove the doorRemoving and replacing the oven door Locked position Unlocked positionHow to replace the warming drawer How to remove the warming drawerRemoving and replacing the warming drawer Unlocked position Locked positionChanging the oven light Troubleshooting TroubleshootingProblem Possible Cause Solution Code CauseDiscoloration on AreasCooktop Frequently cycles onSelf-clean Temperature is tooCleaning cycle Not open after a Self-cleaning cycleSteam from the vent Oven not clean afterBurning or oily odor Emitting fromLimited Warranty to Original Purchaser WarrantyPage Page Questions or COMMENTS?