Samsung FE-R700WX, DG68-00294A Troubleshooting, Problem Possible Cause Solution, Code Cause

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troubleshooting

Troubleshooting

Samsung works hard to ensure that you don’t have problems with your new electric range. If you run into unexpected trouble, look first for a solution in the table below. If, after trying the suggested solution, you’re still having trouble, call Samsung at 1-800-SAMSUNG (1-800-726-7864).

PROBLEM

 

POSSIBLE CAUSE

 

SOLUTION

 

 

 

 

 

 

 

The range is not

 

The appliance has been installed

•

Place the oven rack in the center of the

level.

 

improperly.

 

oven. Place a level on the oven rack.

 

 

 

 

 

 

Adjust the leveling legs at the base of the

 

 

 

 

 

 

range until the oven rack is level.

 

 

 

 

 

•

Insure the floor is level and strong and

 

 

 

 

 

 

stable enough to adequately support the

 

 

 

 

 

 

range.

 

 

 

 

 

 

 

 

 

The floor is sagging or sloping.

•

Contact a carpenter to correct the

 

 

 

 

 

 

situation.

 

 

 

 

 

 

 

 

 

The kitchen cabinets are not

•

Insure the cabinets are square and provide

 

 

properly aligned and make the

 

sufficient room for installation.

 

 

range appear to be not level.

 

 

 

 

 

 

 

 

 

The appliance

 

The kitchen cabinets are not

•

Contact a builder or installer to make the

must be accessed

 

square and built too tightly in to the

 

appliance accessible.

for servicing and

 

appliance.

 

 

cannot be moved

 

 

 

 

 

 

 

The carpet is interfering with

•

Provide sufficient space so the range can

easily.

 

movement of the range.

 

be lifted over the carpet.

 

 

 

 

 

 

 

The oven control

 

You have a function error code.

•

Press the CLEAR/OFF pad and restart

beeps and displays

 

 

 

 

 

the oven. If the problem persists,

an F error code.

 

CODE

CAUSE

 

 

disconnect all power to the range for at

 

 

-SE-

Shorted key

 

 

least 30 seconds and then reconnect the

 

 

E-27

Oven sensor opened

 

 

power. If this does not solve the problem,

 

 

E-28

Oven sensor shorted

 

 

call for service.

 

 

E-08

Oven heating error

 

 

 

 

 

E-0A

Oven heating over

 

 

 

 

 

E-0E

Door locking error

 

 

 

 

 

 

 

 

 

 

The surface units

 

Improper cookware is being used.

•

Use pans which are flat and match the

will not maintain

 

 

 

 

 

diameter of the surface unit selected.

a rolling boil or

 

In some areas, the power (voltage)

•

Cover the pan with a lid until the desired

will not cook fast

 

may be low.

 

heat is obtained.

enough.

 

 

 

 

 

 

The surface units

 

A fuse in your home may be blown

•

Replace the fuse or reset the circuit

will not turn on.

 

or the circuit breaker tripped.

 

breaker.

 

 

 

 

 

 

 

 

 

The cooktop controls are set

•

Check to see the correct control is set for

 

 

improperly.

 

the surface unit you are using.

 

 

 

 

 

 

The surface unit

 

This is normal. The unit is still on and hot.

stops glowing when

 

 

 

 

 

 

changed to a lower

 

 

 

 

 

 

setting.

 

 

 

 

 

 

06 TROUBLESHOOTING

Troubleshooting _57

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Contents Electric Range Latest in heat-distribution technology Features of your new rangeImportant safety instructions Manual for instructions ANTI-TIP DeviceSurface Cooking Units Important safety instructions Oven Warming Drawer Ventilating Hood Important safety instructions Important safety instructions Important safety instructions Important safety instructions This may result in fire. Do not over-heat food Circuit Breakers Contents Introducing your new range OverviewWhat’s included with your range Surface cooking About surface cookingAbout the radiant surface elements Hot surface indicator Location of the radiant surface elements and controlsCooking areas How to set the appliance for surface cooking Single surface unit control knob left rear, right rearDual surface unit control knob left front Triple surface unit control knob right front Recommended settingsSurface warmer will not glow red like the cooking elements Using the warming centerPress the Warming Center ON/OFF pad Level Type of FoodUsing the proper cookware Choosing the proper cookwareCorrect Incorrect Protecting the smoothtop surface CleaningPreventing marks and scratches Preventing stainsAbout the warming drawer Using the warming drawerLevels Type of Food Turning the warming drawer on or offLow Rolls soft, empty dinner plates Medium Roasts beef, pork, lambOven control panel Operating the ovenHow to set the clock Setting the clockHow to change between a 12-hour and 24-hour display Press the SET/START or Clock AM/PM padSetting the kitchen timer Minimum and maximum settingsHow to set the timer Feature Minimum MaximumBefore using the racks Using the oven racksOven rack positions Baking layer cakesHow to set the thermostat How to adjust the thermostat while cookingBaking How to set the oven for convection baking Convection bakingTips for convection baking Recommended convection baking guide Convection roasting How to set the oven for convection roastingPork Recommended convection roasting guidePoultry LambTimed cooking How to set the oven for timed cookingHow to set the oven for delay timed cooking Delay timed cookingHow to set the oven for broiling Using the broil panBroiling Broil stop positionRecommended broiling guide Using the custom cook feature How to record a recipe settingHow to recall a setting Proofing How to set the oven for proofingHow to use the keep warm feature Using the keep warm functionExtra features Fahrenheit or Celsius temperature selectionHour energy saving Thermostat adjustment Convection auto conversion featureTurning the oven light on and off Sound on/offControl lockout For use on the Jewish Sabbath & Holidays Setting the SabbathSelf-cleaning Before a self-cleaning cycleMaintaining your appliance How to delay the start of self-cleaning How to set the oven for self-cleaningHow to turn off the self-cleaning feature After a self-cleaning cycleSteam-cleaning After a steam-cleaning cycleCleaning painted parts and decorative trim Care and cleaning of the ovenCleaning stainless steel surfaces Oven ventCleaning the broil pan and insert Oven racksOven door Normal daily use cleaning Care and cleaning of the glass cooktopRemoving burned-on residue Removing heavy, burned-on residueCleaning sugary spills and melted plastic Cleaning the cooktop sealRemoving metal marks and scratches Potential for permanent damage to the glass surfaceHow to replace the door How to remove the doorRemoving and replacing the oven door Locked position Unlocked positionHow to replace the warming drawer How to remove the warming drawerRemoving and replacing the warming drawer Unlocked position Locked positionChanging the oven light Troubleshooting TroubleshootingProblem Possible Cause Solution Code CauseDiscoloration on AreasCooktop Frequently cycles onSelf-clean Temperature is tooCleaning cycle Not open after a Self-cleaning cycleSteam from the vent Oven not clean afterBurning or oily odor Emitting fromLimited Warranty to Original Purchaser WarrantyQuestions or COMMENTS?

DG68-00294A, FE-R700, FE-R700WX specifications

Samsung has consistently pushed the boundaries of innovation and technology, and its latest addition to the realm of home appliances is no exception. The Samsung FE-R700WX and FE-R700, alongside the DG68-00294A, represent a new standard in kitchen convenience and efficiency, making them desirable options for modern households.

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The FE-R700, on the other hand, focuses on user-friendly functionality, featuring a simplified interface that makes it easy for anyone to use, regardless of their cooking expertise. It includes pre-programmed settings that simplify meal preparation for dishes ranging from popcorn to baked potatoes, making it a versatile addition to any kitchen.

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In conclusion, the Samsung FE-R700WX, FE-R700, and DG68-00294A exemplify what modern kitchen appliances should be: efficient, easy to use, and designed with cutting-edge technology. With their remarkable features and high-quality construction, they are set to elevate the culinary experiences of users, making cooking not just a necessity, but a pleasure. Whether it’s for the seasoned chef or the occasional cook, these models are designed to meet a variety of needs, proving once again that Samsung remains a leader in home innovation.
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