Troubleshooting

Troubleshooting Problems and Finding Solutions

For help on general and miscellaneous problems you may be experiencing with the PC, refer to the following pages for possible solutions. Look up the description of the problem and try the solution listed.

For more detailed information, press the Help button on your keyboard, or click Start on the taskbar and select Help and Support.

For online support, go to the Microsoft or HP Support Web site at: http://www.hp.com/support

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If you need

PC hardware and operating system

For hardware-related troubleshooting topics such as the remote control, CD or DVD drive problems, operating system messages, see“PC Hardware, Operating System, and Other Hardware” on page 150.

Music

For music-related troubleshooting topics, such as playback or adding music files or playlist problems, see “Music” on page 152.

Pictures

For picture-related troubleshooting topics, see “Pictures” on page 160.

Television, Guide, recording TV

For TV related troubleshooting topics such as recording live TV, adding channels, Guide problems, see “Television, Guide, Recording TV” on page 154.

Video/DVD

For video/DVD related troubleshooting topics such as video or display problems or errors, see “Video/ DVD: Video or Display Problems or Errors” on page 158.

Burning CDs or DVDs

For burning CDs or DVDs related troubleshooting topics, see “Burning CDs or DVDs” on page 160.

more information about using or troubleshooting Media Center, refer to the Media Center Help files or

the Help and Support files in the Start menu.

Troubleshooting 149