Problem

Possible solution

 

 

My songs do

See “Adding Music to the iTunes music Library” on page 54 and

not appear in

“Adding Music to My Music Library” on page 59.

Media Center.

Make sure your songs are in the correct audio format. See the Help in

 

 

iTunes or Windows Media Player to find out which formats are

 

supported.

 

Close and open Media Center to refresh the display.

 

Check that the Windows Media Player setting for Access rights of other

 

applications is not set to No access. It must be set to Read only or Full

 

access for your music files to appear. Refer to Windows Media Player

 

and iTunes Help for more information.

I cannot create a playlist in My Tunes or My Music in Media Center.

You must open iTunes or Windows Media Player with your keyboard and mouse to create playlists. After you create your playlists, you can access them with the remote control in Media Center.

To create a playlist in iTunes, see “Creating a Playlist with iTunes” on page 56.

To create a playlist in Windows Media Player, see “Creating a Playlist in My Music” on page 64.

My CD titles are missing; they say Track 1, Track 2, etc.

iTunes and Windows Media Player display CD information if your PC is connected to the Internet. Some CDs may not have information in the iTunes or Windows Media Player database.

If you cannot get the song information for a CD, you can enter the information from within iTunes or Windows Media Player. Refer to the Help menu in iTunes or Windows Media Player for more information.

My Music Library in If you are upgrading to Windows XP Media Center Edition Update

Media Centerfrom a previous version of Media Center, your Media Library may be

disappeared.deleted. You must rebuild your music library in Windows Media Player or use the Add Music menu in Media Center. This may take up to 60 minutes, depending on the size of your library.

Troubleshooting 153