About Recording Errors

A recording error means that a program scheduled to record is not recorded. This can occur for several reasons. If your PC is turned off and not in standby mode during the time the program is scheduled to record, or if there is a recording conflict with

another scheduled program, a recording error occurs. If you are watching live TV when the program is scheduled to record and decline the prompt to change channels, a recording error occurs.

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Common recording errors

Recording error

Description of error

Redundant

Program already exists in Recorded TV library or has been recorded

 

and deleted in the past eight weeks.

Missed

PC was turned off during scheduled recording time.

Conflict

Another program was scheduled to record at the same time.

 

 

Canceled

You selected Don’t record on the Program Info menu and canceled the

 

recording.

Repeat

In Advanced Record, you selected First Run only for a series recording

 

so any programs in a series that are not first run are not recorded.

Error

Unknown technical error:

 

Media Center failed to start the recorder.

 

TV signal was lost.

 

Failed communication with the set-top box.

Not enough space

Hard disk drive is too full.

 

 

Deleted

You deleted the program.

Not recorded

Program was not recorded because of recording conflict or because of

 

other error.

Partial

Part of the program was recorded.

 

 

For more information about troubleshooting the recording conflicts, refer to Media Center Help.

Viewing recording errors

1 Press the Media Center Start button on the remote control; select My TV.

2 Select Recorded TV.

3 Select Scheduled.

4 Select History.

Watching and Recording TV Programs 39