Music

Problem

Possible solution

 

 

My songs will not

Make sure your songs are in a supported format. Locate the songs on

play.

your PC and determine the format. Some common supported file types

 

are MP3, Unprotected WMA, AAC, WAV, and AIFF. Audio files must

 

be in a supported format to play in iTunes, Windows Media Player,

 

and Media Center.

 

Check the properties for the audio file to determine whether the file is in

 

Protected or Unprotected WMA format. iTunes cannot import or play

 

WMA files that are protected by Windows Media Digital Rights

 

Management (DRM). Windows Media Player cannot play .aac files.

I cannot hear my music after I turn on my PC.

Some models and hardware configurations require that you turn on your TV and the PC to hear your music files.

I cannot add music files to the iTunes or My Music music library by using my remote control.

You must open iTunes or Windows Media Player with your keyboard and mouse to add music files to your music library. After you add your music files, you can access them with the remote control in Media Center.

To add music files to iTunes music Library, see “Adding Music to the iTunes music Library” on page 54. To add music files to Windows Media Player Library, see “Adding Music to My Music Library” on page 59.

To open iTunes or Windows Media Player, click Start, choose All Programs, and then click iTunes or Windows Media Player.

Codec errors are occurring when I play certain files.

Codec is an abbreviation for compressor-decompressor. A codec is software or hardware used to compress and decompress digital media.

If you get a codec error when playing an audio file, open the file in Windows Media Player. If you have configured Windows Media Player to automatically download codecs and the correct codec is available, then your file should play. You must be connected to the Internet to download the codec file.

152 HP Media Center PC Reference Guide