HP m7050y (PX153AV), m7087c, m7077c, m7067c Problem Possible solution Cannot remove a CD or DVD

Problem Possible solution

I cannot remove a CD or DVD.

1 Turn on the computer and press the Eject button near the drive to extend the tray.

Or

Double-click My Computer, right-click the drive letter of the stuck drive, and click Eject.

Or

If you have a multimedia keyboard, press the Eject key on the keyboard. The Eject key is sometimes near the volume knob or media playback keys.

If these methods do not work a disc is jammed:

1 Turn off the PC and unplug it from the power source.

2 Open the protective door flap in front of the drive door by pressing it on the lower edge.

3 Insert a paperclip gently into the hole on the front of the CD or DVD drive door until the door opens.

Send/Don’t Send	If you get an error message with Send and Don’t Send options, close
error messages keep	the dialog box by clicking Send or Don’t Send. Continue with your
appearing.	tasks. For best performance, HP recommends that you restart your PC at
	a convenient time. To restart the PC: Click Start on the taskbar, click
	Turn Off Computer, and then click Restart.

My remote control sensor does not seem to work with my remote control.

Media Center does not recognize my set-top box remote control.

■Make sure the remote control sensor is plugged into the PC correctly; see the setup poster.

■Make sure you point the receiver directly at the remote sensor at the correct range of about 5 to 10 feet away.

■Restart your PC. (If you cancel out of the setup wizard while the PC is learning the remote signals, the remote sensor may no longer receive commands normally.)

Set-top box remote controls that use the RC5 protocol are not compatible with Media Center.

Troubleshooting 151