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PC Hardware, Operating System, and Other Hardware

Problem

Possible solution

Your system is provided with a voltage select switch for use in a 115-VAC or 230-VAC power system. The voltage select switch has been pre-set to the correct voltage setting for use in the particular country/region where it was initially sold. Changing the voltage select switch to the incorrect position can damage your PC and void any implied warranty.

My remote control does not work.

■Make sure that the two AA alkaline batteries for the remote control are charged and installed correctly.

■Make sure the remote control sensor is plugged into a USB port on the PC.

■Make sure the front of the remote control sensor (IR Receiver) is not blocked.

■Point the remote control within a 45-degree angle range and less than 26 feet (8 meters) away from the remote sensor.

■If a pressed key repeats itself or sticks, unplug the remote sensor from the USB connector, wait 1 minute, and plug the remote sensor back in. Try altering the lighting conditions in the room or moving the location of the remote sensor if this continues.

■Press the Enter button on the remote control after changing a channel.

■Point the remote control toward the remote sensor, and press a button. A faint red light should appear on the remote sensor. If the light appears, then the problem is probably in the Media Center software. Close Media Center, restart the PC, and then open Media Center again.

■If the remote control works in Media Center but not when changing channels, you may need to reconfigure the Media Center software settings for the cable set-top box or satellite receiver.

Media Center is not For Media Center to recognize your portable device such as a mass

recognizing mystorage device, USB drive, music storage device, or other, you must

external device. change the device settings. To do this:

1 Connect your device.

2 Open Media Center by pressing the Media Center Start button on the remote control.

3 Select More Programs, and then select Sync to Device.

150 HP Media Center PC Reference Guide