Troubleshooting

Problem

Cause

Remedy

Cannot delete

 

After copying a sound file it

sound file (xmf/

 

becomes a read only file. To

midi/mmf/amr)

 

delete the file use CD-ROM

after copying to

 

(Panasonic X800 PC Software

another

 

Suite). Select File Transfer, find

location in the

 

the file you want to delete, right

phone.

 

click and in File Properties,

 

 

deselect Read only. Click OK. File

 

 

can now be deleted from phone.

Emergency

You are not in a

Check that the antenna symbol p

calls cannot be

GSM coverage

is displayed – move to a coverage

made.

area.

area and operate your phone

 

 

when the antenna symbol is

 

 

displayed.

Phone

The phone is

Unlock the phone.

numbers

locked.

 

cannot be

Phone number has

Switch off restriction.

recalled from

been restricted.

 

Contacts list.

 

 

 

 

 

 

Error messages

These are some of the most important error messages which may be displayed:

Unable to install.

Unable to install game, ringing tone, application,

 

etc., for various reasons such as not enough

 

memory, or downloading failed.

No access points

You need to set up an access point for your phone

defined.

to access the service you are requesting, such as

Define now?

Multimedia messaging, e-mail, or browsing the

 

Internet.

Memory full.

Phone memory is full. Delete some files before

 

new files can be stored. See “Shared phone

 

memory” on page 25.

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Panasonic EB-X800 manual Error messages, Troubleshooting, 178