Television, Guide, Recording TV

Problem

Possible solution

 

 

I cannot enter

If you have connected your TV signal source through a set-top box that

four-digit channels

uses four-digit channel selection — for example, a DISH Network

into my remote

(EchoStar Satellite Corporation) DP301 receiver — you may need to

control

change your TV signal settings. To do this:

(DISH Network).

Open Media Center and select Settings, TV, and then select Set Up

 

 

TV signal. Follow the onscreen instructions until you get to the Choose

 

Number of Digits screen. Choose Four digits. Then in the How Do

 

You Change Channels screen, be sure to select the option Yes, I have

 

to press ENTER or OK. Complete the setup wizard.

My TV program did not record and/or my screen was blank when I tried to get it out of standby.

■Make sure you do not put the PC into manual standby mode while Media Center is open. (You manually put the PC into standby by pressing the Power icon or Moon icon on the remote control or by pressing the Moon icon on the keyboard, or by clicking Start on the desktop taskbar, then clicking Turn Off Computer, then Stand By.)

■Close Media Center before putting the PC into manual standby. This will avoid missed TV recordings and a potential blank screen when coming out of standby.

■See “Common recording errors” on page 39 for more information about recording errors.

The Television Guide

Media Center will not automatically connect to the Internet and

did not automatically

download the Television Guide if you are using a dial-up modem.

download.

Automatic connection occurs only with broadband Internet access. You

 

must manually connect to the Internet and download the Guide. Be sure

 

to disconnect when the download is complete.

 

 

I forgot my parental

Open Media Center and select Settings, and then select General.

control password.

Highlight (do not open) Parental Controls. Hold down Ctrl and Alt

 

and press Enter on your keyboard. This will reset the password and

 

allow you to enter a new four-digit code.

 

 

I cannot play my

If your TV program contains protected content, it may have a time limit

recorded TV program.

on playback. If so, an expiration message is displayed. If the program

 

has expired, you must record it again.

154 HP Media Center PC Reference Guide