Samsung FTQ386LWX user manual 52_ Troubleshooting

PROBLEM	POSSIBLE CAUSE		SOLUTION
Oven not clean after	The oven controls were not set	•	See the section on self-cleaning on page
a self-cleaning cycle	correctly.		39.
	The oven was heavily soiled.	•	Wipe up heavy spillovers before starting
			the self-cleaning cycle. Heavily soiled
			ovens may need to self-clean again or for
			a longer period of time.
Steam from the vent	When using the convection	•	This is normal.
	feature, it is normal to see steam
	coming out of the oven vent.
	As the number of racks or amount
	of food being cooked increases,
	the amount of visible steam will
	increase.
Burning or oily odor	This is normal in a new oven and	•	To speed the process, set a self-cleaning
emitting from the	will disappear in time.		cycle for a minimum of 3 hours.
vent		•	See the section on self-cleaning on page
			39.
Strong odor	An odor from the insulation around	•	This is temporary.
	the inside of the oven is normal
	for the first few times the oven is
	used.
Fan noise	A convection fan may automatically	•	This is normal.
	turn on and off.
Oven racks are	The shiny, silver-colored racks	•	Apply a small amount of vegetable oil to
difficult to slide.	were cleaned in a self-cleaning		a paper towel and wipe the edges of the
	cycle.		oven racks with the paper towel.
Display goes blank.	A fuse in your home may be blown	•	Replace the fuse or reset the circuit
	or the circuit breaker tripped.		breaker.
Display flashes.	There was a power failure.	•	Reset the clock.
Drawer does not	The drawer is out of alignment.	•	Fully extend the drawer and push it all the
slide smoothly or			way in. See the page 47.
drags.
	The drawer is over-loaded or the	•	Reduce weight. Redistribute drawer
	load is unbalanced.		contents.
Warming drawer will	A fuse in your home may be blown	•	Replace the fuse or reset the circuit
not work.	or the circuit breaker tripped.		breaker.
	The controls are not set correctly.	•	See the chapter on using the warming
			drawer on page 17.
Excessive	There is liquid present in the	•	Remove the liquid.
condensation in the	drawer.
drawer
	Uncovered foods.	•	Cover food with a lid or aluminum foil.
	The temperature is set too high.	•	Adjust the temperature to a lower setting.
Food dries out in	Moisture is escaping.	•	Cover food with a lid or aluminum foil.
the warming drawer.
	The drawer is not fully closed.	•	Push the drawer in until the latch engages.

52_ Troubleshooting